500 Internal Server Error while trying to view report from portal page

Question

Hello guys,
We are using BI7. while accessing the queries for the reports, its displaying  the 500 Internal Server Error. The error message is:
500 Internal Server Error
Failed to process request; contact your system administrator
BEx Web Application " I_Qnc()2ex.........(etc) does not exist.The application was either ended by a timout or an error occured.
Need your help on this..
Thanks in Advance,
Yogesh.

Answer 1

In which environment are you running this query? Is it Dev. system or Quality/testing or Production ?
1.Generally in most of the cases this will be a TimeOut Error, but not necessarily just that,500 Error applies to variety of problems within the server.
Try and restrict the query to populate less amount of data and check if you get teh same error, if so the check for latest OSS note, have a look at your SP level as well before  applying the oss note if relevant.
2. If this doesnt solve,then  recheck the query.
Due to large amounts of data in production the OLAP  and front -end might require more amount of time than assigned, though not recommended, you can check by changing the waiting time just for thsi query to make sure that this is the problem and not something else which requires basis assistance.
Regards,
Ray