3G 4.3 software update problems.

When I click to update my iPhone software (I currently have version 4.1 and iTunes tells me a new version is available) on my iTunes summary page, I'm told that I have the current version of "iTunes." How do I update my iPhone software to version 4.3?

You can't if you have an iPhone 3G. It cannot run iOS 4.3.x. However, if you have the lastest version of iTunes (10.2.x) you should be able to update to 4.2.1
Message was edited by: deggie

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    Process: Software Update [145]
    Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
    Identifier: com.apple.SoftwareUpdate
    Version: 3.0.4 (182)
    Build Info: SoftwareUpdate-1820000~1
    Code Type: X86 (Native)
    Parent Process: launchd [89]
    Interval Since Last Report: 2386 sec
    Crashes Since Last Report: 1
    Per-App Interval Since Last Report: 32 sec
    Per-App Crashes Since Last Report: 1
    Date/Time: 2010-04-28 22:55:55.933 -0400
    OS Version: Mac OS X 10.5.8 (9L31a)
    Report Version: 6
    Anonymous UUID: AB71F848-AAF1-4E48-9F77-D77ACF99DDB3
    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread: 3
    Application Specific Information:
    * Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '* -[NSCFString appendString:]: nil argument'
    Thread 0:
    0 libSystem.B.dylib 0x91de7266 machmsgtrap + 10
    1 libSystem.B.dylib 0x91deea5c mach_msg + 72
    2 com.apple.CoreFoundation 0x93b9ee7e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x93b9faa8 CFRunLoopRunInMode + 88
    4 com.apple.HIToolbox 0x955cc2ac RunCurrentEventLoopInMode + 283
    5 com.apple.HIToolbox 0x955cc0c5 ReceiveNextEventCommon + 374
    6 com.apple.HIToolbox 0x955cbf39 BlockUntilNextEventMatchingListInMode + 106
    7 com.apple.AppKit 0x949696d5 _DPSNextEvent + 657
    8 com.apple.AppKit 0x94968f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    9 com.apple.AppKit 0x94961f9f -[NSApplication run] + 795
    10 com.apple.AppKit 0x9492f1d8 NSApplicationMain + 574
    11 com.apple.SoftwareUpdate 0x00002052 0x1000 + 4178
    Thread 1:
    0 libSystem.B.dylib 0x91dee44e _semwaitsignal + 10
    1 libSystem.B.dylib 0x91e18dcd pthreadcondwait$UNIX2003 + 73
    2 com.apple.JavaScriptCore 0x90332952 ***::TCMalloc_PageHeap::scavengerThread() + 578
    3 com.apple.JavaScriptCore 0x9033297f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
    4 libSystem.B.dylib 0x91e18155 pthreadstart + 321
    5 libSystem.B.dylib 0x91e18012 thread_start + 34
    Thread 2:
    0 libSystem.B.dylib 0x91de7266 machmsgtrap + 10
    1 libSystem.B.dylib 0x91deea5c mach_msg + 72
    2 com.apple.CoreFoundation 0x93b9ee7e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x93b9faa8 CFRunLoopRunInMode + 88
    4 com.apple.CFNetwork 0x970ce264 CFURLCacheWorkerThread(void*) + 388
    5 libSystem.B.dylib 0x91e18155 pthreadstart + 321
    6 libSystem.B.dylib 0x91e18012 thread_start + 34
    Thread 3 Crashed:
    0 com.apple.CoreFoundation 0x93c18e94 __TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION__ + 4
    1 libobjc.A.dylib 0x95d80e3b objcexceptionthrow + 40
    2 com.apple.CoreFoundation 0x93c18dcb +[NSException raise:format:arguments:] + 155
    3 com.apple.CoreFoundation 0x93c18e0a +[NSException raise:format:] + 58
    4 com.apple.Foundation 0x9533f27e mutateError + 254
    5 com.apple.Foundation 0x9531c0a4 _characters + 244
    6 libxml2.2.dylib 0x94797f90 xmlParseCharDataComplex + 550
    7 libxml2.2.dylib 0x9479a472 xmlParseChunk + 3531
    8 com.apple.Foundation 0x9531b5bc -[NSXMLParser parse] + 300
    9 com.apple.installframework 0x0012df78 -[IFDistXMLDocument(Private) _setupAndParseScripts:] + 888
    10 com.apple.installframework 0x0012d638 -[IFDistXMLDocument initWithContainer:andScripts:andCertificateIdentity:forSoftwareUpdate:returning Error:] + 856
    11 com.apple.installframework 0x0012d2c5 +[IFDocument(DistributionCreation) softwareUpdateDocumentFromXML:withBundlePath:] + 185
    12 ...le.SoftwareUpdate.framework 0x00044a7c -[SURemoteProduct initWithProductKey:distributionData:pkgReferences:extraInfo:] + 275
    13 ...le.SoftwareUpdate.framework 0x00058011 +[SUCatalogLoader(ProductLoading) productByLoadingWithProductKey:productDictionary:localization:baseURL:overrideB aseURL:error:] + 448
    14 ...le.SoftwareUpdate.framework 0x00057616 -[SUCatalogLoader _parseCatalogDict:baseURL:] + 748
    15 ...le.SoftwareUpdate.framework 0x00057834 -[SUCatalogLoader _loaderMain:] + 354
    16 com.apple.Foundation 0x9524edfd -[NSThread main] + 45
    17 com.apple.Foundation 0x9524e9a4 _NSThread__main_ + 308
    18 libSystem.B.dylib 0x91e18155 pthreadstart + 321
