2nd Hand iMac wont boot. Tried "repairing drive" in recoveryHD disk utility but doesn't fully pass through. HELP! :(

I have just purchased a second hand mac from Gumtree as Im eager to get into the beauty that is OS X.
But when I try and boot it will just stay at the apple logo with the spinning bar.
I booted into the recoveryHD with COMMAND+R and launched disk utility, I then proceeded to click "repair disk" on Macintosh HD.
It hangs for a while but then says "The volume Macintosh HD could not be verified completely" and then says ERROR:Disk utility cant repair this disk, backup as many of your files as possible, reformat the disk and restore your backed-up files.
I then tried to "re-install OS X Mavericks" but I need an apple ID with Mavericks purchased (please note I am on a windows machine and cant do this).
I've tried calling 133 622 but apparently their phones aren't on from 9am-9pm as stated (It's currently 7:30pm).
This is turning me off Macs as this sort of stuff should not just "happen" and due to apples "no windows support" views I cant actually do anything.

Mavericks is a free OS yes? If theres a way I can get it as a purchase on my Apple ID I can download and restore. I was just wondering whether there was a way to restore from the recoveryHD
And as for the no windows support, their OS X utilities image for USB is only available as a .dmg so I cant use that tool to recover from the recovery partition

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