5gen iPod not loading in iTunes or iPod updater 2006

I just got this 5th gen iPod for christmas and I have just started having these problems. I plug the ipod into the computer and nothing happens -no load in iTunes and the updater doesn't read it.
Just before this problem started happening the iPod would skip or freeze while playing songs. It would start out as just a delay of the song and the time reading would freeze but the song would keep playing. Then they would both freeze and I would have to restart it.
I need all the help I can get -thanks

iPod Updater 2006-01-10 has caused a lot of problems for a lot of people. If you were experiencing problems before you attempted to install the updater, I suggest you phone Apple's tech support and take advantage of their free within 90 days of purchase support. Or, if you have an Apple store near by, drop in and let them take a look.
If you had no problems before attempting to install the iPod Updater 2006-01-10 I suggest that you post a "me too" message to the "Complete iPod Failure" thread from 1-23-1006 ( http://discussions.apple.com/thread.jspa?threadID=330396&tstart=0 ), with a description of the problems you are experiencing and what model iPod you own. That thread is an effort at consolidating discussion of this specific issue, as well as a collection of the myriad possible fixes available.
Then phone Apple's tech support (1.800.275.2273) and let them know you've had a problem with the iPod Updater 2006-01-10.
Choose menu selection #1, Technical Support, and talk the automated responder through your configuration.
Good luck!

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Page 21 iphone manual:
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If you don't see your connected device in iTunes for Mac - Apple Support
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5gen iPod not loading in iTunes or iPod updater 2006

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