0 manual price on price list not synched to webtools

Hi,
Within some of our b1 price lists we have some item prices set to 0, i.e. the items are free of charge. However, these 0 value records are not synched into the webtools database, resulting in customers assigned to these price lists actually picking up the base price list price and getting charged. I have a number of upset customers as a result of this.
I think I have worked around this by changing these 0 priced items to 0.01 in b1, performing a synch, and then updating the value in webtools of all 0.01 items to 0, and then changing the values back to 0 in B1.
Obviously I am concerned that this could revert back at anytime.
So, to summarise, 0 value item prices are not synched to webtools.
Martin.

Sorry Bryce that is not at all practical for us.
We have in excess of 5000 customers setup across a number of price lists.
We do not use special pricing at all, partly because we changed our entire discount structure previously so that Webtools would work. We discontinued special pricing, BP level discounts, and sales group discounts as Webtools at the time did not support these. We changed to apply discounts via child price lists.
This was a real pain, but did in fact help to clean up the visibility of who gets what discounts. We do not wish to complicate matters again by reverting to special pricing, especially in relation to this number of Business Partners we have to manage, it would not be feasible.
We cannot change the base price list price to u20AC0 either, as this would result in many of our customers who are assigned to the base price list also getting free postage. Really webtools should just synch over u20AC0 manually entered prices. Certainly I would hope to see this in a patch very soon.
Thanks.
Martin.
Edited by: Martin Barrett on May 12, 2009 10:04 AM

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