2 days ago starting firefox brings up FF Support tab like I just started, how do I stop it?

Not sure but about 2 days ago when I started Firefox, my standard 2 tabs of Yahoo Mail and Facebook came up but the first tab was "Mozilla Support" like I just joined Firefox and I don't see any box anywhere to uncheck or check that says "don't show this again". Good info on it but I don't want it coming up each time I start my laptop and bring up Firefox. How do I stop that tab from loading?

Tools > Options > General > Startup > Restore to Defaults
that might help you solve the issue

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I have some days ago started updating of Firefox for Mac OS 10.6.8 under Help but it is paused and the upgrading don´t continue when i start again

I have some days ago started updating of Firefox for Mac OS 10.6.8 under Help but it is paused and the upgrading don´t continue when i start again

Hi Ryan,
I managed to find this reference specifically for restoring on Snow Leopard:
If you are using Mac OS X Snow Leopard, start your computer from the installation disc. Then use the "Restore From Time Machine Backup" utility.
Now that was copied from this more comprehensive reference:
Mac Basics: Time Machine backs up your Mac
You may also find this article helpful:
http://pondini.org/TM/14.html
Finally, I cannot see why Time Machine would leave out your playlists and ratings? Think about it. Why would Time Machine specifically copy everything BUT your playlists and ratings? Ryan, what are your options? I would have to ask you this: Are you certain that you properly did the sync? That is another/different forum altogether: Using iPhone /see subsection on Syncing.
Either way...
Best Regards,
mm
EDIT: For whatever reason I tried three times to edit out one of the redundent adjectives... either different or another which preceeds the word forum, but the advanced editor would (apparently NOT allow me to do so). I hope that it doesn't render without any adjective before the word forum.

My iphone 4 was on ios 5.0.1, then a few days ago I upgraded it to ios 6.1.4, then the apple logo won't stop flashing. Can anyone help to resolve my problem? Thanks in advance

My iphone 4 was on ios 5.0.1, then a few days ago I upgraded it to ios 6.1.4, then the apple logo won't stop flashing. Can anyone help to resolve my problem? Thanks in advance

I'm trying to restore my iphone by using the recovery mode. But it always seems to run out of time, any idea why is that? Thank you again

Every time I restart my mac air some applications like calendar and Microsoft word automatically starts, how can I stop such applications from starting when ever I restart my mac

Every time I restart my mac air some applications like calendar and Microsoft word automatically starts, how can I stop such applications from starting when ever I restart my mac?

One thing to check: when shutting down or restarting, there is a checkbox in the shutdown/restart dialog which asks whether you want currently open applications to open at startup.
charlie

Printing problem in 2 programs started 2 days ago, only firefox ,works fine with Internet Explorer?

Banking web site has a "Print - Friendly View", text on the upper right side of the page which prints out the account information in a different format if you click on the text. All other print functions work ok. The problem is not their when using Internet Explorer. The other program is at Aflacs Web site, and the problem is very similar. When I click on the text that says "Print copy of Invoice" nothing happens, just like the bank text. They both work perfect with Internet Explorer. The problem started about 2 days ago. When it works right, a window will open up and show you what it is going to print and you click on the "print" text, and it prints. Any help with this problem will be greatly appreciated.
Thank You
Joe Anderson

Do you have that problem when running in the Firefox SafeMode? 
[http://support.mozilla.com/en-US/kb/Safe+Mode] 
''Don't select anything right now, just use "Continue in SafeMode."''
When in Safe Mode... 
* The status of plug-ins is not affected.
* Custom preferences are not affected.
* All extensions are disabled.
* The default theme is used, without a persona.
* userChrome.css and userContent.css are ignored.
* The default toolbar layout is used.
* The JIT Javascript compiler is disabled.
* Hardware acceleration is disabled.
If not, see this: 
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Few days ago my Firefox work properly & perfect. After the last update I miss my history and convinient addons. Please HELP : (

