5th Gen iPod error while formating please help

Ok here is the long and complicated story. I had a iPod Mini 4GB and thought it was time to upgrade to a 30GB. itunes and everything working just fine up to the point where I went and loaded the ipod disc to format my new iPod. I incountered a iPodDeviceInternal assert error when the program started to format the iPod and failed to complete the install. I tried over and over again. I loaded itunes and it said that the iPod could not be Recognized and that i should reinstall itunes. I then went to Best Buy were I bought it and took it to the Geek Squad tech. center and he hooked it up and it worked fine,then telling me to try downloading the newest version of itunes. I did and it installed fine...but when i click it, it doesnt open. so baically I cant get itunes to open and my iPod will not format. Please Help me

Can you see iPod drive under Removable disk in My Computer?
If so,try disk defragment on it or manually format your iPod and lastly redo the whole installation process

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