-3403D error when attempting Apple Hardware Test

Hi everyone,
I want to perform an Apple Hardware Test. I restarted, pressed option+D, and a globe appeared. After a minute, however, the following text appeared:
Apple.com/support
-3403D

Your Macbook Pro came with OS X 10.6.x and to run Apple Hardware Test you can use bundled with your Macbook Pro Application Disc:
Using Apple Hardware Test - Apple Support
Your Macbook Pro probably was upgraded to use OS X Internet Recovery as some of the Mac which came with 10.6.x did have that option. It seems like, some of the models might have problem to access Internet AHT:
Computers that can be upgraded to use OS X Internet Recovery - Apple Support
About the "Apple Hardware Test does not support this machine" message - Apple Support
Not sure what error -340D means but if you haven't tried yet, i would suggest to turn OFF your router and after 2-3 mins turn ON again. Try with different network as very often issues with starting Mac in Internet Recovery are caused by network settings. This could be the same issue...

Similar Messages

  • Error Codes after Apple Hardware Test...

    After someone here told me I've been experiencing kernel panics, I did some digging on the x lab site and re-ran the Apple hardware test in loop mode. after 17 runs, it returned the error:
    4MOT/2/40000005:Right Side
    I can't seem to find a list of error codes anywhere. My MBP has two 1GB RAM chips, both were pre-installed when I got the machine from Apple. I haven't tried switching them to see if the same error is returned on testing or with ONLY one or the other installed to see if this is truly a RAM issue. I thought I'd post to the forum for ideas first...

    I'm afraid I have no idea. If you have AppleCare, I would ask them about the error code. You do have a different error code (/2/ not /1/ and different number after the second slash) than the link, so perhaps it is not a fan motor that is your problem, though I'm hard-pressed to think of what other motors the MBP has (I don't think the hard drive is on the right side, for one.) Alternatively I can imagine, since you said it took you 17 tests to get the result, that this is an intermitent problem--for all I know, just a slightly loose/poorly soldered wire--and so istat hasn't detected the problem yet.
    I think AppleCare or a Mac Genius is your best bet, if you have the one or can get to the other. In particular, unfortunately, Apple does not seem to publish the hardware error codes; it only makes them available to techs.
    Good luck!

  • Error 4PRC in Apple Hardware Test

    Hello,
    I have a 24" iMac (2.16GHz Core Duo, 1.5GB RAM) from late 2006. A few days ago, the display went black although the power stayed on. I turned it off, and it hasn't been able to boot since then. Whether I try to boot normally, in safe mode, or from the install DVD, the same thing happens: (1) happy startup sound with gray Apple logo; (2) that screen darkens and *sort of* a kernel panic message appears in the center. I say "sort of" because the kernel panic message's rectangle is in the right place and some of its text is readable, but partway down the rectangle it looks as though the drawing is offset somehow. Anyway, that's how this problem manifests itself: a kernel panic very early in the boot process.
    Miraculously, the Apple Hardware Test starts up successfully from the install DVD. Both the normal test and the extended test give the same result: the RAM passes its tests, but when it reaches the CPU, the following error message appears, and the tests stop:
    4PRC/1/40000003: Processor
    That looks bad. I searched the web and various forums (including this one) and found very little information. An Apple document marked "Error Codes, Apple Hardware Test version 3A117" suggests that the appropriate action is to replace the processor.
    I suspect that if I take the iMac to my local Mac repair specialists, they will offer to expensively replace the motherboard. I'm an old UNIX nerd and have tinkered with lots of machines other than Macs; can I simply replace my iMac's CPU myself?
    Or is CPU replacement in fact unnecessary, when some other fix might work? Does anyone have specific advice about this error message?