Hi,
Few days ago Mozila stop work (I don't remember before or after last update) and ask me something. I answered responsibly, but the result is a hilarious and tragic, as follow:
1/ No bookmarks: They are very important for me because I prepare them from years. I often mark the important sites with "CTRL+D" and by inserting few key words.
2/ No history
3/ Under the tabs, on left side, there was 2 arrows in circle: TO Left and TO Right. With them was very comfortably to navigate. Now there is only 1 arrow: TO LEFT
4/ Under the tabs, on right side is field "Search using Firefox Add-ons". Few days ago was very useful to write some word and Mozilla automatically search for sites that meet the written words by GOOGLE. Now this feature is gone.
Are they any opportunity to restore my previous settings ?
Thank you for cooperation !
Best regards,
Rumen Ivanov

Hello,
Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.
#Use one of these methods to open the Bookmarks Library window:
#*Click the ''[[Display the Firefox button menu instead of the menu toolbar|Firefox button]]'' to open the menu and click on ''Bookmarks''.
#*Click the ''Bookmarks'' menu and click on ''Show All Bookmarks''.
# At the top of the Library window, click the "Import and Backup" menu and select Restore.
# Click the date of the bookmark backup you want to recover.
# In the new window that appears, click OK.
# Your bookmarks from the selected date should now be restored.
For more information, see the [[Restore bookmarks from backup or move them to another computer]] article. For other solutions, see the [[Recover lost or missing Bookmarks]] article.
Did this fix your problems? Please report back to us!
Thank you.

Firefox keeps crashing upon starting, how do I stop this?

My PC crashed some days ago, after rebooting firefox was no longer working. It does start up, but doesn't allow me to do anything and after a few seconds it crashes and shows the error report, often this already happens the second I try to fire up firefox. I have tried rebooting my PC several times thinking this was the issue. After the problems continued I have uninstalled firefox, making sure no traces of firefox were left anywhere for old data to be around and it spiraling into the same error, I have tried installing an older version of firefox but it still crashes upon opening. It opens 2 tabs of which 1 will probably be the congratulations you have succesfully installed firefox and the other being the home page, however I can't confirm this as they don't load. The same goes for the TOR browser which works on a FF basis. I don't know what could fix the issue and hope for some answers that will solve the issue.
Cheers and thanks in advance.

It looks like you may me having an issue from what I could intially see with an add-on or extension which is causing the crash. Restart FF in safe mode to see if this fixes the issue
'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

My Mac has suddenly stopped playing my DVDs including a DVD it played fine only 3 days ago. Does anyone have any idea what could be wrong and how I could fix it? Thank you.

My Mac has suddenly stopped playing my DVDs including a DVD it played fine only 3 days ago. I insert the DVD and wait for the player to start automatically but after 10 minutes, nothing is happening and it sounds like the disk has stopped spinning. I've now tried with four different DVDs (all store bought and so perfectly normal disks). The Mac doesn't eject the disk or anything it just doesn't seem to respond to it being there at all.
My main confusion is why this suddenly happened today when it was perfectly fine last week.
Does anyone have any idea what could be wrong and how I could fix it? Thank you.
Jinxe

Welcome to the Apple Support Communities
See "The drive accepts discs but they do not mount or are automatically ejected" > http://support.apple.com/kb/HT2801

When I navigate to a new page, an additonal page (with a notice that Firefox is blocking access to the page) pops up. How can I stop the page from poping up?

How do I stop the pop up screens from popping up? I just want the screen I ask for to open

What is the wording of the message? Could you post a screen shot showing what it looks like? This article has tips on how to do that: [[How do I create a screenshot of my problem?]]
Also, does the add-on TopArcadeHits sound familiar? You might want to try disabling it here:
orange Firefox button (or Tools menu) > Add-ons > Extensions category
Then restart Firefox (usually there is a handy link for this after disabling).