    19 libSystem.B.dylib 0x91e18012 thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x91de7266 machmsgtrap + 10
    1 libSystem.B.dylib 0x91deea5c mach_msg + 72
    2 com.apple.CoreFoundation 0x93b9ee7e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x93b9faa8 CFRunLoopRunInMode + 88
    4 com.apple.CFNetwork 0x970ce264 CFURLCacheWorkerThread(void*) + 388
    5 libSystem.B.dylib 0x91e18155 pthreadstart + 321
    6 libSystem.B.dylib 0x91e18012 thread_start + 34
    Thread 5:
    0 libSystem.B.dylib 0x91de7266 machmsgtrap + 10
    1 libSystem.B.dylib 0x91deea5c mach_msg + 72
    2 com.apple.CoreFoundation 0x93b9ee7e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x93b9faa8 CFRunLoopRunInMode + 88
    4 com.apple.Foundation 0x952b2520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
    5 com.apple.Foundation 0x9524edfd -[NSThread main] + 45
    6 com.apple.Foundation 0x9524e9a4 _NSThread__main_ + 308
    7 libSystem.B.dylib 0x91e18155 pthreadstart + 321
    8 libSystem.B.dylib 0x91e18012 thread_start + 34
    Thread 6:
    0 libSystem.B.dylib 0x91e366fa select$DARWIN_EXTSN + 10
    1 libSystem.B.dylib 0x91e18155 pthreadstart + 321
    2 libSystem.B.dylib 0x91e18012 thread_start + 34
    Thread 7:
    0 libSystem.B.dylib 0x91de72c6 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x91e192af pthread_condwait + 1244
    2 libSystem.B.dylib 0x91e1ab33 pthreadcond_timedwait_relativenp + 47
    3 com.apple.Foundation 0x95294dbc -[NSCondition waitUntilDate:] + 236
    4 com.apple.Foundation 0x95294bd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
    5 com.apple.Foundation 0x95294b35 -[NSConditionLock lockWhenCondition:] + 69
    6 com.apple.installframework 0x00137553 +[IFDTargetController(WorkerThread) _handleTargetRequests] + 1090
    7 com.apple.Foundation 0x9524edfd -[NSThread main] + 45
    8 com.apple.Foundation 0x9524e9a4 _NSThread__main_ + 308
    9 libSystem.B.dylib 0x91e18155 pthreadstart + 321
    10 libSystem.B.dylib 0x91e18012 thread_start + 34
    Thread 8:
    0 libSystem.B.dylib 0x91e179c6 kevent + 10
    1 libSystem.B.dylib 0x91e18155 pthreadstart + 321
    2 libSystem.B.dylib 0x91e18012 thread_start + 34
    Thread 3 crashed with X86 Thread State (32-bit):
    eax: 0xa04080f0 ebx: 0x95d80e1c ecx: 0xa04071a0 edx: 0x0001c000
    edi: 0x18929090 esi: 0xa05bc1e8 ebp: 0xb01c86d8 esp: 0xb01c86d8
    ss: 0x0000001f efl: 0x00000286 eip: 0x93c18e94 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
    cr2: 0x51a21000
    Binary Images:
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    0x91de6000 - 0x91f4dff3 libSystem.B.dylib ??? (???) <c8f52e158bf540cc000146ca8a705958> /usr/lib/libSystem.B.dylib
    0x91f4e000 - 0x91f9fff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x91fa0000 - 0x91fbfffa libJPEG.dylib ??? (???) <37050c2a8d6f7026c94b4bf07c4d8a80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x91fc3000 - 0x92042ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x92043000 - 0x920d0ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x9212d000 - 0x9213bffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
    0x92148000 - 0x92149ffc libffi.dylib ??? (???) <eaf10b99a3fbc4920b175809407466c0> /usr/lib/libffi.dylib
    0x9214f000 - 0x92186fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <eab546255ac099b9616df999c9359d0e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x92187000 - 0x92187ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x92188000 - 0x92a62fff com.apple.WebCore 5531.22 (5531.22.7) <65b7168457a1cfe674aab9a0f2275509> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x92a63000 - 0x93103feb com.apple.CoreGraphics 1.409.5 (???) <a40644ccdbdc76e3a0ab4d468b2f9bdd> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x93104000 - 0x93110ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x931b9000 - 0x932a1ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x935ef000 - 0x9364bff7 com.apple.htmlrendering 68 (1.1.3) <1c5c0c417891b920dfe139385fc6c155> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x9364c000 - 0x93670fff libxslt.1.dylib ??? (???) <6a58a8724941e8a0cfeb0cae28ea3f37> /usr/lib/libxslt.1.dylib
    0x93671000 - 0x93687fff com.apple.DictionaryServices 1.0.0 (1.0.0) <7d20b8d1fb238c3e71d0fa6fda18c4f7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x93688000 - 0x9368aff5 libRadiance.dylib ??? (???) <3561a7a6405223a1737f41352f1fd8c8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x9368b000 - 0x9373bfff edu.mit.Kerberos 6.0.13 (6.0.13) <804bd1b3f08fb57396781f012006367c> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x9373c000 - 0x937b9feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x937ba000 - 0x93847ff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x93848000 - 0x9384fffe libbsm.dylib ??? (???) <fa7ae5f1a621d9b69e7e18747c9405fb> /usr/lib/libbsm.dylib
