1st generation iPod Nano replacement program not working

On the support page from apple i can fill in the serial number, but it won't direct me to the next page to fill in my adres
Apple - Support - iPod nano (1st generation) Replacement Program

Rkid001 wrote:
I called AppleCare and they weren't much help.
Instead of calling Apple Care, call Apple Customer Relations (1-800) 275-2273. Wait for a human to come on the line and ask politely and firmly that you want to be transferred over to the Customer Relations department.

Similar Messages

My country is not listed in 1st generation iPod Nano replacement program

Hello;
When I first heard about the replacement program, there were no Apple stores in Turkey. So I couldn't get my replacement. Now we do have an Apple Store in İstanbul. Last week I went there with my 1st gen iPod nano and explained them the issue, showedthe e-mail apple has sent to me few years ago about the replacement program and asked if I can get a replacement here. They said they have no information on such issue. Turkey is also not listed on the online. What should I do to have my replecement?

Rkid001 wrote:
I called AppleCare and they weren't much help.
Instead of calling Apple Care, call Apple Customer Relations (1-800) 275-2273. Wait for a human to come on the line and ask politely and firmly that you want to be transferred over to the Customer Relations department.

Is the 1st Generation iPod nano replacement program still active?

I was wondering if we could still send in our old iPod Nanos, as the link provided on http://www.apple.com/support/ipodnano_replacement/ does not seem to work.

The program is still active, despite the link being broken. I called the tech support number for my country, and they did it over the phone.

IPod nano 1st refused iPod nano Replacement Program because not boot to normal screen.

I am not strong in english.
I have iPod nano 1st and problem with battery broken. batterry in iPod make my iPod cover glass broken.
I claim to icare in chiang mai (Authorized Service Provider in Chiang Mai Thailand) but refuse because iPod can't boot to normal screen.
iPod nano Replacement Program must boot normaly.
I try to call 001800 4412904 (apple support) can't call no signal everytime,

Thanks!

Where is my 1st generation ipod nano replacement?

I sent in two 1st generation ipod nanos that qualified for the replacement program. I received one two weeks after I sent both in, through fedex. I'm still waiting for the second one, and it's been 3 months already. The website said it takes up to 6 weeks. I haven't received any emails or messages relate to this problem. Fedex received both ipods and I still have the receipt to prove it. What's going on?

I called apple and tried to find out what happened. Turns out everything was going smoothly until it reached their end. I tracked it with fedex and it said it was delivered to a city in california. The guy I was talking to said apple would get back to me in a couple of days, because they, "have to set up an investigation". It's been a week and 3 days. I'm a big apple fan, but this whole situation is really disappointing.

