1st Gen Shuffle not charging, recognized by Windows or iTunes

Hi,
Got an iPod Shuffle (1st Gen, 512mb) from a friend the other day. He'd owned it for less than a year and had bought an iPod video, which is why he gave the shuffle to me. It was working great. Windows recognized it. iTunes recognized it. Moved my music library over to it. Charged it.
Came home last night and plugged it in. Nothing. No charge light. Windows didn't see it. iTunes didn't see it. Tried the 5 R's. Tried a bunch of things found on the boards here. Unplugged it - it still had a charge from before and played music just fine. Thinking that the USB connector spontaneously died on the Shuffle. Any suggestions/ideas? Anyone else have this problem and find a solution short of replacing it?

Exact same thing happened my my wife's 1st gen 512MB Shuffle last week. Still plays music, but no longer charges or shows up as connected to the computer (PC or Mac). I figured the same as you... seems as though the USB connector is dead.
Her fix was to head to the Apple Store for a new gen 2 Shuffle that same day since she "can't live without it". Her original shuffle saw 22 months of very heavy use (car, gym, jogging) and bouncing around in her purse/backpack, so I guess it did have a good run.

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1st Gen Shuffle not rec'd by Windows/Itunes/Laptop

I've had my 512 1st gen shuffle for approx. 1 year.
The battery died so I plugged the shuffle into my CPU's (Windows XP Home SP2, DFI Lanparty Motherboard, AMD 3000 Processor yadda yadda yadda)
USB port and there was no response. I tried multiple ports, restarted computer, installed latest and greatest Itunes.
I tried my flashdrive on my desktop, it works fine.
So then I tried my Ipod on my laptop (which does not have itunes, windows xp home, old pos) and the laptop did NOT recognize the ipod.
However the ipod, although nearing battery death, still works, plays music, skips songs, it just refuses to play nice with my computers.
Any ideas?
Thank you,
~Mike
1st Gen Shuffle Windows XP

I have a similar issue..
The iPod name has changed to iPod, the serial number doesn't appear to be right. The version of the software is correct at 1.1.5 and the capacity of the player is now n/a
Both have been operating flawlessly one with windows and one with Mac for almost two years. I see that there are quite a few restore issues being raised on the forum at the minute... does anyone know if this is an issue related to the latest version of software or is it just something that I have been unaware of?
I'm scared to plug my second shuffle in just in case it turns into a non-functional piece of white plastic too..

IPod Shuffle (1st gen) is not longer recognized by computer or iTunes

I have had no problems with my iPod until this morning. I have the latest version of iTunes and recharge my battery pretty regularly on the shuffle. However, this morning my iPod isn't showing up in iTunes or on my USB port. It's not even charging. I tried 4 out of the 5 R's, but can't do the last because the iPod icon isn't showing up. It still plays songs with the battery life left.
Checked the USB port, and it's working fine. Battery light on shuffle is now red. What do I do?
Dell Inspiron 6000 Windows XP

Hi hmacross,
I tried one of the options in the link you provided, 'iPod not recognized when connected to Windows laptop over USB'. It didn't work but now my Shuffle is flashing orange as it does when it is charging on my XP machine. So at least we have power to it I think.
I still have do detection in Windows Explorer, Device Manager or iTunes however.
All the other options I have already tried.
Still scratching my head lol.
Thanks for you help anyway. Got any other ideas?

1st Gen Shuffle not recognized by Windows XP Pro

I cannot get my 1st gen shuffle to be seen by Windows XP Pro. We have all the updates, the latest version of iTunes. The Shuffle plays, it connects to another computer running Windows XP. I see several messages here that point to different articles. The only thing we haven't done is edit the registry.

Have you tried going through the steps here: http://docs.info.apple.com/article.html?artnum=305136
If that doesn't work, sometimes other USB devices plugged in can cause this. You may want to try removing any other USB devices plugged into the CPU (other than the keyboard and mouse).
Also, what version of iTunes are you running? Check that by going along the top of iTunes and choosing Help>About iTunes.

1st gen shuffle not recognized

I have a 1st generation shuffle that my mac won't recognize. The problem occurred shortly after I upgraded to itunes 7 yesterday.
Its not recognized by the iPod shuffle Reset Utility. It doesn't seem to be recognized by any of the usb ports on computer/keyboard.
Restarting the computer doesn't help. Warranty has expired and the battery is dying. I hope its not on its way to being terminally DEAD. Suggestions?
G4 Mac OS X (10.4.8)

I have a 1st generation shuffle that my mac won't
recognize. The problem occurred shortly after I
upgraded to itunes 7 yesterday.
Its not recognized by the iPod shuffle Reset
Utility. It doesn't seem to be recognized by any of
the usb ports on computer/keyboard.
Restarting the computer doesn't help. Warranty has
expired and the battery is dying. I hope its not on
its way to being terminally DEAD.
Suggestions?
IF it doesn't charge on YOUR computer, try another one. That's the only way to find out if it's REALLY D E A D.