    0x93850000 - 0x9388afe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x9388b000 - 0x93a5cff3 com.apple.security 5.0.6 (37592) <5d7ae92f2e52ee7ba5ae658399770602> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x93b2c000 - 0x93c5ffe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x93c60000 - 0x93c6dfe7 com.apple.opengl 1.5.10 (1.5.10) <5a2813f80c9441170cc1ab8a3dac5038> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x93c71000 - 0x93db9ff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <cf45179ee2de2d46a6ced2ed147a454c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x93dba000 - 0x93dfbfe7 libRIP.A.dylib ??? (???) <e9c5df8bd574b71e55ac60c910b929ce> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x93dfc000 - 0x93e83ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
    0x93e84000 - 0x93e84ffa com.apple.CoreServices 32 (32) <373d6a888f9204641f313bc6070ae065> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x93e85000 - 0x93fbeff7 libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
    0x940b5000 - 0x940ddff7 com.apple.shortcut 1.0.1 (1.0) <131202e7766e327d02d55c0f5fc44ad7> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
    0x940de000 - 0x940e7fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <da2d8411921a3fd8bc898dc753b7f3ee> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x940e8000 - 0x940f4ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
    0x940f5000 - 0x94113fff libresolv.9.dylib ??? (???) <9ed809256ce8913cddc3269c2e364654> /usr/lib/libresolv.9.dylib
    0x94114000 - 0x94114ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x94115000 - 0x94124fff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
    0x9438e000 - 0x943e8ff7 com.apple.CoreText 2.0.4 (???) <f0b6c1d4f40bd21505097f0255abfead> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x94438000 - 0x94438ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
    0x94439000 - 0x94468fe3 com.apple.AE 402.3 (402.3) <b13bfda0ad9314922ee37c0d018d7de9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x94473000 - 0x944fdfe3 com.apple.DesktopServices 1.4.8 (1.4.8) <a6edef2d49ffdee3b01010b7e6edac1f> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x944fe000 - 0x94540fef com.apple.NavigationServices 3.5.2 (163) <72cdc9d21f6690837870923e7b8ca358> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x946c2000 - 0x946c6fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
    0x946c7000 - 0x9478eff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x9478f000 - 0x94870ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
    0x94871000 - 0x94923ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
    0x94924000 - 0x94928fff com.apple.OpenDirectory 10.5 (10.5) <46ccc9f47cedee69d1c65838c8e4f642> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/OpenDirect ory
    0x94929000 - 0x95127fef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x951f2000 - 0x95231fef libTIFF.dylib ??? (???) <cd2e392973a1fa35f23a0f37f55c579c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x95232000 - 0x95243ffe com.apple.CFOpenDirectory 10.5 (10.5) <4f1fe76bbb063b97eb78057f6be30d66> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
    0x95244000 - 0x954c0fe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x954fc000 - 0x95518ff3 libPng.dylib ??? (???) <df60749fd50bcfa0da5b4cac899e09df> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x9559c000 - 0x958a4fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x958a5000 - 0x95d76fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x95d77000 - 0x95e57fff libobjc.A.dylib ??? (???) <400e943f9e8a678eea22a1d1205490ee> /usr/lib/libobjc.A.dylib
    0x95fd4000 - 0x9601dfef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x96f6f000 - 0x96f93feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
    0x970cb000 - 0x97172fec com.apple.CFNetwork 438.14 (438.14) <5f9ee0430b5f6319f18d9b23e777e0d2> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x97173000 - 0x971b7feb com.apple.DirectoryService.PasswordServerFramework 3.0.4 (3.0.4) <45d0af6eed184b278990175527a0d3fa> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    0x971b8000 - 0x971bffe9 libgcc_s.1.dylib ??? (???) <e280ddf3f5fb3049e674edcb109f389a> /usr/lib/libgcc_s.1.dylib
    0x971fd000 - 0x975bbfea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
    0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

    See if this helps:
    Fix for Software Update
    See Troubleshooting Automatic Software Update in Mac OS X.
