3 letters + left shift key not working - 2 of them + right shift key working

Hi all,
as in subject, I have just bought a laptop g50-45, italian keyboard.
I encountered this problem:
"LEFT shift key" + "e" or "d" or "c" combinations do not work. Nothing happens.
"RIGHT shift key" + "e" or "d" work properly
"RIGHT shift key" + "c" do not work. Nothing happens
CAPS key + "e" or "d" or "c" work properly.
I noticed this issue before making any updates of  windows 8.1
I tried making an update of the bios and later updating windows but the problem is still there.
I check with an external keyboard and everything work correctly
I don't think it could be a mechanical problem because "e", "d" and "c" keys alone work properly, so it seems more a software side problem.
Thank you for your help.

thanks, i thought there some quick procedure to do before heading to apple store. i was just wondering, it was working for a while, and then suddenly like that. i have macbook 10.6.8 software. intel core 2 duo. less than a year old, if i'm not mistaken.

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