    In case it's helpful, here's a textual description of the panic from single user mode startup (which fails just as badly):
    hi mem tramps at 0xffe00000
    PAE enabled
    64 bit mode enabled
    standard timeslicing quantum is 10000 us
    vmpagebootstrap: 382549 free pages
    migtable_maxdispl = 71
    Enabling XMM register save/restore and SSE/SSE2 opcodes
    84 prelinked modules
    ACPI CA 20060421
    AppleIntelCPUPowerManagement: ready
    AppleACPICPU: ProcessorApicId=0 LocalApicId=0 Enabled
    AppleACPICPU: ProcessorApicId=1 LocalApicId=1 Enabled
    Copyright (c) 1982, 1986, 1989, 1991, 1993
    The Regents of the University of California. All rights reserved.
    using 7864 buffer headers and 4096 cluster IO buffer headers
    Enabling XMM register save/restore and SSE/SSE2 opcodes
    Started CPU 01
    panic(cpu 1 caller 0x001A49CB): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x8001003b, C5å: 0x19d0010c, CR3: 0x0120f000, CR4: 0x000006e0
    EAX: 0x037a9198, EBX: 0x037de760, ECX: 0x0041fa40, EDX: 0x037ffc80
    CR2: 0x19d0010c, EBP: 0x1cfb3e58, ESI: 0x0378bdc0, EDI: 0x037602c0
    EFL: 0x00010212, EIP: 0x19d0010c, CS: 0x00000008, DS: 0x00000010
    Debugger called: <panic>
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x1cfb3c38 : 0x128d0d (0x3cc65c 0x1cfb3c5c 0x131f95 0x0)
    0x1cfb3c78 : 0x1a49cb (0x3d2a94 0x1 0xe 0x3d22b8)
    0x1cfb3d88 : 0x19b3a4 (0x1cfb3da0 0x4b00d0 0x1cfb3dc8 0x4)
    0x1cfb3e58 : 0x3c10b5 (0x37de760 0x378bdc0 0x1cfb3e88 0x389d2b)
    0x1cfb3e88 : 0x38af5f (0x37de760 0x378bdc0 0x1cfb3eb8 0x38998b)
    0x1cfb3eb8 : 0x38ed6e (0x3821f00 0x37602c0 0x37de764 0x3821f08)
    0x1cfb3f38 : 0x38ebb5 (0x3821f00 0x37ffe40 0x0 0xffffffff)
    0x1cfb3f88 : 0x3902fa (0x3821f00 0x0 0x134db9 0x390228)
    0x1cfb3fc8 : 0x19b21c (0x380dd50 0x0 0x19e0b5 0x375c3b4) Backtrace terminated-invalid frame pointer 0x0
    Kernel version:
    Darwin Kernel Version 8.11.1: Wed Oct 10 18:23:28 PDT 2007; root:xnu-792.25.20~1/RELEASE_I386

  • What does the error from my Apple Hardware Test mean?

    I was doing some maintenance on my iMac G5 (Ambient Light Sensor) this past week and found that my Video RAM might be bad.
    My first clue was that when I used the 'option' key on boot, one of the resulting screens was covered with vertical lines of about 1/16 of an inch.
    My second clue was that after running the Apple Hardware Tests, iMac Version 2.5.1 (the one that came with my iMac's original 10.4 Tiger installation disks), I was told there was a Video RAM error, but am not sure if I copied it right because all the little vertical lines. Here is what the AHT reported:
    ** ERROR ** ** ERROR ** ** ERROR **
    2ATI/1/4 113-xxxxx-117
    ** ERROR ** ** ERROR ** ** ERROR **
    Does anyone know what all this means? When I run OS X my desktop doesn't appear to have any video problems, so I was taken be surprise.
    Thanks.

    Well I just wanted to chime in I know this is a little late, but I just picked up a iMac G5 for $50 that had this same problem, I would recommend you take the back cover off of the iMac and inspect the capacitors, I did and found a blown capacitor I took the logic board out took it to a local PC repair shop and for $35 he replaced the blown cap. They don't have to be completely blown to mess things up just domed or really anything other than flat. I came home put it back together and everything works great. just something to consider I mean for 30-50 bucks what could it hurt otherwise if no blown caps are visible then your video chip needs to be reseated and I don't know what to tell you on that.

  • Where do I find a list of error meanings for Apple Hardware Test?

    I think My 27" mid 2011 iMac has a faulty thermostat on the ODD. I ran the Apple Hardware Test and the error message was 4M0T/4/40000002:ODD-0. Where can I learn what this error code actually means?

    That error message means that there is a problem with the optical drive fan motor. I recommend you to make a backup of your files and take the Mac to an Apple Store or reseller in order to prevent any problem.
    Here you can find a list of Apple Hardware Test messages -> http://www.macissues.com/2014/03/21/how-to-run-and-interpret-apples-hardware-tes ts-on-your-mac/

  • Anyone Know what this apple hardware test error means?

