2011 17" Macbook Pro battery won't charge

Troubleshooting for my kid. A 2011 17" macbook pro was taken in for a new logic board a year ago. When she got it home she just put it in a closet and used her newer MacAir. Now that a real fix is available she's dragged it out and hooked it up. It fails to charge. The light on the magsafe is green. It will operate on being plugged in but as soon as the cord is removed it dies. We aren't quite sure what the issue maybe because she never booted it up immediately after the logic board was installed and they did not wipe the hard drive as they told her that did. We've tried the SMC reset to no avail. I'd just like some opinions before I take it back to the Apple store for her. Thanks
17" 2011 Macbook Pro running whatever OS X was before Mavericks.

It may be a bad battery. Post this from System Information>Power:
(make certain that the charger is attached)
Ciao.

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MacBook Pro battery won't charge, no LED light but continues to function while plugged in. Help?

I have my MacBook Pro won't charge while connected to the wall charger but still acknowledges it is connected and appears to be running off of the wall itself. no LED is on either. Just began happening all of a sudden. No Warning.

Check the condition of the battery.
Click  in the menu bar.
About This Mac > More Info.. > System Report > Hardware > Power > Battery Information
Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method.
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best.

MacBook Pro battery won't charge

Hi
I just bought a new battery for my MacBook Pro (a1226). The old battery had over 900 cycles and didn't hold any charge.
Apple quoted around £100 for a new battery which is about a quarter of what the machine is worth so I decided to look on eBay for a cheaper alternative. So for £20 my battery came along and all was well and good. The new battery appeared good, it held it's charge. I could get more than an hour of unplugged action out of my machine.
It now says 'Not Charging' and when I unplug the macg safe it intantly dies.
Here is what the computer says about the battery -
Now I have followed these steps regarding restting the SMC http://support.apple.com/kb/HT3964
Plus I have reset the PRAM.
Now I realise I have probably bought a dud battery off eBay but surely there is a better alternative than spending £100 on an apple one?
Many Thanks
Tom

"You get what you pay for."
Purchase another battery, return the old one and make the time to calibrate. All new batteries for your model MBP need to be calibrated within a week of purchase and/or prior to usage. You will need to read your manual or the KB Article.
Your other option: If you have AppleCare, give them a call & let them deal w/it. If not, take your MBP to your local Apple Store or AASP. Let them properly diagnose the problem and provide you w/a repair estimate.
this involves fully charging it and disconecting the power and letting the battery run down and then plugging the charger in, letting it fully charge and keep it at that state for a few hours.
Not quite right.
=====================
Apple notebook batteries – maintenance and troubleshooting
http://support.apple.com/kb/HT1446 Apple Portables: Tips for maximizing your battery charge
http://support.apple.com/kb/HT1490 Apple Portables: Calibrating your computer's battery for best performance
Maximize the battery life

My macbook pro battery won´t charge

Just purchased my new mac, and after about three weeks, the battery stopped charging. The mac runs fine with the charger plugged in, but it´s light isn´t on and i get the message that the battery is not charging, to add to that the battery power lever never changes no matter how long the charger has been in...what could be wrong with it?

You've had the computer for only three weeks and free AppleCare is good for fifty-two weeks. Don't worry about what's wrong with it; let Apple deal with it. Call AppleCare: 800-APL-CARE (800-275-2273)

Macbook Pro Battery won't charge - help please

Hi Guys
We have two MBP - one the previous model with the removable battery. I repaced the battery a little under two years ago on this one and it doesn't get heavy use, but now it's not taking any charge at all. Here's what I get from the system info....
Battery Information:
Model Information:
Manufacturer:          SMP
Device Name:          ASMB012
Pack Lot Code:          2
PCB Lot Code:          0
Firmware Version:          110
Hardware Revision:          500
Cell Revision:          200
Charge Information:
Charge Remaining (mAh):          0
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          0
Health Information:
Cycle Count:          154
Condition:          Replace Now
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          4628
As you can see, not many cycles so I'm confused as to why it's dead. I've done the SMC reset and I know the charger works as it's charging our other MBP (with internal battery). Anybody got any smart ideas what may be wrong and wehther it's fixable without laying out £100 on a new battery.
Many thanks
Phil