New 3rd Gen. 4 GB iPod Shuffle not being recognized by computer or iTunes

Hey everyone, I've read some of the other posts here on this thread about other people having problem getting their computer to recognize the new 4 GB iPod Shuffle when plugged into the USB drive, and it seems like I am having a very similar issue. I just received my iPod in the mail a few days ago and tried plugging it into the USB and got NO response whatsoever from my computer or iTunes. I am operating with Windows XP (Service Pack 3) on a Dell Inspiron Intel processor, 2 GHz with 3 GB RAM, with iTunes 8.1 (just updated). When I put something in my USB usually I hear a noise (sounds like DO-do ha) which tells me that my laptop recognizes whatever is plugged in, and usually I get a little box in the bottom right hand part of the screen that says it's been plugged in. I didn't get any of this when I plugged it in.
When I first opened the box I turned the shuffle on and the light went green for 1 second, orange for 1 second, red for one second, then dead..I suppose this is expected since I figured it's new and needs to be charged, so I turned the shuffle off, plugged the USB into the earphone socket then into my USB, and then turned the shuffle on, and got nothing but the same sequence of lights. It's one thing if iTunes just didn't recognize the shuffle, but I checked the Device Manager and My Computer and the USB drive wasn't even listing the shuffle as being plugged in..maybe the USB cable that came with it is faulty?? I read all of the technical troubleshooting notes on here and tried the 5 R's and nothing is working at all..
I do have one guess about this though..I also have an 80 GB iPod 5th generation that I've used for over a year now for my car and that plugs into the USB fine with its respective cable and is recognized by iTunes..my question is, can my iTunes only recognize one iPod at a time? Does it reject the shuffle because iTunes is only allowed to sync to one iPod per account? If this is true, is there a way around this so it can sync both, or can I have two iTunes accounts on the same computer? But why does the computer not even recognized it when plugged in? Hopefully it is just the cable that is damaged and not the device..wow this was long, but any advice would be greatly appreciated, thank you!

GTEagle05 wrote:
I do have one guess about this though..I also have an 80 GB iPod 5th generation that I've used for over a year now for my car and that plugs into the USB fine with its respective cable and is recognized by iTunes..my question is, can my iTunes only recognize one iPod at a time? Does it reject the shuffle because iTunes is only allowed to sync to one iPod per account? If this is true, is there a way around this so it can sync both, or can I have two iTunes accounts on the same computer? But why does the computer not even recognized it when plugged in? Hopefully it is just the cable that is damaged and not the device..wow this was long, but any advice would be greatly appreciated, thank you!
According to http://support.apple.com/kb/HT1495
iTunes for Windows does not support having multiple iPods *connected simultaneously.*

1st gen shuffle not recognized by windows or itunes

When i plug my shuffle into the USB port, it is not detected by iTunes or Windows. It still gets charged but I cannot access it to change the playlist.

i plugged it in, pushed play and took it off the off mode, and my mac still wont recognize it....help please????
EDIT: under iPod Shuffle Reset Utility it wont let me push restore cause its not recognizable
Message was edited by: miguellovesjesus

1st gen shuffle not recognized by windows, itunes, or reset utility

Have had shuffle for just over a year (figures). Ran out of charge, tried to charge it, but computer didn't recognize. Have tried to reset and recharge. No lights come on when attached to computer. When I try to play it, green light comes on momentarily and I can hear music, but then it dies in about a minute. Can't restore because itunes won't recognize it. Finally downloaded shuffle reset utility, but that doesn't recognize it either. Is it dead? Should I toss it? I'm almost more ****** that I've spent a lot of time trying to diagnose it than I am that it stopped working. See lots of references to this topic, but can't get a definitive answer.
Dell Dimension 8100 Windows XP

Try this, it worked for me.
http://docs.info.apple.com/article.html?artnum=305136

My ipod 5th gen is not being recognised my windows or itunes

My ipod was fine working on windows vista, but i recently bought a brand new computer, operating system windows 7 premium 64bit. Tried most things, resetting ipod or using disk mode has no effect either.
Plugging my ipod in never got detected, not even as a storage device. So after installing the latest itunes software (itunes for windows 64bit) it still would not be detected by both windows in my computer and itunes.
in device manager though under disk drives it shows "apple ipod usb device".
under storage volumes it shows "unknown device"
and under USB controllers it shows "Apple mobile device USB driver"
I searched the internet before coming here, all i could find was uninstall every single bit of apple software, unplug the ipod then reinstall itunes etc, i tried all this but had bo success.
Obviously the ipod is fine as it works in my old pc and charges in this new one.
Thanks to all who can offer advice.
Message was edited by: xuiton

Start with these articles and see if that gets you anywhere...
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iPod shows up in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Also this interesting post by a user here for a work around when an iPod is in the "recovery mode" looping state...
http://discussions.apple.com/thread.jspa?threadID=1679535&tstart=0
good luck,
Patrick

Ipad not recognized by windows neither iTunes after error in the iOS5 upgrade

The iOS5 upgrade was stopped due to an error.
Since then the iPad is not being recognized by windows neither iTunes. I've re-installed iTunes, the file usbaapl.sys is at windows\system32\drivers and Common Files\Apple\Mobile Device Support\Drivers folders but still there's an error when I plug in the iPad - Apple Mobile Device (Recovery) - This device can not start (code10).
I've call the support here in Brazil and the only information that I got was that this was due to the fact that I'm running windows XP and it doesn't support iTunes 10.5 and iOS 5. Can any one confirm this? Why there's no information on this when I installed the 10.5 version and downloaded the iOS 5?
Any help would be highly apreciated because now I have my iPad asking to be connected to iTunes and no chance to get a PC with a different version of Windows...

