23.976 video problems

Using Encore 2. I have some TV episodes (AVI) that are 23.976 pps and fps. Last time I imported them and 4 episodes took 12 hours, but all was okay. I figured this time I would process using AVISynth with a pulldown, and it produced the .m2v with 23.976 pps and 29.970 fps, which I hoped was correct. I imported those files, and Encore STILL wants to transcode. Did I use wrong settings with AVISynth (in which case I will look there) or is it something in Encore that would have me need to transcode it anyway??
Hopes this makes sense
Thanks,
Glenn

I am at work right now, so I don't have all my info, but from memory I am using pretty much default settings as provided by Henc. Best quality, default GOP, MPEG2 matrix. I use software to determine max rate to fit the items on the disc. The only thing I changed from the 29.970 settings was adding the pulldown, which turns out you can leave on and it only uses it when fps is 23.976. Did I leave out anything important??
thanks,
Glenn

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Mini DVI to VGA Adapter Video Problem

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I don't have much to suggest, except to ask if you can try with a different mini-DVI to VGA adapter. (i.e. do you have more than one on hand to make sure yours isn't just defective?) Make sure it is firmly seated into the iMac.
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T400 - Video problems and a long wait for repair...

Hi,
I'd just like to state my experience with Lenovo Customer Support for a video problem with my T400. Bottom line, as of today, it's been around 27 business days that it's been with Lenovo, and 41 days total since it's failed on me, and nobody, including Lenovo Customer Support, seems to know what its status is exactly, except that they're waiting on a part which has no ETA.
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At this point, I've been told to send an email explaining my situation, and I've also been told to talk to Scott the next time I call CS on Monday after 3pm Eastern. I have to stress that the Lenovo Customer Support Reps I've talked to have all been very sympathetic and have been courteous, helpful, and professional - something I appreciate from having worked in Customer Support myself. But the bottom line remains: my computer's not back to me.
So, my questions to the community here: is my experience here typical? Is there any hope of my seeing my computer back, or even at least just the hard drive? I've used Lenovo computers for work for the past 7 years, and it was my good work experiences that led me to buying a Lenovo for home use. However, it's been a while since I've been without my T400, and I was hoping to get my taxes done on the computer too, since they're due at the end of March. I'll reserve judgement on Lenovo until I get my computer back, but at this point, all I can say is... I'm disappointed.
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Moderator edit: Removed support contact private information, per the Community Rules.

Hi all,
So, an update with some good news: my computer is finally back!
After a total of over 40 business days (just over 2 months) I finally have my T400 back at home, working again!
According to the spec sheets, the repair depot had to replace: the systemboard/planar, display/LCD panel, LCD cable, PC card, bluetooth, and the inverter. BIOS/Embedded controller was also updated, along with the regular diagnostics to ensure everything was working properly.
I give Lenovo credit though: they got the final parts to repair the computer on Monday, April 5th, and shipped my computer back to me for the next day (today, April 6th). That's fast service, once repaired!
However, my case spans over 4 screens of updates and repair depot orders of parts.
Also, it took me over 10 calls to Lenovo's Customer Service, plus an escalation to a higher-level manager after 1 month had passed, to get progress updates and ETAs for repair.
Lenovo called me only once to give me an update, and that was the manager whom my issue was escalated to: all the other times, I called Lenovo for an update.
The story doesn't end here, however:
In talking to Customer Support, they told me that Sales might be able to sell me an extended warranty at a discount, given the issues I had. And indeed, after talking to Sales, they offered me a 1 year warranty extension at a price of just over $100 CDN, plus tax. This is a sale price, compared to the regular retail of $129. Unfortunately, they can't sell me just one month.
At this point, I refused their offer, and again escalated to a manager to request an extension of exactly 1 month on my existing warranty. I figure 1 month delay in repairs, that's plausible - crap happens, and while most repairs take 5-10 business days, I can understand it can sometimes go higher. Two months though.... My request for a warranty extension is being considered by the manager it was escalated to.
So, one last question for you folks reading this: am I being unreasonable, talking to Lenovo support one more time to request a 1 month extension of my warranty, given the length of time it's taken for repairs? I'll post the response Lenovo will give me tomorrow, as they've said they'll do.
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Thanks for sticking with me through the drama!

