10.6.8 update breaks image capture?

Image capture works fine until it gets half-way through its final scanning operation, then it quits. This problem began after I completed an Apple suggested 10.6.8 update. I see indications that others have experienced this, but can't find how the problem was overcome. Help?

Thanks. I'm on USB, have run disk permissions, tosed out and replaced Image Capture Permissions file, etc., etc., over an exhausting 5 day period. Since both my HP printer-scanner (HP Photosmart premium C309g) and flatbed (Canon Lide 35) are still able to deliver a scan using their own more complex internal scanning software rather than the preferred more easily used Image Capture software, and since the printing side of the HP machine prints without problems, I am inclined to basically agree with you. It appears that the HP and Canon drivers can't quite handle something in the Image Capture-related part of the 10.6.8 update, and I'm hoping that eventually HP and Canon will have new updates that can work with Image Capture.
I ran across an HP employee's suggestion on the internet last night. He was aware of the problem and identified a different driver that is supposed to repair the problem for wireless-connected versions of my Photosmart, but I don't know about USB connected versions. I may try to get back to him to ask about using that driver on USB based printers later, but have run out of exploration time at this point.

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5.1.4 update breaks HDV capture? Unable to Initialize Capture Device

Problem:
Final Cut Pro cannot capture standard 1080i60 HDV footage from Sony FX1 camcorder. FCP reports "Unable to Initialize Capture Device" when the log and capture window is opened. However, the footage CAN be captured in iMovie (which is interesting, and unacceptable). When HDV>DV downconvert option on camcorder is activated, footage CAN be captured as anamorphic SD, so the camcorder and FW do work.
The problem is occuring on a rock-solid FCP system that I use on a regular basis (mainly for SD editing). It has been approx 2 weeks since I last attempted a HDV capture, the system has been working great with SD footage (still does).
Factors that have changed to my knowledge since HDV capture was last functioning properly:
*Added a new external FW drive into regular usage (a different brand than normally used, no issues with it so far).
*Updated FCP to 5.1.3, and then 5.1.4 when that fix came out. All SD captures and work have been fine so far.
Here's what's interesting...I had a copy of the FCP v5.0.4 .app that I had saved an archive of prior to the crossgrade update. Guess what? I can load it up, and it captures HDV without any problems! With that in mind, this looks like an FCP 5.1.4 issue. But I am at a loss on how to proceed further in troubleshooting. Many thanks in advance for any assistance.
Matt Jeppsen
FresHDV.com
---NOTES---
What I have tried:
*Attempted capture with a different Sony FX1 camcorder.
*Swapped firewire cables and system firewire ports.
*Attempted capture with camera FW chained to an external HDD.
*Unplugged all other external firewire devices from the system.
*Trashed FCP prefs using FCP Rescue 5, created new project using Easy Setup (for HDV).
*Tried different variations of FCP A/V settings, tried all the HDV FW device control presets and the HDV AIC capture preset.
*Per instructions at http://docs.info.apple.com/article.html?artnum=301852 I removed the numbered Quicktime pckg Receipts and re-installed the latest version (7.13). Post-install/reboot, I repaired Disk Prefs and Verified the disk using Disk Util.
*Have also attempted installing QT 7.13 2 and 3 times in a row, also trying disk prefs repair BEFORE the post-install reboot.
Final Cut Pro Audio/Video Settings:
Sequence Preset: HDV-1080i60
Capture Preset: HDV
Device Control Preset: Sony HDV Firewire
Sony HDR-FX1 IN/OUT REC settings:
*VCR HDV/DV: HDV
*COMPONENT: 1080i/480i
*i.LINK CONV: OFF
*TV TYPE: 16:9
*A/V->DV OUT: OFF
System/Software Facts:
*Final Cut Pro 5.1.4
*Quicktime 7.13
*PPC Mac G5 2.7 Dual (2.5GB RAM)
*35GB free on System, 45GB free on internal FCP Scratch disk
Final Cut Pro 5.1.4, G5 DP 2.7 (PPC) Mac OS X (10.4.8)

I think I figured out this vexing problem. I too was having the same issue. Check to see that your Quicktime is newer than 7.1.2. If it isn't you'll have to upgrade it. I only upgraded to 7.1.6 here because I was afraid of going to a really new version. http://www.apple.com/support/downloads/quicktime716formac.html. After I upgraded my quicktime, I ran software update and the Final Cut Pro 5.1.4 update appeared. I hoipe this helps.