Glad you got it fixed - and I wasn't trying to be a wise guy.
It just seemed logical to me that if iTunes recognized the iPad and the iPhone - but they didn't show un in your Windows Devices Manager or Explorer or whatever it's called - that it was probably a Windows thing.
Now you must truly be a HappyMommy!

1st Gen iTouch not recognized by iTunes on Laptop

I have a 1st Gen iTouch that I cannot seem to get iTunes to recognize.
About a week ago I re-named it in iTunes, cleaned it up, and performed a sync.
Used it until the battery was low, and re-charged using my wall charger. Now, when I connect to the laptop, is is not recognized at all...
I have tried the following to no avail:
Re-install iTunes
Stop/Start the Apple Mobile Device
Try a different USB cable
Re-boot the laptop with USB devices not plugged in
Force the iTouch into recovery mode (http://support.apple.com/kb/HT1808)
Try to connect using a different laptop
It still charges when connected to my wall charger. I have a 2nd gen iTouch that connects just fine (charges & connects to iTunes). I don't what the problem could be?! This iTouch is 1.5 years old and work great apart from this issue. Can anyone help?

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

My ipod touch 5th gen. is not charging but is not syncing or being recognized by itunes 11 ? How can i fix this??

My ipod touch 5th gen. is not charging but is not syncing or being recognized by itunes 11 ? How can i fix this??

Hi cecebabymusik,
Welcome to the Support Communities!
Try the specific steps below for the your iPod touch first:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I hope this information helps ....
- Judy

2ndd gen Shuffle not recognized in OSX/iTunes after OSX/Itunes update

After updating two iMacs to 10.6.5 and iTunes 10.1 my 2nd gen Shuffle isn't recognized on either.
1. It still plays music so I know it's not dead
2. It stopped syncing after updating but not sure which update could be the cause.
3. I've tried rebooting the computer(s)
4. I've tried the iPod restore utility and it doesn't recognize the iPod at all.
Is there anything else I've missed?

I've had this exact issue for a couple of weeks. I finally managed to drive the hour+ to our nearest Apple store. To my great frustration they were able to have my Shuffle connect perfectly to their machine, yet it still is not recognized by my Intel Mini or my hubby's PC. It sits in the cradle and flashes yellow like it's charging, but is otherwise unrecognized by my computer. When I try the reset utility it is "aware" that my Shuffle is there, but cannot retrieve serial # data or disk spaced used...the iPod is never ready for reset.
At this point I don't know what to do...buy a new 4th gen. Shuffle in the hopes that it works? I'm not sure if the issue is with my iPod or my computer or iTunes.... I'm contemplating switching to another player entirely, even if it means having to burn all my music to CDs and reimport as Mp3s.
Adding to my frustration, I purchased my Shuffle only in April from SmallDog.com. I purchased what was SUPPOSED to be a brand new, with full warranty Shuffle. I found out today that the iPod was registered almost 2 years ago when Small Dog received it and stocked it in their warehouse, so I essentially paid full price for a shuffle sans warranty. Apparently Small Dog is not the only company that pulls this BS. A purchase may not be warrantied for a full year (or for any time) from anyone other than Apple.

Replacement Shuffle Still Not Recognized In Windows Or iTunes

Hello everyone,
I was having the orange/green light issue and my 512MB shuffle was not recognized in Windows or iTunes 7.0.1. I contacted Apple and they replaced my shuffle - after I attempted all documented fixes and running the Shuffle Reset Utility.
I plugged the replacement in and received the message "xxx iPod shuffle cannot be updated. The required disk cannot be found." I found an article on how to remove some temp and application files. I did that and also ran "checkdisk" on my laptop and that error went away. The problem is now the shuffle is not recognized in iTunes or Windows once again. The shuffle did come up for less than 10 seconds as the "F" drive and then disappeared and could not be relocated.
Here is the real rub for me - I plugged the shuffle into my wife's laptop running iTunes 7.0.1 and it works just fine!! Since my laptop is my primary - this is still a major issue for me.
Does anyone have a fix for this? This has to be a Windows disk or driver issue.
Does anyone have a fix for this type of issue? It is obviously a Windows disk or driver issue.

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Then try with the iPod in forced disk mode.
Putting iPod into disk mode.
Still no joy, see these.
iTunes 7 doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod</font color</a>.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.

1st Gen Shuffle not charging, recognized by Windows or iTunes

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