Phil,
All batteries fail at some point, whether in an automobile, flashlight, computer or anything else. The ratings on longevity are statistical norms, not specific guarantees for an individual battery. Lithium-Ion batteries of the type Apple uses, particularly the SMP products, have a typical life of 1,000 cycles. An individual battery may fail earlier, or later. Factors affecting the life may include temperature exposure and charge cycle treatment, such as frequent deep discharge of the battery.
Your battery may very well have failed cells judging from the voltage and current information. That cannot be repaired any way but by replacement of the entire battery.
If a new battery does not seem to be acting right, you might want to consider having the charging circuitry tested to make sure there is not a fault with that.
At this point the only real option is to replace the battery.

2008 early macbook pro battery normal and charging but stays at 0% Won't charge.Model Information:   Serial Number:     ˇ   Manufacturer:     SMP   Device Name:     ASMB012   Pack Lot Code:     4   PCB Lot Code:     0   Firmware Version:     0dc0   Hardwa

2008 early macbook pro battery normal and charging but stays at 0% Won't charge.
I have reset the SMC and PRAM
The charge light is orange on the magsafe charge cord.
Do I need new battery or is it a hardware issue?
Model Information:
Serial Number:          ˇ
Manufacturer:          SMP
Device Name:          ASMB012
Pack Lot Code:          4
PCB Lot Code:          0
Firmware Version:          0dc0
Hardware Revision:          0
Cell Revision:          0
Charge Information:
Charge Remaining (mAh):          0
Fully Charged:          No
Charging:          Yes
Full Charge Capacity (mAh):          4008
Health Information:
Cycle Count:          125
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          8459
Message was edited by: mcj2112

Reset the SMC > http://support.apple.com/kb/HT3964
It's clear that the battery has got enough capacity to work correctly, so something happens with the MagSafe port or its charger. If you have another charger, try it, and if not, take the MacBook and the charger to an Apple Store or reseller. It's better to do this as we don't know if the problem is in the charger or in the MacBook Pro

Can I solve a 2011, 13', macbook pro battery problem

After a local area power cut, my 2011 13' Macbook Pro battery symbol in the menu bar instantly showed that there was a problem with the battery, which had previously shown a 98% charged (full), but now advised me, via a help document that appeared when I clicked on the symbol, that I would need to get my battery serviced as it is not running/charging properly. Perhaps I was remis in not dealing with the problem sooner, but this morning, some 8 months later, the normal battery symbol simply has an X on it. The battery has completely died now and my otherwise incredible Mac will only work when conected to a power source. Is there anything I can do to 'reboot' or reconfigure the battery without paying for a new battery? Many thanks in advance for any help on this.

Try an SMC reset.
Resetting the System Management Controller (SMC) - Support - Apple

My brand new mac book pro battery won't charge to 100% it only charges to 99%. What's wrong with it ad how do I fix it?

My new MacBook pro won't charge to 100% battery it will only charge to 99%. Please help!

Nothing is wrong, that is normal. If you let it drop below 93%, it will recharge back to 100%. It is a feature to prolong the life of the battery.

Mid 2010 Macbook Pro battery will not charge after plugging in firewire cable shut down computer

I have a mid 2010 15" Macbook pro with Lion installed.
I was running off battery, and I went to plug in a firewire cable, not plugged into anything, and when I inserted it, the computer shut off.
The computer would not turn on again without being plugged into the AC adaptor. The magsafe charger shows green, but the computer says not charging. The battery is showing 57%, but the indicator lights will only light up when AC charger is connected..
I have let it sit off, and plugged in for a couple hours, and nothing chages, and let it sit overnight not plugged in, but nothing.
I have read other forums about the same issue,, it seems like its a common issue, and some have said what it could be, but no one said what it IS.
I have tried resetting the SMC and PRAM, but to no avail.
When i plug in the AC adaptor, the computer immediately turns on (which I find kond of funny), and I am able to turn it off normally, and it will stay off, and I can also turn it on if the charger has been connected from pervious.
Below is my power information.:
Battery Information:
Model Information:
Serial Number:          W0013PVDXBX0A
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          201
Hardware Revision:          000a
Cell Revision:          157
Charge Information:
Charge Remaining (mAh):          3406
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          5956
Health Information:
Cycle Count:          395
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          11638
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          0
Disk Sleep Timer (Minutes):          0
Display Sleep Timer (Minutes):          5
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
RestartAfterKernelPanic:          157680000
Battery Power:
System Sleep Timer (Minutes):          0
Disk Sleep Timer (Minutes):          0
Display Sleep Timer (Minutes):          3
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
RestartAfterKernelPanic:          157680000
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          85
Revision:          0x0000
Family:          0x00ba
Serial Number:          0x00b9468c
Charging:          No
Any help would be greatly appreciated. Thanks everyone.

