30 GIG Video iPod, Video Options not available - Please help!

Hi.
I have a 30 GIG iPod Video 5th gen, with the latest iPod updater software installer on it.
But when I look at the iPod preferences, when it's plugged in via USB, all Video options (manual vs automatic etc) are all greyed out and not available for selection.
And I can't drag any videos onto the iPod (even with the right video format!).
It's like the iPod itself doesn't recognised that it is an Video one, like it has a complex and can only deal with music and photos.
Can anyone help or offer advice?
Anyone had a similar problem?
Any help would be greatly appreciated.

Thanks for your help guys.
Even with the iPod set to manual, I couldn't drag iPod format videos directly onto it.
Did a factory restart, and it has fixed the problem.
And just a note; the options in the video tab will always be greyed out, when the iPod is set to manually update songs.
cheers!
bc

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