    Hi I've been experiencing some problems with my mac it gets to hot fans nerver go up not even with smc fan control installed and some times it freezes so i decided to run the apple hardware test that comes with the machine and during the memory part it showed me this error code
    4MOT/1/40000003:HDD
    Does any one know what this means or have any idea with what part of the machine it can be related to
    Thanks hope sombody answers

    If I had a hardware error detected by Apple Hardware Test (which in my experience misses the minor things) then I would be raising a case with AppleCare right away. 
    http://www.apple.com/support/contact/phone_contacts.html
    You shouldn't have to deal with hardware failures on a Mac this young.
    mrtotes

  • Apple Hardware Test

    I just upgraded the ram in my new 2011 iMac and I want to run Apple Hardware Test. Since Apple no longer supplied a DVD with this bootable app I was wondering how I can launch the App. I tried apple's online doc and held the "d" key down to try to boot it from the internet but eventually the OS just launches instead. I then read that you are suppose to pess Command + D, same thing its a gray screen for a while but then eventually launches OSX. I even tried a bootable DVD of Snow Lepard and its not compatable. Please help. Id like to be able to run the hardware test.

    Hello
    Instructions tu use AHT from help menu
    try use an ethernet cable , turn off airport ,restart your computer while holding down both the Option and “D” keys
    Use Apple Hardware Test
    Open the Help Viewer’s Action pop-up menu (looks like a gear) and choose Print to print these instructions.
    Disconnect all external devices except the keyboard, mouse, display, and speakers. If you have an Ethernet cable or external DVD drive, disconnect them.
    Restart your computer, holding down the “D” key while the computer restarts.After your computer restarts, you should see the Apple Hardware Test chooser screen. If you don’t, Apple Hardware Test may not be available on your computer. You may be able to start Apple Hardware Test from the Internet. Reconnect your computer to the network, and then restart your computer while holding down both the Option and “D” keys.
    When the Apple Hardware Test chooser screen appears, select the language you want to use, and then press the Return key or click the right arrow button.
    When the Apple Hardware Test main screen appears (after about 45 seconds), follow the onscreen instructions.

  • Running Apple Hardware Test... without ability to see the screen

    Here's a nice conundrum- my screen isn't working. I want to run Apple Hardware Test, but since I can't see it... no dice.
    I'm pretty sure this is the NVidia 8600GT problem- Apple has acknowledged that these graphics cards are defective. http://support.apple.com/kb/TS2377
    The only way I can get into the computer is to use screen share- I've tried an external monitor, and it doesn't work. And I can't screen share when the apple hardware test is running- any idea how to see this? Another option- is there anyway I could start it without seeing anything, and then look at the results later? Are the results saved in Console or anywhere?
    Thanks1

    I dont think you need to do a hardware test.
    Its the 8600 video cards, thats why Apple extended the warranty on the cards. Just bring it to the Genius Bar and they will sort it out for you.

  • HT4543 Hi guys, I got this error code when I did my apple hardware test. 4MOT/2/40000004:HDD-1379 does anyone have an idea of what this could mean? Please Help .

    Hi guys, I got this error code when I did my apple hardware test. 4MOT/2/40000004:HDD-1379 does anyone have an idea of what this could mean? Please Help .

    You can buy and install the hard drive you want to. However, on Late 2009 and newer iMacs the temperature sensor is in the hard drive, so if you replace it with a hard drive that has not got a temperature sensor you will have serious fan problems.
    You have got an Early 2009 iMac, so do not worry about this. You can buy a hard drive at OWC > http://eshop.macsales.com/shop/hard-drives/3.5-SerialATA/ Follow these steps > http://www.ifixit.com/Guide/iMac+Intel+24-Inch+EMC+2267+Hard+Drive+Replacement/9 028

  • What is cause for green screen when Apple Hardware Test is assessing memory

    My PowerBook G4 1.33 GHZ with 256MB RAM was giving messages about needing to restart on each start-up attempt. Of interest when the the AirPort wireless card (that had not been working) was removed, the restart problem resolved. When the AirPort card was re-inserted, it functioned correcly allowing connections to a wireless router. The restart message did not return and the computer appeared to be functioning normally. Also of note I had reinstalled the system software and had run multiple updates thinking that the intial restart error messages were related to a system software problem. Now, when I run the Apple Hardware Test the first three items "pass" (AirPort, Logic Board, Mass Storage) but, after about 3 minutes of testing the nest topic, "Memory," the screen turns green and blue (reminiscent of the dreaded "blue screen" in Windows). I have to power off the computer and it will restart without problems. Of note the Apple Hardware Test did the same thing before I reinstalled the system software and re-installed the AirPort card. Does this point to a problem with the built in RA<?<br>
    PowerBook G4 1.33 GHZ   Mac OS X (10.3.9)   256 MB RAM built in
    PowerBook G4 1.33 GHZ   Mac OS X (10.3.9)   256 MB RAM built in

