1st Gen shuffle no longer recognised by ANY computer

Has anyone else had this problem. Ipod shuffle 1st gen working one minute then after upgrading firmware it dies. I have tried plugging my shuffle into 10 different computers and isnt be picked up - no lights no nothing. Took it to my local Apple shop - same again, not being picked up. It still plays music via the earphones though but no good if it wont charge. Called apple TWICE to see if it was a reported bug/problem. Both times i was told it wasnt reported. Tried the 5 r's to no avail. Anyone got any idea if a) they have this problem
b) solved this problem
c) What to do next?

Has anyone else had this problem. Ipod shuffle 1st
gen working one minute then after upgrading firmware
it dies. I have tried plugging my shuffle into 10
different computers and isnt be picked up - no lights
no nothing. Took it to my local Apple shop - same
again, not being picked up. It still plays music via
the earphones though but no good if it wont charge.
Called apple TWICE to see if it was a reported
bug/problem. Both times i was told it wasnt reported.
Tried the 5 r's to no avail. Anyone got any idea if
a) they have this problem
b) solved this problem
c) What to do next?
IF it's still in warranty, take it to an Apple Store for a replacement... IF not, you can try the Reset Utility:
http://docs.info.apple.com/article.html?artnum=303979

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