"500 internal server error" when trying to use F4 help in the variable sele

Hi Experts,
I am getting "500 internal server error" when trying to use F4 help in the variable selection screen (in WAD).
How could this be resolved?
Quick reply would be very helpfull.
Thanks in advance !!

It seems you are using wrong client ID. Make sure your logon pad has right details. You should verify this with your basis team.
If the problem persists then try re-installing. But before you do that you can execute sapbexc.xla which is in the c:\program files\sap\bw. Type c:\ in cell c3 and click "start button". Any red flag means you have wrong version dll/ocx on your local drive, in that case you should reinstall with right patches.
if this solution helps u then pls assign points

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"500 internal server error" when trying to use F4 help in the variable sele

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