2014 Photosmart b210 networked printer can't scan

You might want to switch this over to a different forum .... doesn't have anything to do with laptop or notebook. .. sorry.
I have a Photosmart Plus All in One Printer Scanner. The printer is wired to my computer using USB and OS is Windows 7. Recently, my husband got a new computer with Windows 8.1 on it. I've managed to get the printer networked with his computer to print, but it doesn't scan. Windows Fax and Scanner doesn't work. The Scan app in HP programs doesn't work either. Just doesn't find a scanner.
I've tried sticking a shortcut of hpscan.exe on his desktop,but that didn't work either. I've tried all the HP help programs and they can't find a scanning device either.
It would just be nice to be able to scan something from his computer.
I tried to connect the printer through wifi, but it never found the printer or the printer never found his wifi connection. Found everyone elses in the neighborhood, but not his. So I turned it off.
It's networked with wired through our D-Link routher.
Has there ever been a working fix for all in one printers AND scanners?

Hi ElWel,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Photosmart Plus e-All-in-One Printer - B210a not scanning to Windows 8.1 computer. I would try to first install the drivers and software. Here is a link to the software.
If that does not resolve the scanning try the HP Print and Scan Doctor.
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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2014 Photosmart b210 networked printer can't scan

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