1002097 Unable to load database [Plan1]

Hi all,
I am not able to start the database from essbase. When i start the databse from app, I am getting below message from the panel.
server.XXXXAPP.Plan1     Get database properties     April 5, 2011 2:57:27 PM CAT     Failed
Error: 1002097 Unable to load database [Plan1]
Error: 1042015 Network error: Cannot Locate Connect Information For []
server.XXXXAPP.Plan1     Get database properties     April 5, 2011 2:57:36 PM CAT     Failed
Error: 1053001 Cannot open object file: C:\Hyperion\products\Essbase\EssbaseServer\app\XXXXAPP\Plan1\Plan1.esm
server.XXXXAPP.Plan1     Get database properties     April 5, 2011 2:57:36 PM CAT     Failed
Error: 1053001 Cannot open object file: C:\Hyperion\products\Essbase\EssbaseServer\app\XXXXAPP\Plan1\Plan1.esm
server.XXXXAPP.Plan1     Get database properties     April 5, 2011 2:57:40 PM CAT     Failed
Error: 1002097 Unable to load database [Plan1]
I tried deleting the app from essbase and create it from planning (through refreh/create) that is also giving me a olap planning exception "Unable to load database"
I can not open forms as well. it is giving me "Unable to obtain a connection to Hyperion Essbase. If this problem persists, please contact your administrator"
Any Help..?
Thanks !
Edited by: user8819264 on Apr 5, 2011 7:52 AM
Edited by: user8819264 on Apr 5, 2011 8:27 AM

Hi John,
Sry for the delayed reply. The issue was the same as you suggested. There were few esssvr processes running. I couldnt see that from the taskmanager i as was looking on the process that were running with the user i logged in. I could see all once i selected checkbox from "All users". Killed those services and now it is fine.
Thanks.

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I am getting below error while starting an Essbase Application:
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Essbase Error Error: 1002097 Unable to load database

