1st Gen Shuffle not recognized by Windows XP Pro

I cannot get my 1st gen shuffle to be seen by Windows XP Pro. We have all the updates, the latest version of iTunes. The Shuffle plays, it connects to another computer running Windows XP. I see several messages here that point to different articles. The only thing we haven't done is edit the registry.

Have you tried going through the steps here: http://docs.info.apple.com/article.html?artnum=305136
If that doesn't work, sometimes other USB devices plugged in can cause this. You may want to try removing any other USB devices plugged into the CPU (other than the keyboard and mouse).
Also, what version of iTunes are you running? Check that by going along the top of iTunes and choosing Help>About iTunes.

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1st gen shuffle not recognized by windows or itunes

When i plug my shuffle into the USB port, it is not detected by iTunes or Windows. It still gets charged but I cannot access it to change the playlist.

i plugged it in, pushed play and took it off the off mode, and my mac still wont recognize it....help please????
EDIT: under iPod Shuffle Reset Utility it wont let me push restore cause its not recognizable
Message was edited by: miguellovesjesus

1st gen shuffle not recognized by windows, itunes, or reset utility

Have had shuffle for just over a year (figures). Ran out of charge, tried to charge it, but computer didn't recognize. Have tried to reset and recharge. No lights come on when attached to computer. When I try to play it, green light comes on momentarily and I can hear music, but then it dies in about a minute. Can't restore because itunes won't recognize it. Finally downloaded shuffle reset utility, but that doesn't recognize it either. Is it dead? Should I toss it? I'm almost more ****** that I've spent a lot of time trying to diagnose it than I am that it stopped working. See lots of references to this topic, but can't get a definitive answer.
Dell Dimension 8100 Windows XP

Try this, it worked for me.
http://docs.info.apple.com/article.html?artnum=305136

IPod Touch 1st gen suddenly not recognized in Windows

I have Windows Vista, and the 1st gen ipod touch. It was syncing last night but this morning I plug it in, and it doesn't sync. I get an error message from Windows saying it couldn't recognize the device, and to reconnect it. I un-plug then re-plug it back in, but I get the same error...oddly enough my iPod is not showing any error messages on its screen at all. I read the troubleshooting article and preformed the steps, with no help.

I'm trying two things, since we discovered a major part of the problem was my connector. I switched cables with my sister and her computer immediately synced my iPod.I bought a new cable ut now back home, my iPod doesn't do anything. It just charges, doesn't show up anywhere, no 'new hardware' notification shows up. So I will try uninstalling everything, just what about if I have Quicktime Pro? Will I have to re-enter my registration code into it again?

1st gen shuffle not recognized

I have a 1st generation shuffle that my mac won't recognize. The problem occurred shortly after I upgraded to itunes 7 yesterday.
Its not recognized by the iPod shuffle Reset Utility. It doesn't seem to be recognized by any of the usb ports on computer/keyboard.
Restarting the computer doesn't help. Warranty has expired and the battery is dying. I hope its not on its way to being terminally DEAD. Suggestions?
G4 Mac OS X (10.4.8)

I have a 1st generation shuffle that my mac won't
recognize. The problem occurred shortly after I
upgraded to itunes 7 yesterday.
Its not recognized by the iPod shuffle Reset
Utility. It doesn't seem to be recognized by any of
the usb ports on computer/keyboard.
Restarting the computer doesn't help. Warranty has
expired and the battery is dying. I hope its not on
its way to being terminally DEAD.
Suggestions?
IF it doesn't charge on YOUR computer, try another one. That's the only way to find out if it's REALLY D E A D.

Iphone 4 not recognized by windows xp pro

My new iphone4 is not recognized by windows xp pro. Please help.

See http://support.apple.com/kb/TS1538.