IOS 10.8.2-image capture and my canon camera

Is there an update for image capture that will allow me to connect to my canon camera? I get a dialogue box saying this os can't use find the camera.
Thanks,
d440

To see the contents of the iPhoto Library, in the Finder, right-click or control-click on the iPhoto Library and choose "Show Pacage Contents". That will open the iPhoto Library, which is a "bundle" (a folder that looks like a file unless you show contents, then you see the folder).
It's hidden because you can really mess iPhoto up if you add or delete something in there (by hand).
So don't change anything in there unless you are a techie.
I don't have a "Metadata Backup" folder in my iPhoto Library, so from there you may need more help but hopefully you'll see your file in there..
Then you could make a new alias.
But that is a very odd location for an alias, why would you want an alias of the *backup* of just the Metadata of a photo? How and why did you make the alias in the first place and what is it supposed to be? Your photos are probably somewhere else in the iPhoto Library 's folders, of course the easy way to get to the photos is by using iPhoto and save/export a copy somwhere if you need a copy outside of iPhoto. Is a photo what you want?

Batch delete disappeared from image capture!

Hi,
I was regularly using image capture to batch import photos and then delete them from my iPhone, but very recently the little red delete button has disappeared and been replaced with a rotate button, which is no use to me at all!
I can't work out if this is an update to image capture or if I have pressed something I shouldn't have! Much googling has not produced any answers.

Open finder and from the top panel go to "GO", hold ALT button on your keyboard and while you are holding this button select Library option. Other way to do this is to open Finder window and use shortcut SHIFT+CMD+G and go to location "~/Library".
Then find folder called Preferences and inside this folder you should have files called:
com.apple.Image_Capture.plist
com.apple.ImageCaptureService.plist
Make sure that Image Capture app is not open and move this two above files to your desktop. Reopen app and check if delete button is back. If everything is ok, then you can delete this 2 files from the desktop.

Image Capture will not recognize my camera or iPhone4?

After recent updates the image capture now reads "no camera or scanner selected" when my iPhone 4 and/or digital camera are connected. Why? Help? Anyone else with this problem...please have a solution!

Rebecca have you had the chance to restart or do a SMC reset? If not then please do see if that helps.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
Roger

Canon 400D RAW & Image Capture & raw image update - Fail

I got my macbook pro about a month ago and of course was anxious to try out my camera ( Canon EOS 400D). I'm using RAW images. It worked fine. No problems.
But then comes the update a week or two ago. Of course I download it, it's an update... What could go wrong . Then, today, I connect my camera again to download some photos I took. Image capture launches as usual, but what happens when I try to download (some/all, no difference) the photos from the camera? Nothing! The program hangs up and Force Quite Applications says (Not Responding).
Well, I'd try with iPhoto, but no success, because the camera is no longer recognized. I reboot the computer and try again. Yippee! The camera is recognized again, but there is no success with downloading the images. Actually iPhoto doesn't even show the images in camera.
What to do? Anyone's got the same problem? Can I 'downdate' the system to get rid of the latest RAW update?
I do not own a memorycard reader because this method has been working always until today.
Oh yes, the camera is ok, because it works flawlessly with Windows XP and Vista.

I use Adobe Bridge + Photoshop to process RAW images. I really don't think the only answer to get by this problem is to buy more equipment, it's not the right way. There's a bug in OS and it should be fixed .
Anyway, I'm going to get the card reader, but I'm still waiting for this problem to be fixed some time in the future. If not for me, but for the new Apple users that have got used to connecting the USB-cord between computer and camera and everything works fluenty after that.

