3Gs 5.0 upgrade - no longer recognised on iTunes 10.5 (Windows XP)! HELP (rebooting
HELP!!!!!!!
I'm certain I am not the only one with this problem.
Backed up (sensibly!) yesterday prior to upgrading to iTunes 10.5. All started swimmingly with subsequent 5.0 upgrade for my iPhone 3Gs HOWEVER mnow a lot of the apps are missing, NO music or videos and most importantly it's not recognised on my iTunes. I'm running Windows XP and have reset and reintalled iTunes 10.5. In addition I backed up to iclooud and reset the iPhone. Still nothing. HELP! please
Any suggestions welcome!
Oh and I did go to Apple store where I was wished "good luck" with my issue. Thanks. Helpful.
Ok update. I took drastic action and removed all itunes (after backing up to a hard drive...just incase). reinstalled it and I am glad to report so far so good! I am having to reinstall all music and apps etc to my phone (fingers crossed!) but all good so far! Going to ensure regular back ups from now on !
Similar Messages
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I have followed the instructions on the apple support pages and still cannot get my phone to work. It continues to show the iTunes USB picture and is not recognised on my iTunes on the windows PC. When I connect the phone to my iMac it shows no data and says I can restore to factory setting. However if I do this will all my data be erased? How do I get my phone and data back? I have saved most of the photos that were on the phone but all my contact details and messages are stored and I really need to get them back! Would have limited memory on the phone when trying to update caused this problem?
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
IPhone 5 running ios7.1.1 is no longer recognised by iTunes on my pc that runs windows 7
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This is a common issue and a solution could have easily been found by searching the forums or google.
Device not detected in iTunes for Windows -
so I did the itunes upgrade to 10.5.1 and then teh iphone 4 needed to b e upgraded to new ios5.1 - seemed to go all the way through, and the final restore seemed to fail. Now the phone is no longer recognised as personalised, just as iphone. Also i cannot restore from backup, only restore factory settings and i am warned that I will lose all data. Can I force a restore from back up? can I guaruntee that I can keep data from backups??
Same with me. Anyone have an answer??
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TS1363 iPod classic no longer recognised in iTunes (v11)
I have an 80gb iPod classic that, since I upgraded iTunes to the latest version in December 2012, no longer gets recognised within iTunes, so I cannot sync it anymore.
I am running a PC on windows 7, with iTunes v11 (the latest version as I have removed and replaced it several times in the last 24 hours).
My PC does recognise the iPod in "My Computer".
I have spent hours trying all sorts of Apple Troubleshooting guides, to no avail.
First I tried the reset: http://www.apple.com/support/ipod/five_rs/classic/
Then I went through each of these steps: http://support.apple.com/kb/TS1363
I've also tried various different apple USB cables, and different USB ports on my PC.
My iPhone 4 connects no problem.
My iPod Classic used to connect no problem until I downloaded the latest / current version of iTunes.
Other than not being able to sync my ipod with itunes, the ipod works and behaves totally normal...
VERY frustrating. PLEASE help.
Thanks.Hello Matto Grosso,
After reviewing your post, I have located an article that can help with devices not being recognized in iTunes. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iPod not appearing in iTunes - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Vista Upgrade - No Longer Synchs Files iTunes to iPod Nano
What a nightmare - iTunes/iPod worked beautifully with XP - but when I upgraded to Vista it stopped synchronising all my files onto my iPod. Some files says "I am not authorised to use on this computer". Tried to re-authorise but iTunes (despite recognising my my iTunes account to re-set password) then said I had to set up a new account. As well as not synching stuff I have purchased on iTunes it also is not synching audio MP4 files I have bought from Audiable Books despite before Vista upgrade always seemlessly synched with iPod. This is totally ruining my experience with iPod - so before I throw it out of my window please help me get my iTunes and iPod synching properly so I can play the music I have purchased and books. HELP HELP yours very frustrated!!!!
Please be patient, sync issues are time consuming, if you are lucky, just a Hard Rest and Restore will solved it.
Ok Software Version 1.1.2.
So you can see all your 10,000 songs, in the new PC iTunes, and do you have any problem syncing the iPod using iTunes 10.5.3.3 on the old computer?
Can you do a Hard Reset as below
After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
On your iTunes please reset alert warnings, so that we can see the errors.
http://support.apple.com/kb/HT2527?viewlocale=en_US
We need to see what problems iTunes is having
Then connect your iPod to the new PC and sync again.
Have a nice day! -
after syncing i was asked to update software to %.01. Now itunes no longer recognises ipad and screen on ipad only shows cable...otherwis dead..
Try the information found in this link;
http://support.apple.com/kb/TS3281 -
My ipod touch will not switch on and is no longer recognized by itunes. Before this i tried to restore it as I was having some problems with it switching off and on by itself randomly.
I tried to restore it and I got error code 2009, so I closed it tried again got error code 1659, now it wont do anything and it's not recognized by my pc /itunes please help xFor the restore error messages try:
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
Ipod no longer recognised in Itunes 12
I bought some music that I would like to add to my Ipod (an older model). Annoyingly, it doesn't show up in Itunes anymore! I've read that it might be under playlists, but it isn't there either. I have this new Itunes 12 now on my Macbook Air so I'm guessing it might be because of that.
I simply cannot believe that Apple would have screwed this up so badly, so what am I missing here? My ipod does start charging, but it doesn't show the "connected" screen anymore.
I obviously tried restarting/reconnecting everything a couple of times and I checked if there is an update available (there isn't). I have Mountain Lion OSX and I don't intent to download Yosemite, as I don't like the way it looks.Hi usernames_suck,
Welcome to the Apple Support Communities!
