:0185660561 after writing the licence code it is impossible to announce myself. So the software,Photoshop El.12 is not working

I bought Adobe Photoshop Elements 12 to import RAW pictures. Indeed my pictures could have been imported. But I could not convert them in JPG. The extension of my pictures is RW2 it seemed to be a different kind, special from Panansonic camera"s. At first I thought there was a mistake in installing the software . So I tried it again after de-installation. After installation on the same computer it is impossible to let the software work again: I cannot announce myself ! I tried it several times, several days. I feel swindled. Is there anybody that can help me?????

Hi,
If you don't have deactivated EL 12 before desinstalling, try this:
Activation & Deactivation Help

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