HT201269 ibook stopped transferring images via image capture. last month it worked. i hav an old ibook and i cannot update to newest itunes. which is fine. however, i need the image capture to take photos off my iphone 5. no, i dont want to use i cloud.

ibook stopped transferring images via image capture. last month it worked. i hav an old ibook and i cannot update to newest itunes. which is fine. however, i need the image capture to take photos off my iphone 5. no, i dont want to use i cloud. i would actually like to just plug it in to the usb drive the old fashioned way

I don't believe the iOS7 update was the cause for your issue. I have three devices all updated and they all show the Import To drop menu in Image Capture as shown below.

Image Capture doesn't see or download my photos taken since update to iOS4

Hi!
I updated my iPhone 3GS to iOS4 a couple of days ago. Since then, Image Capture stopped seeing (and therefore can't download either!) the photos I've been taking, which are stored in my camera roll. It can still see those taken before the update.
Any idea...?
Help would be much appreciated!

@august1851 -- I had the same issue: took 84 photos on the iPod Touch but couldn't get ImageCapture.app or iPhoto.app to recognize that there were images on the device.
My solution was to (a) install Dropbox on the iPod, (b) log in to Dropbox using my existing account, and (c) telling Dropbox to sync photos from my iPod to my Dropbox account.
The entire upload process took about an hour, but now I have access to my photos!

Updating the camera's clock with "Image Capture" not working

In Mac OS X 10.4 I used the application "Image Capture" to synchronise the camera’s clock with the clock of my Mac.
Since updating to Mac OS X 10.5 this feature isn’t working anymore. I still get the option in the options panel for the camera, but the time isn’t updated.
The camera is correctly set up, as it still works with my Mac OS X 10.4 iBook.
Is this a problem with my Mac or is this a bug in Mac OS X 10.5?
Is there a way to fix this problem?

What camera? I have had the same problem with a Nikon D70. Nikon Transfer has the same feature, and I can't get it to work on Leopard either.

Isight image capture disappeared after software update

I did a software update this week. After that, Image Capture.app is missing from my Applications and I can't use iSight camera!
Anyone have any answers. Not complex please; I don't want to/shouldn't have to (naughty Apple!) trawl through a ton of app software trying to get iSight back. There is no reason for the app to disappear except software update. I haven't changed anything else.

(1) Restart your Mac. If your trouble persists, apply the
10.6.8 Combo Client Update using the following method:
• Use your Mac's Disk Utility to repair permissions.
• Then download and apply http://support.apple.com/kb/DL1399
• Repair permissions again immediately following the system restart
that completes the Combo update. Then see if the problem is fixed.
(2) If the trouble continues, post back and tell us WHICH software you updated last week.
We will offer other suggestions based on the details in your response.
Message was edited by: EZ Jim
Mac OSX 10.8.3

HT3669 Now that the driver update allows my HP printer to scan, why won't it show up in Image Capture?

Now that the driver update allows my HP all-in-one to scan, why won't it show up in Image Capture?

According to IC's help:
If you can’t see your scanner in the list, refer to the documentation that came with your scanner to see how to scan images.
Alternatively, quit IC, reset your AIO in Print&Fax prefPane, relaunch IC, and see if that lists it.

Image Capture does not recognize scanner with latest update of Mavericks 10.9.4

Since last week (8-5-14) after updating to OS 10.9.4 (13E28) Image Capture and Printers and Scanner (in System Prefs.) do not recognize my scanner. What the hay! Yes, my scanner is elderly but like me is in perfect working condition. Until now. I've spent hours trouble shooting, i. e., downloading EPSONPrintDriver2.18.dmg and reinstalling, a waste of time. Changing usb/firewire cables, switching usb ports, deleting pref files and cussing. The Epson web site was useless it just tells me to download updates via Apple software updates. I hate the idea of being so dammed dependant on any one organization (Apple). I've been an Apple user since the Apple 2C but I do believe that will change soon.
Anyone with a solution or replacement app for Image Capture? I don't want to spend my Social Security money on VueScan which dose work for me unless I have to.

