5th Gen Ipod Not recognised by itunes or computer

I have done all of the things recommended by apple e.g. reset ipod, toggle the hold switch and nothing has worked. It seems that it maybe my computer thats the problem as the ipod connected and loaded songs on my Dads computer and his is the same as mine. I rang apple and wiped everything ipod related off my computer and redid eveything but it still dosn't work.
Soooo I Ran an ipod diagnostic test and this came up:
The iPod Service Logging Information:
[SERVICE: 0xD28,01:22:37 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Wed Nov 01 01:22:37 2006)
[SERVICE: 0xD28,01:22:37 INFO] ##### iPodService starting as a service, version: 7.0.2.16
[SERVICE: 0xD9C,01:22:39 INFO] Got signaled to go ahead... Starting device manager!
[SERVICE: 0xDCC,01:22:39 INFO] Listener Window created
[SERVICE: 0xDCC,01:22:57 INFO] [DevNodesChanged]
[SERVICE: 0xDCC,01:23:34 INFO] [DevNodesChanged]
[SERVICE: 0xDCC,01:23:34 INFO] [DevNodesChanged]
I don't know what that means but it's my only lead and I can't say that down the phone! anyone help please before I smash the thing.

Hello there, bradfordfan.
The following Knowledge Base article provides some great information for troubleshooting your issue:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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HT201413 ipod nano 7th gen is not recognised by itunes or computer despite re-installing itunes and the ipod itself

Very frustrated, ipod nano suddenly no longer recognised by itunes or computer, can anyone help?

Hello there, bradfordfan.
The following Knowledge Base article provides some great information for troubleshooting your issue:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Help - My 5th Generation Ipod not recognised by ITunes but 1st Gen Ipod is!

Can anyone help? This is driving me mad!
I recently purchased a 5th Generation 80gb Ipod. Before installing to my PC I downloaded the latest 7.2 version of ITunes together with quicktime. However whenever I plug my new Ipod in, nothing happens other than the 'Found New Hardware Wizard' appearing in XP asking for the driver to be installed and the Ipod Charging/displaying that it is fully charged.
I have spent hours going through the apple site and following their suggestions on this and have done the following:
Re-started the iPod service
Uninstalled and re-installed ITunes 7.2 (at least 5 times now!)
Deleted all my temporary folders and temp internet folders and cleared cookies, files, etc
Ran Windows Install Cleanup Utility to clean up any leftover installer files
Tried the Ipod in all of my USB 1 & 2 ports (My MESH PC is less than a year old)
I then contacted Apple Support who suggested I try my Ipod on another computer and if it didn't work to return it to them. So I duly installed iTunes (7.2) on my laptop at work and hey presto my Ipod was recognised and I was able to download a few tunes.
I glean from this that there can't be a fault with the Ipod itself??
Back at home I re- tried all of the things above and then after still no joy I connected my old 1st generation ipod to my pc and after some time ( at least 5 minutes) iTunes recognised the old ipod and syncronised. Using the same USB Port and the same cable I plugged in the new Ipod but still nothing happened other than being asked to install the driver once again!
Now all would be fine if I kept my music collection on my work laptop but unfortunately this is not possible and I could even get into serious trouble for having iTunes on there.
If anyone has any suggestions I would be really grateful as £200+ is a lot of money to pay for something that does not work!

The "driver" never was available from Apple. The driver files that Windows uses to communicate with an iPod are standard Windows OS drivers for a USB Mass Storage Device. If Windows cannot/does not recognize your iPod at all, not even at the driver level, it's likely an OS issue, unless the iPod fails to work on another computer as well. At that point you'd been dealing with a bad cable or bad iPod. Since another iPod works with the same cable, then it should be fine.
Try everything in this article that you haven't already tried:
http://docs.info.apple.com/article.html?artnum=61711

5th gen Ipod not showing in Itunes

Just got a Imac and am trying to connect my 30 gig Ipod video, which I have been using with my sony VAIO. I have read several postings about converting the Ipod over to a mac format. However, the problem I am having is that my Ipod shows up in the finder but does not show up in Itunes or the updater. Any suggestions would be greatly appreciated. I've tried resetting the Ipod while connected, restarting Itunes and the Imac.

Updater? Which version of iTunes are you using, and are you connecting it to one of the USB ports on the back of the screen?

5th gen ipod not recognized by itunes

i just downloaded itunes 7, i have no clue what my last version of itunes was, and when i plug my ipod in the screen on the ipod has the 'do not disconnect screen' but itunes does not see my ipod.
the ipod is however viewable in explorer (im using windows) and itunes recognized it when i plugged it in, until i downloaded itunes 7. any help is greatly appreceated

Try restarting your computer with your ipod plugged in. You might also try using a different USB port. If all else fails downgrade to itunes 6 here http://www.apple.com/support/
kEat0n

My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

5th gen Ipod not playing in any docking station

I have a 6th generation ipod classic that works great in my pioneer receiver and in both cars. I bought a 5th gen ipod on ebay for my wife and it seems to work just fine.
I restored it using itunes, then put synced songs to it. Everything works fine when it's connected to Windows but it won't play in any docking station. It gets a charge from the station, but won't play.
Does the 5th gen ipod not work in docking stations or is it possible mine isn't functioning right. I contacted the manufacturer of the station in one of the cars and they said all ipods should work.