    Delete the following files:
    /Library/Preferences/com.apple.SoftwareUpdate.plist
    /Home/Library/Preferences/com.apple.SoftwareUpdate.plist
    /Home/Library/Preferences/ByHost/com.apple.SoftwareUpdate.xxx.plist
    "xxx" is a number.
    /Home/Library/Caches/com.apple.SoftwareUpdate/ (delete entire folder)

  • Mac os 10.4.10 software update problem -- my mac does not work anymore :(

    hello!
    i have a powerbook G4- PPC. just today, i did a software update of my OS to 10.4.10 (it was the available update version according to the automatic uptae) and during the final stage of the installation, it says "a problem was encountered...installation package is moved to trash"
    when i browsed my mac, my apps does not work anymore!!! they just bounce from the dock when i clicked it but it won't open any window. i emptied the trash and restarted my mac but sadly, it just boot but won't continue to the log in part, only in the silver window with the apple logo and mac os x tiger... and the mouse just turns into the color wheel. i waited for 30 mins and nothing happened.
    i don't have a startup disc because the mac is a gift and it was long time ago. is ther a software i can use to fix or revert the changes of the unsuccessful OS update? why is there always a problem when i do OS update? isn't apple software stable?
    My mac problems' driving me crazy!!!

    There are no guarantees, but following this procedure when installing updates and upgrades on your Mac will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
    It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
    So before you do anything else:
    If you can, make a full backup first.
    Turn off sleep mode for both screen and hard disk.
    1. Repair Permissions (in Disk Utility)
    2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
    At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
    3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
    If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
    Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.9 to 10.4.10. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
    Now proceed as follows:
    4. Close all applications.
    5. Unplug all peripherals except your keyboard and mouse.
    6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
    7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
    8. Once your Mac is awake, repair permissions again, and you should be good to go!
    If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
    9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
    N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
    Lastly, Apple's own article on the subject of Software Update may also be useful reading:
    http://docs.info.apple.com/article.html?artnum=106695

  • Sccm 2012 R2 Software update problem

    Hi,
    I have 3 ADR's ADRWin7-1, ADRWin7-2 and ADRWin7-3
    All three Run on Second tuesday of the month and has common Package. All three ADR's create a new group every time they run.
    Schedule :
    ADRWin7-1 Deployes patches to Phase1 collection on 2nd Tuesday
    ADRWin7-2 Deployes Patches to Phase2 collection after 7 days of 2nd Tuesday
    ADRWin7-3 Deployes Patches to Phase3 collection after 14 days of 2nd Tuesday.
    Problem :
    ADRWin7-1 works fine. PC's in Phase1 gets the patches without any problem. But Phase2 and Phase3 PC's are not getting the patches. I have moved PC from Phase1 to Phase2 collection, same problem. When in Phase1 collection it gets the patches and when moved
    to Phase2, it does not.