When I open mozilla the rectangle saying "move firefox to applications" and the mozilla disc logo appear. How do I stop these appearing every time I open firefo

I just updated mozilla. It's working fine but now every time I open mozilla the recatbgle saying "move firefox to Applications" as well as the mozilla disc sign appear on my desktop. The rectangle disappears when I quit FF and the disc logo can be dragged to trash but how do I stop these appearing each time I open mozilla?

hello, please make sure that firefox is properly installed: [[Install Firefox on Mac]]

I am running windows xp two days ago my firefox stopped working it refused to open. Windows sxplorer was working I tried to unistall and upgrade on both occasions the windows message says to turn off firefox either though I cannot open it it still refuses

firefox wont start
== This happened ==
Not sure how often
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; AskTB5.6)

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Flash player stop working some days ago in Firefox

windows 7 64 bits service pack 1 core I7
Firefox 27.0
Flash rev when problem detected 12.0.0.44
Flash completely removed and reinstalled idem
Flash completely removed and beta version 13.0.0.80 installed idem
Firefox removed reinstalled idem then removed with all profiles content and reinstalled idem.
Some video on youtube don't play anymore just a blank screen and a cpu consumption, if i deactivate the plugin the video play in html5.
My problem is that some sites don't display anymore vital contents.
It's working in chrome v 32.0.1700.107 m displaying 12.0.044
It's working in IE 11.0.9600.16476 displaying 13.0.0.80
I have also a plugin named shockwave for director loaded by the page http://www.adobe.com/fr/shockwave/welcome/.
A click on test adobe flash player redirect on the page http://www.adobe.com/fr/software/flash/about/ i could see the advertisement but not the animation nor the revision!
I work on a user without admin privileges, so i retry deinstall/install on an admin user...the same.
After 3 days i give up!
I also updated the graphic drivers and run tdsskiller as suggested in this forum
Thanks for your help

HOT GOOD NEWS
By reading more topics i discovered that Firefox was now available in 64 bits under the name "Waterfox", so i installed Waterfox.
Seems running faster but also fixing the flash problem.
This mess could be explained by the 64 bit architecture modules compatibility problem, i don't really know but my problem is now solved.
Waterfox comes up with the firefox bookmarks and installed shockwave and silverlight plugins automatically (previously installed in firefox, other plugins are not installed this must be due to the installation process as flash and silverlight are more than plugins.
Warning do not install adobe shockwave player, the adobe flash player installed name's is adobe shockwave player and is working.
There is a real comprehension problem with these test pages!
Welcome page
About page
The animation comes and the version is displayed
Hope this could help

My iPhone a few days ago started asking me the password whenevr I manually start the iCloud backup.

What's the problem? It happens to someone else? Thank you all for your attention.

settings - general - reset - erase all contents and settings - after it is done, you will have the option to restore from icloud - choose that. NOTE: This will bring back data from the last time you backup at the Apple store. So if you had any current data - you won't be able to get it back.

How to stop tabs re-opening after firefox crashes.........when it crashes and I have multiple tabs open, when re-starting firefox all of the tabs re-open too. How can I stop this?

Firefox crashes quite often, especially when I have multi tabs open. I usually have to use CTRL ALT DEL and end the process as Firefox stops responding.
My problem is not the crashing........it is the re-opening of the multiple tabs I had open, when normally it is one of them (not the home page) that caused the crash in the first place, so I cannot re-open firefox until I restart the pc, because every time I do it is the same story. Firefox tries to re-open all of the tabs and stops responding. I have looked in options but nowhere does it allow me to stop multiple tabs opening after a crash. If this continues, I will have to uninstall Firefox and stick to Chrome.

Set the pref browser.sessionstore.max_resumed_crashes to 0 on the about:config page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox.
*http://kb.mozillazine.org/browser.sessionstore.max_resumed_crashes
That will allow you to deselect the tab(s) that you do not want to reopen, but will allow to reopen other tabs.
See:
* http://kb.mozillazine.org/Session_Restore#Restoring_a_session_after_a_crash
* http://kb.mozillazine.org/Browser.sessionstore.max_resumed_crashes
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold (user set).
*Preferences can be reset to the default or changed via the right-click context menu.

When I open a new firefox window, all curernt minimized firefox windows maximise!! Why do they maximize, and how do I stop them maximizing.

'''bold text'''Browser:- Firefox 4.0.1
OS:- Windows XP SP3.
It happens every time I open a new window.
This very annoying, especially when i can have up to ten window active at a time. I group my windows by subject matter, and may have several tabs open in each window.

The ASK.com Toolbar can cause other windows to get maximized.
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

2 days ago starting firefox brings up FF Support tab like I just started, how do I stop it?

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