1st Gen Shuffle not rec'd by Windows/Itunes/Laptop

I've had my 512 1st gen shuffle for approx. 1 year.
The battery died so I plugged the shuffle into my CPU's (Windows XP Home SP2, DFI Lanparty Motherboard, AMD 3000 Processor yadda yadda yadda)
USB port and there was no response. I tried multiple ports, restarted computer, installed latest and greatest Itunes.
I tried my flashdrive on my desktop, it works fine.
So then I tried my Ipod on my laptop (which does not have itunes, windows xp home, old pos) and the laptop did NOT recognize the ipod.
However the ipod, although nearing battery death, still works, plays music, skips songs, it just refuses to play nice with my computers.
Any ideas?
Thank you,
~Mike
1st Gen Shuffle Windows XP

I have a similar issue..
The iPod name has changed to iPod, the serial number doesn't appear to be right. The version of the software is correct at 1.1.5 and the capacity of the player is now n/a
Both have been operating flawlessly one with windows and one with Mac for almost two years. I see that there are quite a few restore issues being raised on the forum at the minute... does anyone know if this is an issue related to the latest version of software or is it just something that I have been unaware of?
I'm scared to plug my second shuffle in just in case it turns into a non-functional piece of white plastic too..

1st Gen iTouch not recognized by iTunes on Laptop

I have a 1st Gen iTouch that I cannot seem to get iTunes to recognize.
About a week ago I re-named it in iTunes, cleaned it up, and performed a sync.
Used it until the battery was low, and re-charged using my wall charger. Now, when I connect to the laptop, is is not recognized at all...
I have tried the following to no avail:
Re-install iTunes
Stop/Start the Apple Mobile Device
Try a different USB cable
Re-boot the laptop with USB devices not plugged in
Force the iTouch into recovery mode (http://support.apple.com/kb/HT1808)
Try to connect using a different laptop
It still charges when connected to my wall charger. I have a 2nd gen iTouch that connects just fine (charges & connects to iTunes). I don't what the problem could be?! This iTouch is 1.5 years old and work great apart from this issue. Can anyone help?

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Ipod nano 1st gen is not recognized in itunes 10

I updated my computer system to leopard 10.5.8 as well as the latest itunes 10. I bought a new ipod nano 6th gen, and it syncs and works fine. The problem I have is my old Ipod. It is detected by my power mac on the desktop only the icon it has is a folder, and when I open it is in blank. I open Itunes 10 and it doesn't appear. And I tried to follow the instructions on apple support, tried all ports, tried reseting the ipod, and it is still not showing up on itunes. Can someone help me with this please?
Also, a white line showed up on the screen, does that mean the screen is broken? I can still see everything going on normally on the ipod but not where the line comes up (middle of the screen).

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

5th gen ipod not recognized by windows, but old ipod min works fine.

my new ipod is not recognized by windows at all. my old ipod mini works fine. i even uninstalled everything and tried reinstalling the new ipod. after that didnt work, i plugged in my mini, and it reinstalled perfectly.
I also plugged my new 5th gen into another computer with itunes and it recognized it perfectly.
is there some sort of software conflict between the mini and other ipods? this is driving me insane.

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

1st Gen Shuffle not charging, recognized by Windows or iTunes

Hi,
Got an iPod Shuffle (1st Gen, 512mb) from a friend the other day. He'd owned it for less than a year and had bought an iPod video, which is why he gave the shuffle to me. It was working great. Windows recognized it. iTunes recognized it. Moved my music library over to it. Charged it.
Came home last night and plugged it in. Nothing. No charge light. Windows didn't see it. iTunes didn't see it. Tried the 5 R's. Tried a bunch of things found on the boards here. Unplugged it - it still had a charge from before and played music just fine. Thinking that the USB connector spontaneously died on the Shuffle. Any suggestions/ideas? Anyone else have this problem and find a solution short of replacing it?

Exact same thing happened my my wife's 1st gen 512MB Shuffle last week. Still plays music, but no longer charges or shows up as connected to the computer (PC or Mac). I figured the same as you... seems as though the USB connector is dead.
Her fix was to head to the Apple Store for a new gen 2 Shuffle that same day since she "can't live without it". Her original shuffle saw 22 months of very heavy use (car, gym, jogging) and bouncing around in her purse/backpack, so I guess it did have a good run.

IPod Shuffle Not Recognized In Windows Or iTunes v7.0 - What Now?

