2 ipod nanos - frozen on language screen

We have 4 total ipods and 2 from 2008 (4th gen) are both stuck on the language screen. I have tried to reset both (multiple times), restoring, using different ports, updated to latest itunes, tape, etc. It seems strange that the earlier models are working perfectly fine. What can I do to get them unfrozen! I'm very frustrated!

Hello All;
Same here, but I just received iPod from Apple.com store....resets o.k. but comes right back to frozen in language screen. attempted reset several times, also restore with iPod updater...no luck. Did i get a LEMON????? Unit works o.k. in ITunes, I can save and read to it in disk mode. HHHEEELLLLLPPPPPP!!!!

Similar Messages

  • Nano frozen on language screen

    This is ruining my son's Christmas! It's all he asked for, and all he got and it won't work!!
    We installed the software and when it said to connect the ipod we did. The screen to select the language came up and it won't go away. Toggling the hold/off switch will not turn it off, nothing seems to work. And of course, I called support 4 minutes after they closed.
    Can anyone help me?
    ipod nano 4 gig   Windows XP  

    To the best of my ability I have tried. I have moved
    the hold button to the right and back to the left and
    then I pressed the center circle and the pause/stop
    button at the same time, being careful to hold it for
    a 6 - 10 count, but nothing happens.
    You need to hold menu+select, not select and play.
    With some computer setups, some iPods have been freezing when first connected. It will work fine afterwords.
    If you visually want to see what you have to do, then look here and hit play the movie...
    http://www.apple.com/support/ipod/tutorial/ipgettingstartedt16.html
    The first part of the movie should talk about the reset.
    It may take a few attempts to get it to reset. Be sure to go back to that link King Cole provided (reset) if it doesn't work for suggestions.
    Merry Christmas
    btabz

  • IPod Nano frozen on "Connected" Screen

    Hey guys,
    My mom gave me her old nano (4th gen) and it was out of bateries when I plugged it in. It turned on and I had it forget what was already on there and put all of my music on it. Once it was finished it told me I could take it out, so I did, but any buttons I was pressing weren't working. I quickly realized that the lock icon was on, but the lock toggle wasn't on lock. I playyed around with that toggle and tried the menue and home button thing, but nothing worked. I decided to plug it in to restore it and while it was restoring a notification came up that said that I had taken the nano out of the connector, but I hadn't. When I did, nothing changed and it is still lit up with the sign "Connected. Eject before disconnecting." Not sure what else I can do. It's possible that it's just old and done I guess but It would be awesome if someone had a soloution because I have an early flight tomorrow and it would be awesome to have an iPod Thanks!

    Sounds like there are a few problems, the first being that the hold switch is damaged and in need of replacement.  You can try to restore it again using another known working 30 pin connector cable as there is a possibility that the current one is faulty or damaged. If the restore does not resolve the issue, I'm afraid having the iPod serviced or replaced is your only option.
    B-rock

  • Nano 7th gen frozen on language screen after reconfiguring to windows from mac. have tried resetting but no luck.

    nano 7th gen ipod frozen on language screen after resetting to run on windows from mac. Have tried apple reset with no luck. Can access language change but DONE button does not respond! Any help would be very welcome.

    Hey bluefly101,
    If you are having an issue with your iPod nano, there are useful troubleshooting steps available on this page -
    iPod nano - Troubleshooting - Apple Support
    In particular I would suggest resetting your iPod -
    Reset your iPod - Apple Support
    And if the issue is not resolved, it may be necessary to restore the iPod -
    Restoring iPod to factory settings - Apple Support
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • IPOD Frozen on Language Screen

    After restoring my IPOD I am now stuck on the language screen. I try resetting and it still just shows the language screen. Can someone help?

    Hello All;
    Same here, but I just received iPod from Apple.com store....resets o.k. but comes right back to frozen in language screen. attempted reset several times, also restore with iPod updater...no luck. Did i get a LEMON????? Unit works o.k. in ITunes, I can save and read to it in disk mode. HHHEEELLLLLPPPPPP!!!!

  • Ipod nano 7th generation touch screen doesnt work

    Ipod nano 7th gen touch screen wont respond only 6weeks old?

    Have you reset it? Hold down the power and home buttons, wait for the Apple logo, let go of the buttons.

  • TS2771 My iPod is frozen. The screen is lit. What to do?

    My iPod is frozen. The screen is lit. What to do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Today my friend dropped my ipod nano 6g and the screen broked. Have one chance to change the screen?? Where? I'm from Brazil.

    Today my friend dropped my ipod nano 6g and the screen broked. Have one chance to change the screen?? Where? I'm from Brazil.

    Apple will not just "give" you a new one. Apple will replace the iPod for their standard out-of-warranty replacement charge:
    http://www.apple.com/support/ipod/service/faq/
    The replacement may be refurbished or new, at Apple's discretion, and there will be no way for you to tell the difference.
    Regards.

  • TS1412 any ideas about how to fix an iPod Nano with a white screen??

    any ideas about how to fix an iPod Nano with a white screen??

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod Nano 4G frozen at language screen. Tried holding down menu-click without success. Have gone through restore process, but it continues to stick at the language screen. Intel iMac 3ghz, OS X 10.6.7, iTunes 10.3.1 (55).