I have a mid 2010 15" Macbook pro with Lion installed.
I was running off battery, and I went to plug in a firewire cable, not plugged into anything, and when I inserted it, the computer shut off.
The computer would not turn on again without being plugged into the AC adaptor. The magsafe charger shows green, but the computer says not charging. The battery is showing 57%, but the indicator lights will only light up when AC charger is connected..
I have let it sit off, and plugged in for a couple hours, and nothing chages, and let it sit overnight not plugged in, but nothing.
I have read other forums about the same issue,, it seems like its a common issue, and some have said what it could be, but no one said what it IS.
I have tried resetting the SMC and PRAM, but to no avail.
When i plug in the AC adaptor, the computer immediately turns on (which I find kond of funny), and I am able to turn it off normally, and it will stay off, and I can also turn it on if the charger has been connected from pervious.
Below is my power information.:
Battery Information:
Model Information:
Serial Number:          W0013PVDXBX0A
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          201
Hardware Revision:          000a
Cell Revision:          157
Charge Information:
Charge Remaining (mAh):          3406
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          5956
Health Information:
Cycle Count:          395
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          11638
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          0
Disk Sleep Timer (Minutes):          0
Display Sleep Timer (Minutes):          5
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
RestartAfterKernelPanic:          157680000
Battery Power:
System Sleep Timer (Minutes):          0
Disk Sleep Timer (Minutes):          0
Display Sleep Timer (Minutes):          3
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
RestartAfterKernelPanic:          157680000
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          85
Revision:          0x0000
Family:          0x00ba
Serial Number:          0x00b9468c
Charging:          No
Any help would be greatly appreciated. Thanks everyone.

Macbook Pro battery is not charging but the battery meter is full

Hi guys!
I have a 19 months macbook pro. I've tried using 2 different AC adapter but my mac's battery is still at 0% and the status says "Battery is not charging". I think my battery is dead but the LED battery indicator on my battery shows 5 lights, means its at full power.
I've tried to disconnect the AC cable and remove the battery, then press the power button for 10 sec but nothing change when i start my mac again...i also tried to reset my PRAM ( i think ) by holding a cmdopt+PR while rebooting but it didn't help to solve the problem too. I also have the battery update 1.2 installed on my mac and the results is still the same.
This is my battery info from system profiler. I hope someone can tell me what to do before I visit the Apple store.
Battery Information:
Model Information:
Serial Number: SMP-ASMB014-3658-b12
Manufacturer: SMP
Device name: ASMB014
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0202
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 0
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 298
Condition: Check battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12528
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: No

Hello,
I am having some strange battery behavior. I bought a FastMac TruePower Battery that is supposed to have extended capacity. Now when the battery dies, i plug in my MagSafe to charge it and it immediately says 'not charging', but then begins to charge. It either continues to charge and gets stuck at 80% or so and reads "calculating" in the menu bar, or just jumps between 'charging' and 'not charging'. The symptoms are very strange, and FastMac already sent this battery back saying it passes all of their tests. I do not want to send it back again because they charged me to send it back to myself even though it still does not work as advertised. I have my original Macbook Pro Apple battery which still charges fine, so i assume it is a problem with the battery based on a simple process of elimination.
Battery Information:
Model Information:
Serial Number: BIT-ASMB012-***-* <Edited by Moderator>
Manufacturer: BIT
Device name: ASMB012
Pack Lot Code: 012d
PCB Lot Code: 050d
Firmware Version: 647e
Hardware Revision: 2700
Cell Revision: 0000
Charge Information:
Charge remaining (mAh): 2116
Fully charged: No
Charging: No
Full charge capacity (mAh): 5029
Health Information:
Cycle count: 24
Condition: Good
Battery Installed: Yes
Amperage (mA): 2628
Voltage (mV): 11962