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The program was compiled and ran with the following path and CLASSPATH:
set path="C:\Program Files\Business Objects\j2sdk1.4.2_08\bin";"C:\Program Files\Business Objects\j2sdk1.4.2_08\jre\bin";"C:\Program Files\Business Objects\j2sdk1.4.2_08\jre\bin\client";c:\oracle\ora102\bin
set CLASSPATH=.;./WEB-INF/lib;./WEB-INF/lib/ReportViewer.jar;./WEB-INF/lib/jrcerom.jar;./WEB-INF/lib/jrcadapter.jar;./WEB-INF/lib/Concurrent.jar;./WEB-INF/lib/CrystalCharting.jar;./WEB-INF/lib/CrystalCommon.jar;./WEB-INF/lib/CrystalContentModels.jar;./WEB-INF/lib/CrystalExporters.jar;./WEB-INF/lib/CrystalExportingBase.jar;./WEB-INF/lib/CrystalFormulas.jar;./WEB-INF/lib/CrystalQueryEngine.jar;./WEB-INF/lib/CrystalReportEngine.jar;./WEB-INF/lib/CrystalReportingCommon.jar;./WEB-INF/lib/icu4j.jar;./WEB-INF/lib/keycodeDecoder.jar;./WEB-INF/lib/log4j.jar;./WEB-INF/lib/MetafileRenderer.jar;./WEB-INF/lib/rasapp.jar;./WEB-INF/lib/rascore.jar;./WEB-INF/lib/rpoifs.jar;./WEB-INF/lib/Serialization.jar;./WEB-INF/lib/URIUtil.jar;./WEB-INF/lib/xercesImpl.jar;./WEB-INF/lib/xml-apis.jar;C:/oracle/ora102/jdbc/lib/ojdbc14.jar
I modified my java testing program to display more info:
Modified program:
import java.awt.*;
import javax.swing.*;
import java.io.*;
import com.crystaldecisions.ReportViewer.*;
// Use this for talking to JRC in-process
import com.crystaldecisions.reports.sdk.*;
import com.crystaldecisions.sdk.occa.report.reportsource.*;
import com.crystaldecisions.sdk.occa.report.exportoptions.*;
import com.crystaldecisions.sdk.occa.report.data.*;
import com.crystaldecisions.sdk.occa.report.lib.PropertyBag;
import com.crystaldecisions.sdk.occa.report.lib.IStrings;
public class JRCTest2
 private static void createAndShowGUI()
 try
 System.out.println("Starting");
 //Make sure we have nice window decorations.
 JFrame.setDefaultLookAndFeelDecorated(false);
 //Create and set up the window.
 JFrame frame = new JFrame("JRCTest2");
 frame.setTitle("Testing 1, 2, 3");
 frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
 System.out.println("new ReportViewerBean");
 ReportViewerBean viewer = new ReportViewerBean();
 System.out.println("ReportViewerBean.init");
 viewer.init(new String[0], null, null, null);
 System.out.println("new ReportClientDocument");
 ReportClientDocument rpt = new ReportClientDocument();
 try
 System.out.println("Openning Report...");
 rpt.open("JRCTestReport.rpt", 0);
 catch (Exception ex)
 System.out.println("Failed to open report");
 System.out.println(ex.toString());
 return;
 try
 // try logon here to see if any exceptions
 rpt.getDatabaseController().logon("myUser", "myPass");
 catch (Exception ex)
 System.out.println("Failed to logon");
 System.out.println(ex.toString());
 return;
 IDatabase idb = rpt.getDatabaseController().getDatabase();
 Tables dtb = idb.getTables();
 IConnectionInfo conInfo = dtb.getTable(0).getConnectionInfo();
 PropertyBag attrs = conInfo.getAttributes();
 conInfo.setPassword("myPass");
 conInfo.setUserName("myUser");
 IStrings s = attrs.getPropertyIDs();
 for (int i=0; i < s.size(); i++)
 System.out.println(s.getString(i));
 System.out.println(attrs.getStringValue(s.getString(i)));
 System.out.println(" ");
 conInfo.setAttributes(attrs);
 attrs = conInfo.getAttributes();
 s = attrs.getPropertyIDs();
 // Print property again after setting attributes
 for (int i=0; i < s.size(); i++)
 System.out.println(s.getString(i));
 System.out.println(attrs.getStringValue(s.getString(i)));
 System.out.println(" ");
 System.out.println("ReportClientDocument.getReportSource");
 IReportSource rptSource = rpt.getReportSource();
 viewer.setReportSource(rptSource);
 frame.getContentPane().add
 (viewer, BorderLayout.CENTER);
 frame.setSize(700, 500);
 frame.setVisible(true);
 viewer.start();
 catch (Exception exception)
 System.out.println(exception.toString());
 public static void main(String[] args)
 System.out.println("main");
 javax.swing.SwingUtilities.invokeLater(new Runnable()
 public void run()
 createAndShowGUI();
Running result:
C:\tmp\CrystalJavaTest>java JRCTest2
main
Starting
new ReportViewerBean
Crystal Report Viewer 2.1.21.2
java.vendor = Sun Microsystems Inc.
java.version = 1.4.2_13
os.name = Windows XP
os.version = 5.1
os.arch = x86
ReportViewerBean.init
new ReportClientDocument
Openning Report...
Trusted_Connection
false
Server Name
dbHost
Connection String
Use JDBC=b(true);Connection URL=s(jdbc:oracle:thin:@dbHost:1521:myDB);Database Class Name=s(oracle.jdbc.OracleDriver);Server=s(dbHost);User ID=s(myUser);Password=;Trusted_Connection=b(false);JDBC Connection String=s(!oracle.jdbc.OracleDriver!jdbc:oracle:thin:/@dbHost:1521:myDB)
Server Type
JDBC (JNDI)
Database Class Name
oracle.jdbc.OracleDriver
Use JDBC
true
URI
!oracle.jdbc.OracleDriver!jdbc:oracle:thin:/@dbHost:1521:myDB
Database DLL
crdb_jdbc.dll
Trusted_Connection
false
Server Name
dbHost
Connection String
Use JDBC=b(true);Connection URL=s(jdbc:oracle:thin:@dbHost:1521:myDB);Database Class Name=s(oracle.jdbc.OracleDriver);Server=s(dbHost);User ID=s(myUser);Password=;Trusted_Connection=b(false);JDBC Connection String=s(!oracle.jdbc.OracleDriver!jdbc:oracle:thin:/@dbHost:1521:myDB)
Server Type
JDBC (JNDI)
Database Class Name
oracle.jdbc.OracleDriver
Use JDBC
true
URI
!oracle.jdbc.OracleDriver!jdbc:oracle:thin:/@dbHost:1521:myDB
Database DLL
crdb_jdbc.dll
ReportClientDocument.getReportSource
ERROR - JRCAgent1 detected an exception: Unable to load database connector 'com.crystaldecisions.reports.queryengine.driverImpl.DriverLoader'.
 at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(Unknown Source)
 at com.businessobjects.reports.sdk.b.i.if(Unknown Source)
 at com.businessobjects.reports.sdk.b.i.a(Unknown Source)
 at com.businessobjects.reports.sdk.b.i.byte(Unknown Source)
 at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.y.a(Unknown Source)
 at com.crystaldecisions.proxy.remoteagent.r.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.cf.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.ReportSource.getPage(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.AdvancedReportSource.getPage(Unknown Source)
 at com.crystaldecisions.sdk.occa.report.application.NonDCPAdvancedReportSource.getPage(Unknown Source)
 at com.businessobjects.crystalreports.viewer.core.rs.b.if(Unknown Source)
 at com.businessobjects.crystalreports.viewer.core.av.a(Unknown Source)
 at com.businessobjects.crystalreports.viewer.core.av.run(Unknown Source)
 at java.lang.Thread.run(Thread.java:534)
Unable to load database connector 'com.crystaldecisions.reports.queryengine.driverImpl.DriverLoader'.
Also got similar error when the path and classpath was switched to Oracle 11g.
Is there a way to tell which file that it failed to load?
Thanks
Kin

Open project was canceled or RoboHelp was unable to load database

I have Robohelp 2002r2 and am creating Robohelp HTML help.
The project was ok yesterday but today when I try to open it I get
the error message "Open project was canceled or RoboHelp was unable
to load database". I tried the solutions in the knowledgebase
(rb_3245) but still no luck. I can't even create a new project
either or I get the same message. Anybody know what to
do????

Welcome to the forum.
The message is usually easily dealt with. I haven't checked
the article as you didn't include a link but I'm guessing it
involved deleting a couple of files and then using the HHP file to
open the project.
What is more worrying is that you cannot create a new
project.
Have you tried opening one of the supplied sample files?
Are your projects stored locally and not on a network?
Have IT given you a new profile to log on with?
Has anything else changed in your environment?

1002097 Unable to load database [Plan1]

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