Hello everyone,
I am having the same problem as many who have posted here. I have upgraded my software to iTunes v7.0.1.8. I also accepted the auto update for my iPod Shuffle - 512GB 1st Gen to v 1.44 (I believe). Of course, now my Shuffle is not recognized in iTunes and is only recognized in Windows for less than 5 seconds (as I have monitored it). I am listing below all of the actions I have taken today.
As none of these have worked, my question is now what? Does anyone have any other suggestions before I take the dreaded step of calling support? Any help is appreciated.
I am not happy with this upgrade issue at all. I expect much better from Apple.
Steps Already Taken:
1. Reset iPod.
2. Set Terminal Services to "Manual" and restarted my laptop PC.
3. Changed all USB Root Hub entries power management options to "Allow the computer to turn off this device to save power option" and rebooted.
4. Assigned my external hard drive a different letter as it was assigned to "E" and tech support documentation suggested I changed it - I changed it to "M".
5. I stopped the iPod Service via the Services and Application interface from My Computer/Manage, reattached the Shuffle, and started the iPod Service. The Shuffle was still not recognized.
6. I uninstalled iTunes 7.0.1.8, the Apple Software update and QuickTime. I deleted all temp directories; program files folders and all possible traces of all three pieces of this software. I also deleted my iTunes library. I reinstalled all of this software and re-built my Library. NONE OF THIS WORKED!
My 30GB Video iPod works fine and always has - it is only the shuffle for which I have this issue any only since the upgrade.
What do I do now? If no one has another fix, I will be forced to call Tech Support after an experience with them over a year ago I would almost rather throw this thing away!

qswh - I too cannot play the songs that are loaded on the shuffle. Additionally, I get a green & orange light when I plug it into a USB port and then I either get a blinking orange light or a solid orange light from there after.

Ipod shuffle not recognized in windows 7

I bought a new 2gb ipod shuffle 4th gen on friday, as my 120gb classic was stolen, and i have been having massive problems with it. Whenever I attach it to the USB port (tried in all 4) it only comes up with a box in the bottom right of windows saying "USB Device Not Recognized", and then nothing at all happens in itunes (which is up to date). To say I have taken it out of the USB port and put it back in 200 times would not be an exaggeration. After about 10 minutes, it was suddenly recognized and I managed to put a few songs from my itunes onto it, but then it got disconnected, and it was never recognized by the computer again. As I only managed to put a fraction of the songs I want on it, it is annoying that it won't work.
The ipod shuffle plays completely fine, I can listen to the songs I DID manage to put on it. I have also tried everything on another computer with itunes and the same thing happened. Every other USB device I own has worked on it, and I have unplugged everything to see if or not it conflicts, and it makes no difference with the shuffle. As the shuffle plays fine, I can only imagine it being a problem with the cable, but for a brief time it worked in itunes perfectly, so I am unsure.
Any help would be massively appreciated. but at this rate I will be taking it back to argos.
I have tried practically everything in all the support and troubleshooting guides, tried using the shuffle in 2 seperate computers, and the shuffle is most definitely plugged in all the way!

Hello Erickson Gudelano,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Best of luck,
Mario

4th Gen shuffle not recognized by Mac OS. What's wrong?

I've been through two 4gen shuffles within a week. Connected them to my NEW MacBook Pro, with up-to-date iTunes. Say's they're currupted. Restore won't work. Tried the connection on another Mac, same thing.
Just for the heck of it, I connected it to my work "Windows" machine and iTune for Window's recognizes it just fine. What's wrong?
This shuffle should just work on my Mac with no issues! Not happy, not happy at all.

After a trip to the Apple and over two hours with three different Apple speciaists, not luck in resolving this issue. The 4th Gen shuffle is not recognized. The Apple Store confirms that the Shuffle is fine and works on their Macs in the store.
Steps taken so far...
Removed iTunes and re-installed twice, did not resolve the issue.
Removed Symantec Norton Security Suite.
Performed an Archive Install of Mac OS 10.6 Snow Leopard
Ran various disk utilities, still than same. The Apple Disk utilitiy continuely shows errors on the shuffle.
Tried the shuffle on my wifes new 27" iMac, the same thing happens on her Mac.
Multiple restores through iTunes, no luck.

1st Gen Shuffle not recognized by Windows XP Pro

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