    Thanks Rodney! Your explanation was correct. I had not waited long enough for the test process to complete. When I watched carefully, it was not until just after the memory section and the beginning of the V RAM testing that the screen started to change apperances. There were multiple changes until finally the original dialogue box reappered. I had previously been too impatient.

  • MacBook won't boot after trying to repair with Disk Utility. Cannot boot in Safe Mode. Just powers down after about 5 minutes. Apple Hardware Test says error 4SNS/1/40000001:IG0C-0.265 But I cannot find anything on the net about it. MacBook 4,1 Intel.

    Hello Everyone,
    I am in dire need of assistance I am hoping someone could provide. I have a MacBook 4,1 with Intel Core 2 Duo processor 4GB Ram. It is taking over 10 minutes to boot up past the gray apple screen when I turn it on. First I cleared the PRam (?) then I checked the disk using Disk Utility Verify, and it said the disk needed repairs. So I ran the disk repair and it said it was unable to fix the errors on the HD.
    I did a little research and tried booting into the Single User mode, then running /sbin/fsck -fy. It said that it found errors but could not fix them. I ran it two more times as suggested and got the same result each time. I then tried rebooting and now instead of taking 10 minutes to boot up, it takes about 5 minutes on the gray apple screen and then just turns off. I started in Verbose mode to try to troubleshoot the error and it appears the last thing to come across the screen before power down is a message "Apple Yukon 2: RxRingSize <= 1024....etc".
    I decided next I would run the Apple Hardware Tester. The test came back with an error code "4SNS/1/40000001:IG0C-0.265". I am very good at searching the web but I could not find any errors that had the IG0C or IGOC or any combination at the end, but plenty of 4SNS/1/40000000(1) errors with different endings. From what I can tell people are saying anything with 4SNS/1/4000000 is a logic board failure, but this computer was literally just booting this morning until I did the /sbin/fsck -fy.
    Any suggestions are welcome and appreciated.
    Thank you for your time.

    You've a couple of issues .... when Disk Utility tells you it can't repair a drive, if the error is a soft error, like an invalid tree or node, Disk Warrior (or TechTool Pro) can handle it. However, if Disk Warrior (or TechTool Pro) can't handle it, you can erase and write zero's to the hard drive and restore to it, or you can buy a new hard drive. Sometimes running SMART Utility can provide additional insight into the health of the hard drive. 
    THe 4SNS error is a sensor error.  You could install iStat Pro to see if something is indeed getting too hot or remaining room temp or less.  You may need to take it into an Apple shop so they can use their thermal diagnostics to test and isolate it further.

  • Apple Hardware test error, what next?

    Hi there,
    I was hoping someone might be able to give me some insight into the error I found today while running the apple hardware test. It was my first time running it (I've had my MBP since August, but just heard about the test on the forums, so I figured I would try it), and I got an error of:
    4SNS/1/40000000:TGOD
    This showed up on my first quick test, not on the advanced, and then not again when I tried the quick test. I then restarted and tried the quick test again and it showed up with the same exact error.
    Thus, should I be worried about this, and if so, what does the error imply? Also, would there be a reason why it shows up so sporadically?

    Click here and here for information.
    (29517)

  • Apple Hardware Test error 4SNS/1/40000001:ID0R-0.000 on Retina MBP

    Getting the above error on my 3-day old retina MBP with 16gb RAM and 768GB flash storage.  I had loaded Chrome, Firefox, VMWare Fusion, Office 2011, and all the Apple updates as of 7/3/12.
    My issue may be related to similar issues I've seen on these boards, relating to sleep or wakeup causing the intermittent crash.  Machine has also crashed (kernel panic) 2 times.  Genius Bar employee downplayed the AHT altogether, saying it's a false positive since his more advanced tool reported no errors.  They then kept it for a day, to run a "loop test," which also came back with no errors.  Then, because apparently it is easier to re-load the OS rather than actually diagnose the issue, they re-loaded my OS clean. (Yay, now I can re-load all my apps, copy 200GB data back on, and THEN we'll see that it is a hardware problem.)
    Tomorrow I'll pick it up from Apple and run the AHT again.  If it errors out again, I'm not sure what to do...