Premiere Pro CS6 importing/ audio and video problems

I recently recorded gameplay from my xbox, when i open this recording using windows media player it states that the video is 3 hours 30 minutes long, which is correct, when i then import this into premiere pro, premiere pro changes it to be 5 hours and 44 minutes long, when i then play this back it plays in slow motion and audio and video start to desync, i thought it may just be the source editor playing up so i made a clip and put it into the timeline and it still had the same outcome. The speed/duration are still on 100% so im not sure what to do, anyone have any idea as to what this is, or why it is happening?

What are the attributes of your PVR video...
specifically, is it variable frame rate?
Media file evaluation utilities:
GSpot
http://www.headbands.com/gspot/
MediaInfo
http://mediainfo.sourceforge.net/en
If it is VFR, Premiere no-likey.
Variable frame rate video problems:
http://forums.adobe.com/message/4897424#4897424
http://forums.adobe.com/message/4071506#4071506

Why does a Safe Boot fix my video problem?

After visiting my local Genius Bar twice (and getting two different answers), I erased and reinstalled Snow Leopard 10.6 on my late-2006 "white plastic" iMac.
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Specs:
Model Name: iMac
Model Identifier: iMac6,1
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Hi, Mike,
Thanks for the quick reply.
I read the linked post about QE, but I don't see how it could help me troubleshoot my problem. Could you clarify: is QE a piece of "software" (that is, a file -- like an extension)?
If QE IS a piece of software that is disabled in a Safe Boot, I should be able to move it to my Desktop and restart. If my video problem is eliminated, the QE software is the problem, right?
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So, I'm proceeding as if the problem is caused by a file being loaded into memory and I'm trying to disable the items that don't load in Safe Boot Mode one-at-a-time. I just need a specific list of what those items are (and their locations on my hard drive).
In OS/9, I used Conflict Catcher to do this automatically, but I haven't found an OSX app to do the same. So I'm trying to do it manually.
Please excuse my layman's terms. Any help is appreciated.

Weird video problems with Mobility Radeon HD 4200

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I think this has to do with the new video drivers but I'd like to know how I can fix the problem.
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Last edited by sansar (2011-04-23 19:50:21)

I just noticed that the video card crashes after i come back from sleep mode.
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ITunes / Quicktime Video Problems With Windows VISTA

I took up Windows Vista as soon as it was available and initially had no problems with iTunes. Then later, video clips (those purchased from iTunes and those I had converted myself) started stuttering / freezing and eventually crashing iTunes and finally I lost audio as well.
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Removed the thumb drive, restarted iTunes and had flawless video playback again. Have tried this over and over with the same result.
So my question is, has anyone else had video playback problems with iTunes / Vista and found similar problems. Trying to tie down whether this is a compatability problem with 'Ready Boost' or the thumb drive used. I have also tried a Sandisk Titanium 2GB with the same result.
I am not sure exactly how 'Ready Boost' works, I thought it added memory that was used to cache page files to the thumb drive instead of to the HDD making a faster seek /access time? Which should make things faster. Another article I read today was talking about 'Ready Boost' being an affordable extension to RAM, in this case I could understand the problem as I would think the access to a USB 2.0 thumbdrive would be slower than that to RAM.
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PC Pentium 4 Other OS Windows Vista Home Premium

I have the same stuttering video issues with iTunes and Vista. While I have used a thumb drive to transfer files (not Sony) I have not yet messed with Ready boost. I have seen several others complain about the video problem, perhaps they will chime in as well. Unfortunately, your solution doesn't work for me. I pretty much ignore iTunes, waiting for the next version (only god knows when it will be released).
I do have an external firewire drive connected, I'll disconnect later today and see if that has any affect.

Power Mac G4 having video problems -green dots and pixelated lines

Yesterday my Power Mac G4 running OS X (10.5.1) started having unusual video problems. I started to notice green dots on the screen where the mouse pointer had been or where application windows had recently been. The severity of the video symptoms seem to vary - from a cluster of green pixels to slight amount of fuzz in text.
I'm thinking that this is a symptom of a problem with the video card starting to fail but I haven't ruled out the Apple Studio Display either. While the Mac was still under Apple Care support, I did have the video card replaced a few years ago due to symptoms that were much more severe than this.
Should I get a new video card? Could it be the display at fault? How expensive would it be to take it in to the local Apple store for diagnosis/repair?
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Chipset Model: ATY,R300
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Installed a new video card (ATI Radeon 9600) along with the "Apple DVI to ADC Display Adapter" - seems to be fixed now! Thanks for the advice!
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Also, when using a progam like Skype video, the video goes insane frequently, with Skype windows freezing, video freezing, Skype window cutting in half, and eventually the computer crashing.
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I would take some screen shots of the anomalies and take the MBP to an Apple store genius bar. I you cannot reproduce the display problems, the screen shots will at least give them a start point for an analysis.
Ciao.