    Not much info from logs : (Sample logs)
    WUAHangler.log :
    Successfully completed scan. WUAHandler 8/15/2014 5:02:43 PM 1336 (0x0538)
    Scan results will include superseded updates only when they are superseded by service packs and definition updates. WUAHandler 8/15/2014 5:02:43 PM 4488 (0x1188)
    Search Criteria is ((DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'BFE5B177-A086-47A0-B102-097E4FA1F807')) WUAHandler 8/15/2014 5:02:43 PM 4488 (0x1188)
    Async searching of updates using WUAgent started. WUAHandler 8/15/2014 5:02:43 PM 4488 (0x1188)
    Async searching completed. WUAHandler 8/15/2014 5:02:55 PM 3708 (0x0E7C)
    Successfully completed scan. WUAHandler 8/15/2014 5:02:56 PM 1336 (0x0538)
    Scan results will include superseded updates only when they are superseded by service packs and definition updates. WUAHandler 8/15/2014 5:02:57 PM 4548 (0x11C4)
    Search Criteria is ((DeploymentAction=* AND Type='Software' AND CategoryIDs contains 'BFE5B177-A086-47A0-B102-097E4FA1F807')) WUAHandler 8/15/2014 5:02:57 PM 4548 (0x11C4)
    Async searching of updates using WUAgent started. WUAHandler 8/15/2014 5:02:57 PM 4548 (0x11C4)
    Async searching completed. WUAHandler 8/15/2014 5:03:04 PM 2608 (0x0A30)
    Successfully completed scan. WUAHandler 8/15/2014 5:03:05 PM 968 (0x03C8)
    CWuaHandler::SetCategoriesForStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B;E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for leaves and E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3;
    for bundles WUAHandler 8/15/2014 5:18:35 PM 4256 (0x10A0)
    UpdatesHandler.log
    Initiating updates scan for checking applicability. UpdatesHandler 8/15/2014 5:02:22 PM 1336 (0x0538)
    Initiating updates scan for checking applicability. UpdatesHandler 8/15/2014 5:02:22 PM 3388 (0x0D3C)
    Successfully initiated scan. UpdatesHandler 8/15/2014 5:02:22 PM 1336 (0x0538)
    Successfully initiated scan. UpdatesHandler 8/15/2014 5:02:22 PM 3388 (0x0D3C)
    Initiating updates scan for checking applicability. UpdatesHandler 8/15/2014 5:02:22 PM 1336 (0x0538)
    Successfully initiated scan. UpdatesHandler 8/15/2014 5:02:22 PM 1336 (0x0538)
    Initiating updates scan for checking applicability. UpdatesHandler 8/15/2014 5:02:22 PM 1336 (0x0538)
    Successfully initiated scan. UpdatesHandler 8/15/2014 5:02:22 PM 1336 (0x0538)
    Updates scan completion received, result = 0x0. UpdatesHandler 8/15/2014 5:02:41 PM 3388 (0x0D3C)
    Updates scan completion received, result = 0x0. UpdatesHandler 8/15/2014 5:02:42 PM 4488 (0x1188)
    Updates scan completion received, result = 0x0. UpdatesHandler 8/15/2014 5:02:43 PM 968 (0x03C8)
    Updates scan completion received, result = 0x0. UpdatesHandler 8/15/2014 5:02:57 PM 3388 (0x0D3C)
    Updates scan completion received, result = 0x0. UpdatesHandler 8/15/2014 5:03:06 PM 1336 (0x0538)
    UpdatesStore.log
    Update status from update (f61b102e-ce91-4086-94d0-fb199d7ce5ee) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (f6a9dfd6-91f2-449f-aef9-0d7f5f801d03) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (f7583494-fffa-4e41-99bc-1e4958f752f9) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (f76f5a9c-8325-4256-a632-654f153704b4) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (f802bfe3-9553-4542-bd1d-bdca38ff645c) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (f90253be-d178-4681-8ca9-71ac186b31f6) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (f92c8766-da08-4e0d-841d-1f36d3270cd3) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (f9ff6d98-1a01-437e-8728-f29cb8c71b13) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (fa090999-3b89-4dd1-82b2-6e16b0841e24) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (fbc9a192-a1d6-4008-8ea6-cd497b8b8668) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (fc7e731b-f4c9-44af-aaa8-952a614b4a64) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (fca3e05e-3bc0-4291-a675-9769042c9594) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (fda58512-32f3-4a5d-a5c4-05a193e037d4) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (fe2139b2-00f2-4eb3-8b28-d439e762967c) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (ff6cd189-1c49-4438-ac4e-34d988330e5f) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Update status from update (ffbb4e7e-0edc-47fe-8c02-65211d2586fb) already exists, will modify existing instance. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Successfully done with SetStatus() operation. UpdatesStore 8/15/2014 5:03:06 PM 968 (0x03C8)