I understand that your iPod no longer appears in iTunes 12 on your Mac. Please use the attached article to troubleshoot this situation.
iPod not appearing in iTunes - Apple Support
Cheers,
Joe -
IPod Classic wiped itself & is no longer recognised in iTunes
iPod Classic, 80GB, from Dec 2007.
Plugged iPod in to laptop as normal (Acer Aspire 7730ZG, using WIN7 Ultimate at the time) & tried to add an album. Process froze & iPod would not update. It would not respond within iTunes, so I manually ejected via Windows. Upon ejection, the iPod reset itself & wiped all content & settings.
Since then, the iPod is not recognised by iTunes & is inaccessible. The iPod is recognised as a device in Windows, but I cannot format it or run any diagnostics via Properties. Each time I eject the iPod it resets itself as well.
I have tried various solutions that have previously been posted, but no luck so far. iPod can be put in Disk Mode, but just sits at 'Do not disconnect' (again, is recognised by Windows as a removable device).
iPod diagnostics gives me the following:
Retracts: 201
Reallocs: 4
Pending Sectors: 6
PowerOn Hours: 1007
Start/Stops: 167
Temp: Current 31c
Temp: Min 12c
Temp: Max 47c
Any advice/help is much appreciated!Hmm. I was having problems with one of my iPods recently that in the past I've fixed by simply wiping the hard drive. The DFU restore worked quickly for me once I was told about it but prior to that I had reformatted the drive using EaseUS Partition Master Home Edition (Free). Perhaps that had some useful effects after all. It may also be a good idea to disable any real-time anti-virus products while you do the update in case they are interfering with the process.
tt2 -
Since upgrading to 11.1 ITunes keeps freezing, I have windows 7 64 bit. I have tried opening in safe mode and creating a new user, I have also uninstalled and reinstalled. What can I do to fix this? Its very frustrating.
Hey pbonnett!
Here is an article that will help you troubleshoot these issues with iTunes on your Windows computer:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Iphone 3gs no longer recognised in itunes??
Fed up with this whole iphone, to be honest it's more hastle than its worth!!
Have followed almost every piece of advice as in uninstalling all apple software, rebooting etc etc etc, still no further forward. My only option is to pay apple to get them to update one of their own products.....already been getting the usual its because of Windows this that and everything else........anyone wanna buy an iphone, only 6 months old.........................never ever had so much hastle trying to get a product to be recognised by its own software in my entire life and it seems that I am not alone, very common prblem and no formal resolution.
Any further help or advice would be much aprreciated before I throw this **** phone in the trash! Sorry for the rant but sooooooooo annoyed at not being able to do what should be a very simple task.
Hope someone can help.....please????Went to the Apple store and they replaced the cable.
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IPhone 3G no longer recognised by iTunes 8 under 10.5.5
Running my phone with 2.1 on an intel iMac with iTunes 8 and 10.5.5
The phone no longer shows up under the devices list of iTunes. This has only happened in the last couple of days and seems to have co-incided with "upgrading" from 10.5.4 to 10.5.5
Anyone else have this problem? One suggested solution was to disable the genius function, but this doesnt have any impact upon the problem. iTunes wont see my iPod Touch and also has sporadic problems seeing the Apple TV, although the latter does eventually show up.
It does seem to be 10.5.5 that is the problem as I've had no previous problems either with the fw 2.1 or upgrading to itunes 8 and using the genius function.Well I'll give this a try, but I see no reason why this should necessarily help. My phone has been plugged into a USB port on an Iomega MiniMax external hard drive and has been instantly recognised for weeks before a couple of nights ago.
Its extremely frustrating that on a £1200 computer you only get three USB ports - absolutely pathetic considering the mini has 4. I've seen apologists for Apple saying that the keyboard gives you more, but what if you use bluetooth? And as anyone knows - try using a keyboard hub for anything more than a mouse, and misery soon results! -
IPhone 4S no longer recognised on iTunes 10.6.3 after iOS 7 update
Hi,
I am having problems with my iPhone 4S connecting to iTunes now I have updated to iOS 7. iTunes says I need version 11.1 for my phone to be recognised (i currently have iTunes 10.6.3) so, I go to download 11.1 and it wont do it because my mac software needs to be updated to OSX 10.6.8! (i am currently OSX 10.5.8) so I go to the software centre to download 10.6.8 but it tells me that my mac is up to date....
Is my mac too old now and Apple no longer support it?... (im on Leopard i believe - old i know!!) I hope not! updating my iPhone to iOS 7 should not force me to buy a new mac! (although i would quite like to update mine )
Any support that someone can give me would be great becuase I dont live very close to a mac store to go in and ask for help.
Many Thanks
Keziagood question!! does this help?... i purchased it 4+ years ago
Model Name: iMac
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Processor Speed: 2.4 GHz
Thanks for your help! i have been putting off ordering the CD, but looks like i now cannot avoid it -
IPhone and iPad no longer recognised by iTunes
I have just upgraded iTunes, but now both my iPhone and iPad are not registering on iTunes. They are recognised by my laptop, so the cable is working (and have tried all 3 USB ports as well) but neither are coming up on iTunes. I have un- and then reinstalled iTunes on my laptop, but still not working. Help!
iTunes won't recognise my iPad since the latest update. I have tried the solution on http://support.apple.com/kb/TS1538, twice over but with no result.
I have repaired each of the iTunes elements and restarted both the computer and the iPad several times.
I have Windows Vista Ultimate 64-bit operating system.
Processor: Intel (R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz 2.40 GHz
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