500 Internal Server Error while accessing the report on portal

All,
We are on BI7.  have few queries on portal and recently while accessing the queries user is getting the 500 Internal Server Error. The error message is like below:
500 Internal Server Error
Failed to process request; contact your system administrator
BEx Web Application " I_Qnc()2ex.........(etc) does not exist.The application was either ended by a timout or an error occured.
Recently most of the users started getting this problem and it is on a high resolution to be resolved.
Any suggestion greatly appreciated.
Regards
Vijay

Hi
This is mostly TimeOut Error.
However, 500 Error applies to variety of problems within the server.
Please make a back up of your query and restrict it further so it populates less data.
If the report is running properly for less range of data, that's a timeout issue.
Otherwise you will have to recheck the query. Mostly these are timeouts because, in general production data is high and if there us less restriction, the query OLAP time and front-end time will be more than optimized.
Cheers
Sri

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