    Querying update status of 10 updates. UpdatesStore 8/15/2014 5:03:06 PM 1336 (0x0538)
    Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 1336 (0x0538)
    Querying update status of 14 updates. UpdatesStore 8/15/2014 5:03:06 PM 4548 (0x11C4)
    Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 4548 (0x11C4)
    Querying update status of 22 updates. UpdatesStore 8/15/2014 5:03:06 PM 2372 (0x0944)
    Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 2372 (0x0944)
    Querying update status of 12 updates. UpdatesStore 8/15/2014 5:03:06 PM 4488 (0x1188)
    Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 4488 (0x1188)
    Querying update status of 26 updates. UpdatesStore 8/15/2014 5:03:06 PM 4516 (0x11A4)
    Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 4516 (0x11A4)
    Querying update status of 10 updates. UpdatesStore 8/15/2014 5:03:06 PM 4368 (0x1110)
    Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 4368 (0x1110)
    Querying update status of 12 updates. UpdatesStore 8/15/2014 5:03:06 PM 1984 (0x07C0)
    Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 1984 (0x07C0)
    Querying update status of 1 updates. UpdatesStore 8/15/2014 5:03:06 PM 4296 (0x10C8)
    Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:06 PM 4296 (0x10C8)
    Querying update status of 10 updates. UpdatesStore 8/15/2014 5:03:07 PM 4516 (0x11A4)
    Querying update status completed successfully. UpdatesStore 8/15/2014 5:03:07 PM 4516 (0x11A4)
    Windowsupdate.log
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {801E75EC-F4EF-483C-B606-AB930EBF46B3}.202 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {61BFE3EC-A1DC-4EAB-9481-0D8FD7319AE8}.100 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {07D8D1ED-1E2A-4696-A20F-9EE6D983B0E6}.100 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {B0CD9CEE-4C6B-4E2D-B4DA-1F83C4657C18}.104 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {006666EF-3638-4ADC-8DA0-65F08E31A4C2}.102 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {0CFB8DEF-9B7E-478C-A746-8F9F91311DB5}.103 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {2EE7B9F1-22B7-4618-84B1-8F0804A2ED02}.101 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {99EB2EF3-7266-4488-9A80-A49418A4D1D4}.201 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {B34E43F5-2F06-4D9D-B147-EE76B076E9C0}.100 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {AD752FF8-DF05-4532-84B2-FEFF2D98F689}.101 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {5357F0F8-DC7C-467C-8D8D-EA4D6345260C}.200 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {77507BF9-6899-47DF-96D0-2FFA53A90470}.101 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {EFA1E1FA-3CAD-4098-94E7-571D00F5B3BA}.202 to search result
    2014-08-15 17:03:03:963  924 1024 Agent   * Added update {ACCDC8FE-BC27-4473-9F35-BD9D0880B4D2}.101 to search result
    2014-08-15 17:03:03:966  924 1024 Agent   * Found 192 updates and 8 categories in search; evaluated appl. rules of 313 out of 697 deployed entities
    2014-08-15 17:03:03:972  924 1024 Agent *********
    2014-08-15 17:03:03:972  924 1024 Agent **  END  **  Agent: Finding updates [CallerId = CcmExec]
    2014-08-15 17:03:03:972  924 1024 Agent *************
    2014-08-15 17:03:03:990 3536 3c8 COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = CcmExec]
    2014-08-15 17:03:04:340 3536 3c8 COMAPI   - Updates found = 192
    2014-08-15 17:03:04:340 3536 3c8 COMAPI ---------
    2014-08-15 17:03:04:340 3536 3c8 COMAPI --  END  --  COMAPI: Search [ClientId = CcmExec]
    2014-08-15 17:03:04:340 3536 3c8 COMAPI -------------
    2014-08-15 17:15:14:576  924 a98 Shutdwn user declined update at shutdown
    2014-08-15 17:15:14:576  924 a98 AU Successfully wrote event for AU health state:0
    2014-08-15 17:15:14:576  924 a98 AU AU initiates service shutdown
    2014-08-15 17:15:14:576  924 a98 AU ###########  AU: Uninitializing Automatic Updates  ###########
    2014-08-15 17:15:14:701  924 a98 Report CWERReporter finishing event handling. (00000000)
    2014-08-15 17:15:14:717  924 a98 Service *********
    2014-08-15 17:15:14:717  924 a98 Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2014-08-15 17:15:14:717  924 a98 Service *************
    2014-08-15 17:18:22:445  904 230 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +0100)  ===========
    2014-08-15 17:18:22:445  904 230 Misc   = Process: C:\Windows\system32\svchost.exe