    One note I had neglected to mention is that the bar/band immediately above the keyboard gets very, very hot.  Yes, I know that is where the fans are.  However, all 12 of the MBP's at the Apple store did not have this extra-hot band, and those are on all day.  My little Safari &amp; Mail apps should not cause an overheat situation, on a functioning machine.  Apple blamed Google Chrome for the crashes, downplayed the overheating, and downplayed the AHT results.
    Update: I went to the Apple store today and took a look at the notebook.  They ran their tests, had re-loaded the OS, and performed an undisclosed hardware repair. (They were helpful but vague as to what the actually did on the machine, hardware-wise.)  They said their advanced tools &amp; extended Loop Test did not indicate any errors or problems.  While still at the store, I ran another quick test with the Apple Hardware Test, which came back with the same 4SNS error as mentioned above.  I asked for a refund, which they approved (except they said I have to come back Monday since I bought the machine from Apple Business.)
    When I got home, I ran an extended test with the Apple Hardware Test and got a *diffferent* error this time: 4HDD/11/40000000:SATA(0,0). 
    It's seems strange to me that the AHT shows 2 different errors, and yet the Genius' "advanced " tools find no errors.  Thankfully, I will return this one (eventually) get a new unit.  Thanks to everyone for helping.  --Peter

  • What do Apple Hardware Test Error Codes indicate?

    I recently installed new 1GB memory modules in both slots. When running the Apple Hardware Test, I got the following error code:
    post/0/2048 S0DIMM0/J20STANDARD
    Does anybody knows what this means? Up in the Test Results Box, it said Memory passed.
    Do I have a problem or not?

    I've had little luck finding a compilation of those AHT codes and their meaning. In your case, "post" is probably "power-on self test," the routine that all Macs run at startup to check for problems.
    2048 is the total RAM qty in MB.
    J20STANDARD is the logical name of one of the RAM slots.
    Run System Profiler and see what it shows for when you select "Memory" from the left-hand pane. On my 1Ghz 17" PowerBook, Profiler shows one slot as J20STANDARD and the other as J23REVERSED and it runs fine. Profiler will tell you if the modules are matched for speed and CAS latency.

  • The error code 4MOT/4/4000003:HDD-1393 has shown up from the apple hardware test. What should I do about this?

    My iMac has been running a little hot, it was suggested to run the Apple hardware test (AHT), as heat can cause problems witht he hard drive.
    The AHT revealed the error code 4MOT/4/4000003:HDD-1393 which I assume means a hard dtrive problem. But, what do I do. Is this a critical error or a minor fault. Everything is running as normal, but the machine is getting a little hotter than usual.

    This indicates problem with HD fan.
    Exact nature of the problem is only known to Apple.
    We have no way to interpret this error code.
    Keep a backup of your data.
    When you get a chance, take the Mac to the nearest Apple store to have it tested.
    Best.

Maybe you are looking for

  • HT3529 Can I send pictures from my iPhone to a Galaxy S4?

    My friend has a Galaxy S4 and we've been trying to send pictures back and forth from my iPhone and from her Galaxy with no success. Is it possible to send pics from an Apple device to Galaxy/Android device? Thanks!

  • Creation of Purchase Requisition with Sale order

    Hi, I have a scenario where I need to create a Purchase requisiton for the requirement from the sale order (like the Third party sale order). I have done the required configurations to create the Purchase requisition. My Sale order has three line ite

  • How to stop report updating the records

    Morning all, I have created a report which calculates reworked jobs according to a group (reason code). I later on added a sub report which calculates all the jobs (that is all the processed jobs). The sub report is linked with main report by Reason

  • Help with e-mail getting stuck in Mail outbox

    I recently ran into a problem where all the e-mails I tried to send in Mail got stuck in my outbox and were not sent.  After reading posts on the Apple Support Communities website and doing some troubleshooting of my own within Mail, I reached a solu

  • MacPro  Running Super slow with Photoshop CS5

    My MacPro is running extremely slow with Adobe Photoshop CS5. I have tried uppping the ram usage to over 14 gigs of ram and its still even slower than my macbook pro. the healing brush is the slowest, but even layer masking seems to lag a lot. how ca