0005fbb6 error message on my 8500a.

I am getting error message 0005fbb6 on my 8500a, I have tried powering down and un-plugging the printer for several minutes and re-starting. I am still getting the error message.

Hello @GeoffH777 ,
Perfect! You are very welcome, I am very happy to hear the reset helped!
If you  have a quick moment, please scroll back to my last message here and click the "Accepted Solution" button, so others can find our thread if they happen to run into the same issue.
Greatly appreciated, have a wonderful day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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