    2014-08-15 17:18:22:445  904 230 Misc   = Module: c:\windows\system32\wuaueng.dll
    2014-08-15 17:18:22:445  904 230 Service *************
    2014-08-15 17:18:22:445  904 230 Service ** START **  Service: Service startup
    2014-08-15 17:18:22:461  904 230 Service *********
    2014-08-15 17:18:23:256  904 230 Agent   * WU client version 7.6.7600.256
    2014-08-15 17:18:23:287  904 230 Agent   * Base directory: C:\Windows\SoftwareDistribution
    2014-08-15 17:18:23:428  904 230 Agent   * Access type: No proxy
    2014-08-15 17:18:23:521  904 230 Agent   * Network state: Connected
    2014-08-15 17:18:36:498  904 e54 Report CWERReporter::Init succeeded
    2014-08-15 17:18:36:514  904 e54 Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2014-08-15 17:18:36:514  904 e54 Agent ***********  Agent: Initializing global settings cache  ***********
    2014-08-15 17:18:36:514  904 e54 Agent   * WSUS server:
    http://SCCMserver.com:8530
    2014-08-15 17:18:36:514  904 e54 Agent   * WSUS status server:
    http://SCCMserver.com:8530
    2014-08-15 17:18:36:514  904 e54 Agent   * Target group: (Unassigned Computers)
    2014-08-15 17:18:36:514  904 e54 Agent   * Windows Update access disabled: No
    2014-08-15 17:18:36:514  904 e54 DnldMgr Download manager restoring 0 downloads
    2014-08-15 17:18:37:886  904 230 Report ***********  Report: Initializing static reporting data  ***********
    2014-08-15 17:18:37:886  904 230 Report   * OS Version = 6.1.7600.0.0.65792
    2014-08-15 17:18:37:886  904 230 Report   * OS Product Type = 0x00000004
    2014-08-15 17:18:37:886  904 230 Report   * Computer Brand = VMware, Inc.
    2014-08-15 17:18:37:886  904 230 Report   * Computer Model = VMware Virtual Platform
    2014-08-15 17:18:37:886  904 230 Report   * Bios Revision = 6.00
    2014-08-15 17:18:37:886  904 230 Report   * Bios Name = PhoenixBIOS 4.0 Release 6.0    
    2014-08-15 17:18:37:886  904 230 Report   * Bios Release Date = 2012-07-02T00:00:00
    2014-08-15 17:18:37:886  904 230 Report   * Locale ID = 1033
    2014-08-15 17:18:43:049  904 10f4 Report CWERReporter finishing event handling. (00000000)
    2014-08-15 17:19:22:199  904 230 AU ###########  AU: Initializing Automatic Updates  ###########
    2014-08-15 17:19:22:199  904 230 AU   # WSUS server:
    http://SCCMserver.com:8530
    2014-08-15 17:19:22:199  904 230 AU   # Detection frequency: 10
    2014-08-15 17:19:22:199  904 230 AU   # Approval type: Pre-install notify (Policy)
    2014-08-15 17:19:22:199  904 230 AU   # Auto-install minor updates: Yes (Policy)
    2014-08-15 17:19:22:199  904 230 AU Successfully wrote event for AU health state:0
    2014-08-15 17:19:22:199  904 230 AU Initializing featured updates
    2014-08-15 17:19:22:199  904 230 AU Found 0 cached featured updates
    2014-08-15 17:19:22:199  904 230 AU Successfully wrote event for AU health state:0
    2014-08-15 17:19:22:199  904 230 AU Successfully wrote event for AU health state:0
    2014-08-15 17:19:22:199  904 230 AU AU finished delayed initialization
    2014-08-15 17:19:22:199  904 230 AU #############
    2014-08-15 17:19:22:199  904 230 AU ## START ##  AU: Search for updates
    2014-08-15 17:19:22:199  904 230 AU #########
    2014-08-15 17:19:22:199  904 230 AU <<## SUBMITTED ## AU: Search for updates [CallId = {081DAF36-6F30-4383-9B4F-3439B1869B38}]
    2014-08-15 17:19:22:199  904 10f4 Agent *************
    2014-08-15 17:19:22:199  904 10f4 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-08-15 17:19:22:199  904 10f4 Agent *********
    2014-08-15 17:19:22:199  904 10f4 Agent   * Online = No; Ignore download priority = No
    2014-08-15 17:19:22:199  904 10f4 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
    or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-08-15 17:19:22:199  904 10f4 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-08-15 17:19:22:199  904 10f4 Agent   * Search Scope = {Machine}
    2014-08-15 17:19:29:982  904 10f4 Agent   * Found 0 updates and 171 categories in search; evaluated appl. rules of 337 out of 2240 deployed entities
    2014-08-15 17:19:29:982  904 10f4 Agent *********
    2014-08-15 17:19:29:982  904 10f4 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-08-15 17:19:29:982  904 10f4 Agent *************
    2014-08-15 17:19:29:998  904 10f4 Report REPORT EVENT: {CD4756C6-2116-4B99-B2AD-C970D24DE94F} 2014-08-15 17:19:22:199+0100 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
    Install Reboot completed.