Try resetting the printing system. It can also affect the scanner.
OS X Mavericks: Reset the printing system
You can also check for drivers here.
Gimp - Print
HPIJS for Mac OS X

WDS & DISM: injecting updates into a captured image

Hello,
I have been working on this for a few days now. Finally, I found a good article on using 'dism' to inject windows updates into 'wim' file. The whole process seemed to have gone well until after I used the image to setup a new computer.
The original captured image has 183 updates installed. After running the prescribed 'dism' commands, I blasted the image onto a box, checked the number of installed updates, but the number stayed the same: 183.
I have a computer with all the recent updates based on the same captured image. That computer shows 300+ updates installed. I used its c:\windows\softwaredistribution\download folder with 'dism' to update the image.
So, the issue is: even though 'dism' says it did the job, the image is still not updated and only showing 183 updates.
Anyone else seen this before? Thank you.

Hi,
Which guide did you refer and how did you do?
Please do not use c:\windows\softwaredistribution\download folder directly to inject to image.
Please download the full Windows Update packages into a new folder and then follow the below guide to apply it:
Apply Updates to an Image Using DISM (Standard 7 SP1)
http://msdn.microsoft.com/en-us/library/ff794819.aspx
Applying Windows Updates to a base WIM using DISM and Powershell
http://blogs.technet.com/b/configmgrdogs/archive/2012/02/15/applying-windows-updates-to-a-base-wim-using-dism-and-powershell.aspx
Karen Hu
TechNet Community Support

Canon MP560 no longer recognized by Image Capture/Preview

I have a Canon MP560 wireless printer/scanner and for some reason the scanner can no longer be seen by either Image Capture, Preview, or the Canon mp560 scanner toolbox under the Print menu. This happened either after installing 10.6.5 or after installing the latest Canon Printer Driver updates (I am not sure which caused it, as I did both updates recently...)
It can, however, be seen by MP Navigator 3.0.
Anyone found a fix for this yet?
thanks

Okay, have done some testing and found some interesting things.
With a new install of 10.6.5 (selecting not to add any printers) I was not able to locate any Canon AIO via wireless. The Default Add Printer pane was empty so it looks like the printer and scanner driver needs to be present on the Mac. For the printer this is understood, as the Canon protocol 'canonijnetwork' is not present in the BJPrinters folder located in Library > Printers > Canon (due to the customized installation the Canon folder was not even present). In checking the Image Capture folder (HD > Library) I also found that the Devices folder was missing. Inside of here you would normally find the Canon IJScanner package/s for a standard installation of 10.6. But with the customized install this package was not present and appears to influence the Mac's ability to 'see' the networked scanner component. To confirm this, I installed the Canon v2.4.1 driver update, which in turn created the Devices folder in Image Capture and consequently made the scanner component appear in the Default Add Printer view.
Another observation was that prior to installing the Canon v2.4.1 update, Image Capture would still display the MP on the network, but under the Shared menu - not the Devices menu. So even without the ICA driver installed nor the MP scanner driver installed, I was still able to use Image Capture to scan a document from the wireless MP. The same was true for Preview in as far as the Networked Scanner selection showed all the MP's present on the wireless network.
At this stage I believe that the Canon driver update you mentioned may have contributed to part, if not all, of your current symptom. The install.log does have a record of what this update installs. If you checked it there may be record of the installer not completing correctly. In any case I assume that for your Mac this update did not complete correctly and is causing the problem. So one suggestion would be to run the [Canon Driver v2.4.1 update|http://support.apple.com/kb/DL899] again (or for the first time if you simply used Software Update previously) to see if this repairs the CanonIJScanner packages.

Why doesn't Image Capture work with document feeders?

I've tried to scan a bunch of different types of documents using Image Capture and my Samsung CLX-3175FW's document feeder (multifunction color laser printer) but every time what gets scanned is a thin vertical slice of each page - completely useless. I don't see any way to force Image Capture to scan at 8.5" x 11" rather than doing whatever it's doing resulting in a thin vertical slice.
Any ideas on how to fix this?
Thanks!

Quick update... I've done some troubleshooting and confirmed that when Image Capture scanning via USB and using the document feeder, everything looks great. When the ONLY option I change is printing via wireless, I get the thin vertical slice of each page. I sent some screenshots to Samsung to see if they have any ideas.

10.6.8 update breaks image capture?

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