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To map the drive on your computer click on Start - RUN - type "\\192.168.1.1" and click ok... When prompted for Username and Password type "admin" and click ok... Now you will be able to see the folder which you have shared on your router, right click on it and select "Map network drive" and click on finish.
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Diagnosing video problem

Hi all,
I've got a PowerMac G5 2.0 GHz from May, 2004. It has the original ATI Radeon 9800 Pro graphics card. I recently had to replace the logic board (with a working used one). That worked fine for months, but now I'm getting video problems. I'll get flashing vertical stripes of short horizontal bars. Sometimes it seems that if I jiggle the display connector at the computer, the screen settles down for a while, but it is not completely certain that this is cause and effect. I hooked up a TV to the DVI port (using Apple's DVI-Video adaptor) and got the same issues, so it's not the display or the cable. I'm hoping that it's a graphics card problem, and not the "new" logic board. Is there a troubleshooting procedure, short of buying and trying a new graphics card, that would let me narrow down the problem?
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What you describe sounds like a failing graphics card. My particular troubleshooting process is to swap in another one to see if it works. It's handy to have a few extra parts. Short of that, you might try downloading ATIccelerator and using it to downclock the card. Downclock both the GPU and memory by 5 to 10%. If it helps, that would give a more clear indication.
http://thomas.perrier.name/
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Before anything, I might try reseating the card and not just wiggling it from the outside. Take it out, blow out the dust with some compressed air, and verify that the fan moves freely. Clean the contacts on the card with a pencil eraser. Also verify that the fan is actually working when you put it back in.
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Are the driver installed, or installed properly?

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Hi,
I have this intermittent video problem on the Adobe Connect pro server. The video connent sometime display blank even though it showed playing in the status bar and I can hear the audio part of it. Do someone have similar problem as mine?
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Apple aware of video problem in the new Intel iMacs

Macworld Daily News
Thursday - February 09, 2006
Apple investigates Intel iMac Front Row problems
By Macworld staff
Apple has confirmed it is aware of, and investigating, reports of video problems in the new Intel iMacs.
Recent reports claimed that some users had experienced random horizontal lines and other video playback problems when playing video in Front Row.
"Apple is aware of this issue and is looking into it," the company said in an email to a web-based pressure group that has been gathering information on the problem. "If a customer has any technical issues, they should contact AppleCare."
The problem is allegedly software-based.

"Sure, I'd be more understanding had it been an issue that required a very special set of conditions to trigger"
Apparently it does as this issue is not affecting all users.
"As I was told, affected owners would not be proactively notified"
Where you you prefer them to use their limited resources, trying to figure out who MAY be affected and sending them some sort of detailed action plan, or spending the resources determining the cause of the issue and developing a solution that can be distributed to the ones who need it not only now, but those that may discover the issue next week?
I can understand that you are frustrated, and don't blame you for feeling that way, but this is an all new piece of technology and bugs are going to come up that were missed in testing. No company can afford to test at a 100% level. To do so would drive the costs so high as to make it impossible to sell the product, especially to the market the iMac is aimed at. Apple has a pretty darned good track record of resolving issues quickly when they appear. Until they do you only have a few choices. Use the workaround until the solution appears, waste time complaining about it, or sell the iMac and purchase a different product. That's really about all you can do!
It was good of you to spend your valuable time, and yes it is valuable, trying to help the engineers or service reps solve the issue. That they spent that much time with you should show their commitment to solving this issue.
Be patient, give them a chance, they have not had long to try and figure this out.

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Is Apple aware the these Intel iMacs are a POS? I use it for 3D design and I can't work more than 10 minutes before my screen starts going wacko. I've used Macs since 1985 and this is the first POS Mac i've owned. I don't want to have to get another computer, I can't afford it.
Any others out there with the same problem? Any solutions?
Thanks

I like AppleCare, as you get three years of that unlimited phone support. I know many consider it just another extended warranty, but note it can be legitimately purchased at a discount.
Amazon, retail computer stores, also a number of sellers abound online and on eBay, and a price mentioned by someone else on here two years ago that hasn't changed since then - check out L. A. Computer Company, online - you might be surprised!
(I have no affiliation with them.)

23.976 video problems

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