    2014-08-15 17:19:29:998  904 1108 AU >>##  RESUMED  ## AU: Search for updates [CallId = {081DAF36-6F30-4383-9B4F-3439B1869B38}]
    2014-08-15 17:19:29:998  904 1108 AU   # 0 updates detected
    2014-08-15 17:19:30:013  904 1108 AU #########
    2014-08-15 17:19:30:013  904 1108 AU ##  END  ##  AU: Search for updates [CallId = {081DAF36-6F30-4383-9B4F-3439B1869B38}]
    2014-08-15 17:19:30:013  904 1108 AU #############
    2014-08-15 17:19:30:013  904 1108 AU Featured notifications is disabled.
    2014-08-15 17:19:30:013  904 1108 AU Successfully wrote event for AU health state:0
    2014-08-15 17:19:30:013  904 1108 AU Successfully wrote event for AU health state:0
    2014-08-15 17:19:30:029  904 10f4 Report CWERReporter finishing event handling. (00000000)
    2014-08-15 17:19:35:020  904 10f4 Report CWERReporter finishing event handling. (00000000)
    2014-08-15 17:22:35:006  904 10f4 Report Uploading 1 events using cached cookie, reporting URL =
    http://SCCMserver.com:8530/ReportingWebService/ReportingWebService.asmx
    2014-08-15 17:22:35:255  904 10f4 Report Reporter successfully uploaded 1 events.
    Not sure whats going wrong??????????
    When I checked the Deployment Monitoring Tool for the perticular test PC, the contents for the Patch deployments are blank (Have attached the image)
    Thanks.

    Let's start with that I think it's a very tricky method of deploying software updates. There is always a possibility that between phase 1 and 3 some updates are revised or even some complete new updates are available. That could cause differences (in for
    example behavior) between your test clients and your other clients.
    Back to your issue, it's hard to judge based on the log snippets. It looks like a function client and at the end I see something about 0 updates available.. Make sure that the software update group contains updates, the deployment is targeted to the right
    collection and the content is all downloaded and available.
    My Blog: http://www.petervanderwoude.nl/
    Follow me on twitter: pvanderwoude

  • Asha 200 Software Update Problem

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    Hi, Everyone!
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    Europe:
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    Elsewhere:
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    AppleCare's Express Lane. Do note that if you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

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    There are many people suffering from this problem right now (including me). It appears to be a server issue. Just wait and try checking for updates again tomorrow.
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    Richard Segedi wrote:
    Hello all,
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    I just put it on the ignore list and reran software update and it did not show up.
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    It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
    So before you do anything else:
    If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
    Turn off sleep mode for both screen and hard disk.
    Disconnect all peripherals except your keyboard and mouse.
    1. Repair Permissions (in Disk Utility)
    2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
    At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
    3. Download the correct version of the COMBO update from the Apple download site.
    The Combo updater of Leopard 10.5.8 can be found here:
    http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
    If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
    Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
    More information on using Software Updater here:
    http://support.apple.com/kb/TA24901?viewlocale=en_US
    Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
    Now proceed as follows:
    4. Close all applications and turn off energy saving and screensaver.
    5. Unplug all peripherals except your keyboard and mouse.
    6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
    7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
    8. Once your Mac is awake, repair permissions again, and you should be good to go!
    If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
    9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
    N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
    Lastly, Apple's own article on the subject of Software Update may also be useful reading:
    http://docs.info.apple.com/article.html?artnum=106695
    [b]If you are updating Safari (or just have):[/b]
    Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up.  If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
    So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
    Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
    Additional tips on software installation here:
    http://docs.info.apple.com/article.html?artnum=106692
    To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for  problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
    Again, the advice is to remove all Input Managers from the following directories:
    /Library/InputManagers
    ~/Library/InputManagers
    especially prior to system updates (they can always be added back one-by-one later).
    Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
    http://support.apple.com/kb/TS1541?viewlocale=en_US

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