2013 OWA - Open Another Mailbox, :-( something went wrong, Error 500

Our client is experiencing an issue where they are not able to open another mailbox even if the user has full access to the account under mailbox delegation.  The user would click on the 'Open Another Mailbox" and they receive the following error
something went wrong
The URL shows the following:
https://domain.com/owa/auth/errorfe.aspx?httpCode=500
The problem I have is similar to the following post but my client is also behind a UAG 2010 server, and I cannot change to forms based authentication.
http://social.technet.microsoft.com/Forums/exchange/en-US/9345d396-b5a6-4d26-a498-7d1539f85d13/exchange-2013-owa-http-500-error-when-opening-another-mailbox?forum=exchangesvrclients
The error within the IIS OWA logs shows as follows.
2014-02-04 17:48:04 10.100.2.10 GET /owa/auth/errorfe.aspx httpCode=500&cafeReqId=f9be7757-b123-4ce1-a585-b9c4ef45cd4b; 443 - 10.100.2.42 Mozilla/5.0+(compatible;+MSIE+10.0;+Windows+NT+6.2;+WOW64;+Trident/6.0)
https://domain.com/owa/[email protected]/?offline=disabled 200 0 0 0
I'm running out of ideas on what could be the issue and but our users will need to manage other mailboxes pretty soon.
Edit:  I should also add that the permissions are correct as the user can connect to the target mailbox via Outlook 2013.

Hi Bryan
 It should be happening for most of the mailboxes since we ran into similar kind of problem recently
There could be 2 reasons for not happening
IIS Settings not configured properly
Permission issues
Check SSL Settings on DWS and ensure Ignore Client Certificates is selected 
Also remove SSL from DWS for HTTP to HTTPS Redirect
Check the permission under ADUC
Check if  Exchange Server Object is member of  tab of Domain Admins if so remove them. Also remove Exchange Organization Administrators and Exchange Servers group from Organization Management if they are added
Please mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you.
Regards,
Sathish

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    Books:
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    http://www.microsoft.com/en-us/download/details.aspx?id=44022
    This update resolves the issues that are described in the following Microsoft Knowledge Base (KB) articles:
    2961715 
    "Something went wrong" error in Outlook Web App may show an incorrect date
    Regards,
    Ben

  • MS Word 2013 unable to start. "Sorry, something went wrong and word was unable to start. (6)

    I am trying to open MS Word 2013. I have purchased the MS Office online and pay a subscription. When opening MS Word, it comes up with the error message "Sorry, something went wrong and word was unable to start. (6)" This appears to be happening
    with all MS office applications. Can someone please help? 

    I faced this same problem and reinstalled office several times but no luck, then followed below steps and got my issue resolved:
    Solution is that you run word in "Administrative" mode:
    To run the Word program in administrator mode, try the step below:
    · go to Computer, Programs files/Program files X (86).
    · Look for Microsoft Office ->Office 15.
    · Look for Winword.exe
    · Right click on it and click
    Properties
    · Click on the Compatibility tab
    and check the box forRun as admin.
    · Clickok.
    Ref: http://answers.microsoft.com/en-us/office/forum/office_2013_release-word/unable-to-open-word-sorry-something-went-wrong-and/aa080850-1fe3-46b5-8338-905633e8f9a0

  • SP 2013 Running Workflow giving Error - Sorry Something went wrong

    Hi,
    We have publish workflow running on a document and we need to cancel/ terminate it.
    On the workflow Page we can see under the "Running Workflows" , the workflow is running. But when we click on that it gives the Something went wrong error message. As we are not able to goto the workflow status page on UI, we dont get option to
    End the workflow. 
    To Cancel the workflow we tried following things -
    1. Powershell command to get the workflow object and cancel it. But using the powershell command- $listItems.Workflows does not give the instance of this stuck workflow. If we start new workflow on that item , it will get added to the count but this stuck
    workflow does not come under its count. So we are not able to get its instance using powershell and cancel it.
    2. Using client side programming we tried directly passing the workflow instance name and terminate it but it gives the exception that "given key was not present in the dictionary"
    string workflowGuid = "91ee281b-3938-45a5-9bb2-8bd128bfa90c";
    var workflowServicesManager = new WorkflowServicesManager(clientContext, clientContext.Web);
    var workflowInstanceService = workflowServicesManager.GetWorkflowInstanceService();
    WorkflowInstance instance = workflowInstanceService.GetInstance(new Guid(workflowGuid));
    workflowInstanceService.SuspendWorkflow(instance);
    Please let us know how to get rid of this stuck workflows.
    prashant

    Hi Prashant,
    According to your description, my understanding is that you want to cancel the stuck workflows in SharePoint 2013.
    If the workflow is designed in SharePoint, I recommend to go to the Workflow Settings of the document library, click Remove, Block, or Restore a Workflow to remove the workflow with the stuck instances and then republish the workflow from Designer to SharePoint.
    Or you can use the code in the link below to cancel all the workflow instances to see if the issue still occurs:
    http://www.codeproject.com/Articles/679628/Easiest-Way-of-Cancelling-All-S
    Best regards.
    Thanks
    Victoria Xia
    TechNet Community Support

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