1GB 1st Generation iPod Nano USB Device Not Recognized on any computer

I just recently received a free 1st generation 1GB iPod nano from a friend because they couldn't get it to work. I figured I'd take a crack at it and hopefully get a working, free iPod out of the deal...
It already had music loaded on it (mostly a bunch of garbage), so like anyone else in my position I proceeded to reformat the little sucker and wipe its slate clean.
Here is what happens when I try to connect the nano to ANY computer:
Here is how the nano shows up in device manager:
This was the original problem I was having with my desktop PC which is running Windows XP Home with SP2 and all the latest Windows updates. It is running iTunes 7.5.0.20, w/ latest iPod updater software version 1.2.3.
Prior to testing the 1st gen. 1GB iPod nano, I had been charging and syncing my 5th generation 60GB iPod classic on my desktop PC using the same exact cable. All of my USB ports are in working, functional condition and order. I even have “Allow the computer to turn off this device to save power” unchecked under USB Root Hub Properties.
I tried a couple different USB ports and I used another cable, no luck. So I moved on to my Fujitsu laptop running Windows Media Center Edition, all latest Windows updates, same version of iTunes and iPod software (the difference being that I DO NOT sync any iPods to it, nor do I have any music on it). SAME EXACT PROBLEM, same message bubble, same entry in device manager, and same lack of driver availability.
Thinking maybe it’s just a “PeeCee” thing I dug out my old PowerBook G4 running the ancient Mac OS 10.2. Keep in mind this thing only has a 400 MHz G4 processor, 512MB RAM, 30GB hardrive, and USB 1.1 ports. The iPod nano wouldn’t even give a hint that it existed when I plugged it in.
I have tried every single little Apple trick available. I’ve done the forced restart while connected and while not connected to the computer. I’ve done forced disk mode while connected and while not. I’ve run iTunes diagnostic tests on connected devices. I’ve messed with USB port settings. I’ve tried two different USB 2.0 iPod cables. I tested my dad’s 8GB 2nd generation iPod nano to see if it linked up with my desktop and my laptop IT DOES. I even tried my 60GB 5th gen iPod classic OVER AGAIN to see if it still worked, IT DOES.
Also, this 1st gen iPod nano will not charge when hooked to the computer through USB. When I plug it in, between the time it’s plugged in and when the “USB device recognized” bubble pops up the battery icon shows it is charging, but as soon as that bubble pops up it disappears and discontinues pretending to charge.
On my Fujitsu laptop, I uninstalled everything having to do with Apple. I uninstalled iTunes, Apple Software Update, everything. Restarting after it all of course. Then I installed the old iPod Software Updater from 6-28-2006. I was pretty sure this wouldn’t work because the iPod isn’t even recognized by the computer. In order for the iPod to work in the iPod Software Updater or iTunes it has to first be recognized at the basic Windows level. Which it isn’t…
I have done research all across the net and the only real answer I found was that the iPod Nano’s internal USB controller is dead. I’m 99% sure it has nothing to do with my laptop, desktop, USB cables, software, or drivers. What do you guys think?

Nope I have not figured anything out since I posted this. The closest answer I've found is that it's the internal USB controller which has gone bad. If that's the case than there is really nothing more I can do.
I did find one opening and that was the diagnostic screen. You get to it by holding down the Menu and Center buttons, as soon as the iPod resets hold down the Left and Center buttons, the iPod will beep and then it will go to a diagnostic screen. Maybe somewhere in there you can find the problem I don't know how to use it though.

I cannot get my 1st generation iPod Nano to sync my new downloads from itunes on my macbook air. Is this possible or not?

I cannot get my 1st generation iPod Nano to sync my new downloads from itunes on my macbook air. Is this possible or not?

Are you noticed that there are replacement program for iPod Nano 1st gen?
I've had replace my iPod nano 1st with 8 Gb iPod Nano 6th gen last year.
Check this out --> http://www.apple.com/support/ipodnano_replacement/

What do they replace a 1st generation ipod nano with now?

What do they replace a 1st generation ipod nano with now? from the recall.

Glad you were able to sort it out - iPod cables and USB ports can sometimes by mysterious in their variability - though in your case the symptoms suggest that a conductor may have failed inside the cable you were using. I've found that, using a selection of cables:
my 2G nano will occasionally be detected as being connected via USB 1.0 (even when connected to 2.0 ports)
my 3G nano syncs fine but steadfastly refuses to charge when connected to any of the USB ports on my main computer, though using the same cable charges happily when connected to a USB AC adapter
Such things are just sent to annoy us
On your other question, it is possible to completely replicate your library across two or more PCs. As long as the iTunes database (iTunes Library.itl) is duplicated as well as all your media you then have two physical copies of one logical library, with which iDevices will sync on either computer. See turingtest2's notes on Make a split library portable to see how to verify that your library is in a consistent structure to make replication easier, and Backup your iTunes for Windows library with SyncToy on one method for replication (typically using an external hard drive that also serves as a regular backup). My configuration looks like this:
where the library on my "master" system is replicated, using MS SyncToy and an external HDD, to two other systems - a secondary one at home and one in my office at work. My iDevices will sync to any of these without the "threat" of wiping their content because iTunes detects that they've been previously synced to a different library - because of the replication method used the "unique" library identifier that iTunes uses in the sync process is actually the same on all three systems.

1st generation ipod nano's shuffle feature stoped working

my 1st generation ipod nano has a shuffle feature, but now it doesnt work. when i turn on the shuffle feature and try to play all songs it only plays the one song you select to be the first song in the shuffle order. when i pick a list of songs it only plays the first song and says in the top corner: song "1 of 1" as if there were no other songs. please help me or else im getting rid of my ipod and not using apple technology ever again.
Message was edited by: badrubberpiggy25

good luck with that

My ipod nano 1g is not working, it will be replaced?

my ipod nano 1g is not working, it will be replaced?

