40GB iPod Photo came with FW cable, doesn't work with FW cable

I have a 40GB iPod photo that I love. I bought another (used) one for my wife, being careful to get the identical model so we could share things such as docks, cables, etc.
Her iPod works fine with the USB cable, but will only charge with the FW cable -- no computer can see her iPod through FW. I've reset the iPod, updated it with the iPod updater, but nothing. When I connect her iPod to any of my Macs (her 12" iBook, my 12" PowerBook, my G5 iMac) with FW, the iPod appears to be charging, but is not detected by the computer, nor are any of the iPod controls usable. It doesn't go to the "do not disconnect" screen, but simply freezes where it is until the FW cable is disconnected.
Specifics: both iPod Photos are the 40GB model M9585LL, version 1.2.1. The 2nd one CAME WITH a FW cable, which is why I'm puzzled that it won't work with it. Help?

Here is some info for the pinout for the iPod.
http://www.anythingbutipod.com/archives/2006/04/zen-vision-m-video-cable-other-4 pole-35mm-pinouts.php
You need to find the pinout of the camera cable you have.
Probably be easier to get get an AV cable with a 3.5mm plug to (whatever fits into your TV) cable.
Usually, you simply have to swap the Red and the Yellow for it to work properly.

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40GB iPod Photo came with FW cable, doesn't work with FW cable

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