3 months subscription vochure & next payment date

I purchased Three-Month Subscription for Unlimited World Calling to Landlines and Mobiles Vochure and I redeem it, it works. But when i check my subscription at https://secure.skype.com/account/call-phones/settings?package=na-region-landline-us_world-unlimited.
It show following details: Well, You all know, I purchased for 3 months... WHY THE HACK is happend for next payment on May 10, 2012. it should be Augest 10, 2012 though... C'mon Skype, please don't rip off from loyal and long term customers! please can you please fix it.
Last payment
xxxxxxxxx
April 19, 2012
$41.97
Next payment
May 10, 2012
$13.99

Hi,
I can definitely understand why you are concerned and I checked your account. Subscription expiration date is 13th of August, thus it seems incorrect date is shown for the next payment.
I can assure you that Skype has no intention to rip you off, but it seems there is system glitch where incorrect info is shown on your account page.
In order to get this resolved please contact customer service as guided here:
http://community.skype.com/t5/Payments-and-Billing/Contacting-customer-service/td-p/631621
They will collect all the necessary data from you(for example screenshot) and file it as a bug report to development team.
Let me know if you have any trouble contacting customer service.
Andre
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If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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kamullick wrote:
Suppose I buy a Monthly subscription for three months of 120 minutes each and run out of minutes in the middle of the first month. If I want to buy an extra monthly subscription in the middle of the first month what should I do?
Hello and welcome to the Skype Community!
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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
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sandblaster wrote:
Birdblood wrote:
Every instance I find regarding this matter on the website it says it's in advance. But when I called about my bill, the lady on the phone said my bill that's due is from the previous month. So which is it? If it's billed in advance I just paid a bill that I should not have needed to pay as my account was cancelled over a week before that month's billing cycle even started.
If I already paid this amount and should not have had to, what should I do?
Edit:
To clarify, the due date for my bill (which I assumed was in advance) was on June 26 but I cancelled my account on June 16. If it's in advance I paid a bill for service from June 26 - July 26 for an account that was cancelled over a week before that cycle started; basically paying for nothing.
It is billed in arrears but not by a complete month. For example, my billing cycle runs form the 24th to the 23d. So my currently bill cycle of June 24 - July 23 was billed on June 29th and the due date for that bill is July 14th. So when I pay in a few days, I am paying for the current service month, not the next service month. The same should be true for you. Your last bill was for May 26 - June 26, not for June 26 - July 26. Anyway, just look at the bill details. It will show you the dates for what it is covering.
To clarify: it is billed in advance by a full month.
You were billed on June 24 (even though you probably couldn't see your bill). The bill is for service from June 24 through July 23, which is a full month. Your payment date/due date are unrelated to how you are billed.

3 months subscription vochure & next payment date

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