It may be a hardware failure, but see this: iOS: Wi-Fi settings grayed out or dim - Apple Support

1st Generation iPod nano

I have rediscovered my 1st generation iPod nano in a drawer and am attempting to use it again but it will not sync with iTunes. The do not disconnect message is on the iPod but nothing is happening on the progress bar on the laptop. I have gone through the 5R's but still no luck. Does anyone have any ideas?
Thanks

Does the battery charge properly? If not, Apple has an iPod exchange program for products with defective batteries.

1st generation ipod nano question

Hey everyone,
i have a what i believe is a 1st generation ipod nano ( it's blue )(??) and i had it connected with itunes on another laptop ( windows based ). That laptop died and i recently purchased a new MacBook. So i tried to connect my ipod to the Macbook today but i can't seem to get it to work, i have purcahsed a bunch of songs through itunes that are on the MacBook and i'd like to add them into my ipod.
Is this possible? or because i used my ipod for an older computer am i not able to put the existing songs on my ipod into my MacBook and vice versa, MacBook songs onto the old ipod???
Any help you can give would be great...
Thanks!

I have an actual 1st generation ipod and am having a similar problem. I had a windows based laptop, which my nano worked on. When I bought my iMac in December '07, I reformatted my ipod to use with my mac. After restoring my ipod, I added some songs and used it for a few days before I got a message telling me that I must restore my ipod. I don't know why the message appeared, but I connected my ipod and restored it again. After that, however, my Mac no longer recognized my ipod in Disk Utility, iTunes, or Finder. I've tried using other Macs, no luck, Windows computers (which actually recognize that something is connected, but it doesn't know what), but nothing seems to work. My ipod turns on fine, I can do everything except add/remove music. It will charge if I plug it in, the entire menu system works. I've done the all the tests in Diagnostic mode and everything seems to be fine, but it still doesn't work. >.<
Any help will be greatly appreciated.

IPod nano click wheel not working

I have a 1st generation iPod nano. My click/scroll wheel is not working. I origianally thought that my iPod was frozen, but I'm almost positive now that it is the click wheel. I have restarted it several times by holding down the menu and circle button. Also, I was able to sync it using my iTunes, so I'm pretty sure it's the click wheel. Is there any way to fix this? Any help is apreciated!

Not a harddrive problem, there isn't one in the Nano, a hardware problem.
If you are the DIY type you can go to http://www.ifixit.com and there are pictures to show you how to disassemble your iPod so you can see if it is a loose connection.
If you'd rather not take it apart yourself there are 3rd party sites, such as http://www.iresq.com and http://www.ipodmods.com as well as ifixit that work on iPods. You can use Google to find more.
I am assuming your iPod is out of warranty.

Trying to install 1st generation iPod Nano on Windows 7 OS laptop.

When trying to open i Tunes installed from my original software CD, I get a message ""The files 'i Tunes Library.itl' cannot be read because it was created by a newer version of i Tunes." I have a 1st generation iPod Nano and a Windows 7 OS laptop. The newer i Tunes wouldn't work with my iPod (said it was corrupted), and when I restored the ipod, my CD-DVD quit working and I had to do a system restore to fix that. Now I am trying to get my ipod working with my PC again and get the above message. What do I need to do to get everything working together?

Don't use the original software CD, because its software is outdated.
Download the latest version of iTunes here
http://www.apple.com/itunes/
It works with all iPods, going back to the first one from 2001.

1st generation ipod 1GB replacement

I have a 1st generation Ipod Nano 1GB Iunderstnd if i return it to apple they will replace it... some people have told me the replace it with a 5th or 6th generation ipod nano is this true.and ifit are they new or refurbished ones

If yours is one of the ones that has been recalled they will replace it with a 6th Generation 8GB service replacement unit with a 90 day warranty.
http://www.apple.com/support/ipodnano_replacement/

1st generation iPod Nano replacement program not working

Similar Messages

Maybe you are looking for