    I have a frozen iPod Nano 4G. After syncing it gets stuck at the language screen and cannot proceed any further.
    I have tried holding down the Menu and click buttons for >6 seconds, without luck. Have reset to factory settings and re-syncd, but it keeps getting stuck at the language screen.
    I suspect it is the latest version of iTunes causing the problem, as I just installed it a couple of days ago and this is the first sync since the update.
    24" Intel iMac 3ghz C2D, OS X 10.6.7, iTunes 10.3.1 (55).

    +Do you have access to, another Firewire enabled Mac, that you could use, to attempt a retrieval of data, using Firewire Target Disk Mode?+
    A question on this Firewire Target Disk Mode - If I could get access to another Firewire enabled Mac and connected the two together, host #2 to Target #1, with a Firewire cable (6-pin to 6-pin), and power the two up, even though #1 would not be booted up to the desktop but just have the hard drive powered up, would the hard drive of #1 be accessible to #2? If so, would I be able to perform any repairs or do anything to the drive to enable it to bootup the #1 computer? This would be similar to when I remove and hook up a 2.5" IDE-ATA PC laptop hard drive to another PC computer, usually a desktop, via a drive adapter and USB 2.0 cable, as an external drive. When I do this in a PC, it's usually one that is unable to boot up to Windows due to malware or other problems. I am able to see the files and folders on the #1 computer's hdd and then clean out any malware (virus/spyware), or add/replace any corrupt/damaged Windows files that might be keeping the #1 computer from booting up. After that, I can usually return the hdd to the #1 computer and boot up normally to finish any clean up or change any settings.
    I had considered taking the hdd out of this damaged iMac computer and attempting to hook it up with a PC, but after seeing how difficult it is to get to this hdd and not sure of what I'd do when and if I did get the two connected together, I put the idea way back as a last resort. I wasn't sure I'd even be able to see any folders or files on the Mac hdd due to the differences between OS X and WinXP. And, after reading that Macs aren't susceptible to malware, I didn't know what I would be accomplishing.

  • Ipod frozen at language screen, tried 4 R's, computer says device malfunc

    Last night I tried to put new music on my ipod, but right as it was ending, it flashed a message saying that it had failed. I checked the music on my ipod and it had indeed failed to update my music. So, I tried resetting it and that resulted in my device being frozen on the language screen. I checked here and decided to try and let the battery wear down and then connecting it to a different computer. So, I tried connecting it to my computer here at work and my computer is failing to recognize the device and saying it has malfunctioned and that I should replace it. I've tried resetting it and then reconnecting it to the computer and that has failed. I re-installed iTunes and then reconnected the ipod and that has failed. (Yes, I'm productive at work today) Do I need to send it in to be repaired? It's only a year old. It was working exquisitely prior to me trying to put new music on it.

    I have a 30GB iPod...last night it froze for the 2nd time. I am using it on my motorcycle when this happens...attached to a "2 Wheel Tunes" stereo system. Is it freezing because of the vibration of the bike? Any answers...from ANYBODY will be greatly appreciated!!

  • Help - frozen ipod (1st generation) on language screen

    Help - my ipod (which has been lovingly cared for) froze while playing music. I couldn't skip tracks or replay etc so I did the pressing the menu and select buttons (many times) it rebooted, but was still frozen, so I restored it to factory settings. It has duly restored but now it is frozen on the select language screen and I can't move from there. Any suggestions please?
    Thanks

    That's impossible, every Mac. has Disk Utility. You might have to go down to the Apple Store and ask them why you don't have Disk Utility.

  • Help!!! Ipod Nano Frozen on Apple Logo Screen after trying to reset

    my ipod nano is frozen on the apple logo screen after i tried reset it....and i think that battery was low when i tried reseting it...anyways please help...i hope if i leave it overnight the apple logo still wont be there

    when you did the reset, did you follow these procedures?
    Resetting
    if the reset didnt work, then do a restore: Restore your iPod

  • My ipod classic has frozen on language screen going to restore or reset does not help

    My Ipod classic has frozen on the language screen. Resetting ipod has no effect and going to reset of restore on I tunes also has no effect. Anyone with any ideas.

    If restoring has not helped then it is a hardware problem and you will need to get it serviced.

  • Ipod Nano frozen, and appears to be crashing my computer when I plug it in

    After owning my ipod nano for a whopping two hours, and playing a total of two songs on it, the nano froze. I attempted to select music based on album, hit play, and it froze on that position. It doesnt dim or power down after awhile or anything.
    I hooked it up to my machine and tried to start itunes, and it would not start. Later, I started itunes by itself after rebooting the machine. Plugging it in after the fact causes no change on the screen (still frozen) and itunes never acknolwedges that an ipod has been plugged in.
    I read the instructions, and know that supposedly, according to the instructions, holding down the mouse wheel for five to ten seconds, or flicking the hold switch will reset the ipod.
    Unfortunately it doesnt.
    I'm really, really regretting this purchase. Anybody know what I should do?

    To clarify it only crashed my computer once, but did seem to actually prevent itunes from starting.

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