SMC Reset and Macbook Pro Battery still not charging

Hi, I bought a new Macbook Pro the Christmas before last (2 years ago) and unfortunately didn't remember to buy the AppleCare. (Didn't have the money to purchase it as I was buying the computer) Anyway, today my charger decided to stop recharging the battery. The battery icon says the battery is charging but the LED light on the charger is not on at all and when I click on the battery status it says "Battery is Not Charging." I've already tried the usual troubleshooting and Resetting the SMC but it didn't work. I also checked the status on the battery and my computer said it was Normal. What else can I do? I really need this laptop for college and the battery has to be usable.

If available, try a different charger.
What does System Report>Power say under AC CHARGER INFORMATION?
Ciao.

Macbook pro battery reports not charging replace now

Hi,
My MacBook Pro reports that it is not charging and the status is "replace now". This is an early 2008 model so is it simply the fact that the battery is due for replacement or could there be another explanation :
I have not used the Mac Book for a few months and battery lasted 3-4 hours on last use.
The battery has only had 30 power cycles, I thought that average should be about 300 ?
Did Apple recall/replace known issues with batteries in this model/date, even so it probably isn't valid now ?
Thanks
Jake

There have not any battery recalls that I am aware of. I suggest you go to the Apple store and have the MBP examined. Your cycle count is very low but the battery is not new, coupled with the fact the MBP warning message is there for a purpose.
Ciao.

MacBook Pro battery does not charge

My macbook pro is dead after the battery went flat. Now the battery will not charge, the LED on the power cord remains green, and I am unable to turn on the computer. Any suggestions on how to correct this problem?

When the battery is really dead there are three possibilities:
- Reset the SMC and hope the problem went
- Bring it to an Apple Service Provider, if it's covered under warranty
- Buy a new battery
All if it is the battery, and not something else with the power adapter or the MacBook Pro itself.

Macbook Pro battery is not charging.

Hi,
I recently purchased a replacement battery for my aging (2006) Macbook Pro.
The battery did just fine, but only for 5 cycles. Now, it permanently shows a status of "not charging".
I had started to think that maybe my power block had developed a fault, but eliminated that by going to a local re-seller who kindly let me plug it in using one of their blocks. I got the same status.
Can anybody tell me anything from evaluating my status data, or better still, suggest a fix before I go about returning the battery? I am particularly foxed by the fact that this appears to show the battery condition as 'Normal'.
Here is the data when I look into the 'Power' section of 'About this Mac':
Battery Information:
Model Information:
Serial Number:
Manufacturer:          Sony
Device name:          ASMB012
Pack Lot Code:          9a41
PCB Lot Code:          2f30
Firmware Version:          ff14
Hardware Revision:          0011
Cell Revision:          00c8
Charge Information:
Charge remaining (mAh):          2530
Fully charged:          No
Charging:          No
Full charge capacity (mAh):          5142
Health Information:
Cycle count:          5
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          11039
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          60
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          25
Automatic Restart On Power Loss:          No
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Wake On LAN:          No
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
Battery Power:
System Sleep Timer (Minutes):          60
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          15
Wake On AC Change:          No
Wake On Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          85
Revision:          0x0000
Family:          0x00ba
Serial Number:          0x0022d195
Charging:          No
Thanks!

Bad power adaptor.

Since I installed 10.9.3 my macbook pro battery will not charge?

Hi,
New to posting on here. I installed 10.9.3 2 days ago and since then I have had an X over my battery icon. Having checked hardware it doesn't even recognise that a battery is there. Only works now with power lead plugged in. The Macbook Pro is about 18 months old. Would really appreciate any help!

gartonashmol,
have you tried resetting your MacBook Pro’s System Management Controller?

2011 17" Macbook Pro battery won't charge

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