5800 xpress music shuts down during sw update

Hi everyone,
I am experiencing very annoying problem with my 5800 xpress music. Currently it's software version is 51.0.006 and i want to update it to a new release 52.0.007. But when i start the Software Updater and when the installation of the update begins my phone shuts down and after approximately 1 minute turns on again, but the installation says that it lost connection with the device and that i should turn off then turn on my phone again and reconnect it with usb... I did that but the some thing repeats. When update started it noted that it is normal for a device display to go blank.. But mine turns off and installation stops..
Can anyone help?
Solved!
Go to Solution.

@lots of numbers:
Hi, do you have any troubles updating through FOTA or aren't there any update available through it? Remember that you will have to diall *#0000#
If there aren't any updates available for you through FOTA it's worth checking with both Ovi suite and Nokia software updater (both computer programs).

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Hay all ,,
plz help me
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http://i47.tinypic.com/16c508g.jpg
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hello,Dear nokia support team
Well when i try to update my 5800 xpress music phone on the nokia software updater it Gives that i have Version 21.0.025 And leatest is 21.0.025 And i see that there is V40 my Phone code Number is 0588668
Attachments:
Demon!.JPG ‏111 KB

This is what your product code says: 5800 RM-356 Middle-East_North Africa AE Ramadan Arabic Nav Red v1.
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Here is a strong possibility of what the problem is - I have noticed how easy it is to leave some application still running when you shut it down by using the slide switch. Maybe maps or bluetooth - anything really. Before you use that slide switch; display the main menu and look carefully for any item with a little circle near it. Any you find should be turned off by clicking onto that item and then exiting from it by clicking "exit". Now check that menu again to make sure that all items are now turned off.
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Hello,
I'm using Windows XP SP3 and the latest version of PC Suite downloaded on Nokia website. My phone is a 5800 Xpress Music and I did upload the firmware yesterday.
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Hi there. Unexpectedly things started working better (but not yet perfect).
I HAD been trying updating the drivers related to the phone yesterday, to no effect. But after giving up and disconnecting the phone I saw a disabled/broken device driver in the device manager tree (under portable devices) and deleted it. Then today I attached the phone by bluetooth and saw NOS start up and say that it HAD installed the supporting software!
In the System event queue there are a few messages about drivers being installed:
Event Source: WPDClassInstaller
Drivers were successfully installed for device WPD_NOKIA_73fd2114_0d73_49c3_9c65_1a2b2c7f6eba.
Event Source: WPDClassInstaller
Media player and imaging program compatibility layers were successfully registered for device WPD_NOKIA_73fd2114_0d73_49c3_9c65_1a2b2c7f6eba. Layer bits 0x00000003 were requested, layer bits 0x00000003 were registered.
Event Source: WPDClassInstaller
Autoplay registration was skipped for device WPD_NOKIA_73fd2114_0d73_49c3_9c65_1a2b2c7f6eba.
Event Source: WPDMTPDriver
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Got reckless and upgraded to Ovi Maps 3.0, which proceeded cleanly.
So partly solved, but calendar (important for me) still not syncing.
cheers...
Martin...

5800 xpress music messaging has gone very slow aft...

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@stripeertw
The brass contact that springs into taper on jack plug is on the vertical surface adjacent to where battery charger 2mm pin is inserted, away from all the other electrical contacts which are situated at either 180°or 90° to it for your information.
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5800 xpress music shuts down during sw update

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