I have the same problem with a Pioneer X-HM50-K hifi system. My 5th gen ipod (system 1.3 which up-to-date iTunes claims is up-to-date, tried resetting/restoring/all that), when plugged into the docking bay, pauses the music and shows a tick mark after a while with the text "ok to disconnect" beneath it. The tick mark becomes a Pioneer logo after a while but that does not change the fact that the ipod does not react, neither to the command buttons on the Pioneer system (or on the remote control) nor to the buttons on the iPod itself (those do 'click', but have no effect). It does get charged, but doesn't play, just as in the top posting.
A friend's iPod nano works just fine on the Pioneer, and my iPod works fine for everything else (headphones, iTunes, other docking systems I tried at friends', ...). So there seems to be a specific incompatibility with Pioneer systems.
How can this problem be investigated and solved ?

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

ITunes 7.3.2 (OSX) and 5th Gen iPod not synching

I have had my 5th gen iPod (30GB) for about 2 years now and originally had used it with Windows, then I switched over to a Mac in Feb and have been pretty happy. Normally i synch my iPod daily to get my playlists updated (so I don't listen to the same thing all the time) and so I can get new Podcasts that were downloaded. Before I left for work this morning, I was able to synch my iPod with no problem, when I was about to synch it before I went to bed, it will not synch. When I try to put in the iPod, iTunes then crashes. I try to put in the iPod and let iTunes open automatically, it loads then crashes again. I have rebooted both the Mac and did a reset on my iPod, but can't even perform a restore since before iTunes would pop up the iPod section, it crashes first. it IS mac formatted. i don't know what is going on and what chnged from this morning to this evening and why suddenly it doesn't work.
Anyone have any suggestions?

I deleted both iTunes and Quicktime7, emptied the trash, restarted, then reinstalled QT then iTunes. Still getting the same issue. Still "crashing" when the iPod is connected.
This is some of the information from the bug report that I thought might be helpful to figure out what went wrong (didn't want to include ALL the crash report, so I just included the info before the "thread crashed" details and the system info at the bottom):
Date/Time: 2007-08-08 06:42:00.704 -0400
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [66]
Version: 7.3.2 (7.3.2)
Build Version: 2
Project Name: iTunes
Source Version: 7320601
PID: 289
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x72133574
Model: PowerMac10,1, BootROM 4.8.9f1, 1 processors, PowerPC G4 (1.1), 1.42 GHz, 1 GB
Graphics: ATI Radeon 9200, ATY,RV280, AGP, 32 MB
Memory Module: DIMM0/J11, 1 GB, DDR SDRAM, PC2700U-25330
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Parallel ATA Device: ST9808210A, 74.53 GB
Parallel ATA Device: MATSHITACD-RW CW-8124
USB Device: Hub, Up to 480 Mb/sec, 500 mA
USB Device: iPod, Apple, Up to 480 Mb/sec, 500 mA
USB Device: BCM2045A, Broadcom Corp, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Microsoft Optical Mouse with Tilt Wheel, Microsoft, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: USB TO IDE, Up to 480 Mb/sec, 500 mA
FireWire Device: unknown_device, 0xD0F5, Up to 400 Mb/sec
(For the curious, the Broadcom device is a bluetooth adapter and the "unknown" FireWire device is an iBot from Orange Micro.)
And when I verified the information about the file mentioned, it shows the same file size and date mentioned when you look at "get info".
Any other suggestions?

ITunes crashes when connected to 5th gen iPod, not other iPods

iTunes 6.0.1 crashes EVERY time it starts up with the new 5th gen iPod. Works fine with other iPods, or no iPod at all. Reinstalled iTunes and restored to version 1.0 iPod form the 11-17-2005 iPod updater. Reset nvram, fixed disk permissions, rebooted. Nothing works. iTunes will not run with the 5th gen iPod. Period.
G4 Powerbook 17" 1 GB Ram Mac OS X (10.4.3)
G4 Powerbook 17" 1 GB Ram Mac OS X (10.4.3)

Have you tried re-installing the software that came with the 5th generation ipod?

IPod touch 5th gen will not connect to iTunes, also apple mobile device usb driver does not appear in device manager. PLEASE HELP.

I recently purchased my iPod touch with no issues. After updating to iOS 8.1.1 I found that my iPod would no longer appear in the latest version of iTunes and when I searched for Apple Mobile Device usb driver in the device manager, it was nowhere to be found. I've already uninstalled and re-installed ALL components of iTunes and read every single help article. I've tried everything. What went wrong?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

5th Gen iPod Not Being Recognized by iTunes

5th Gen iPod w/Updater 1.3. iTunes Ver. 7.6.2.9
Two weeks ago purchased music with no problems; sync'ed library w/iPod w/no problems.
Purchased music a few days ago- no problems. Started iTunes today to sync iPod and got msg saying registry values missing for certain drivers for burning discs, etc. Cause could be from other programs that burn discs etc.(???)
Plugged in iPod, got the tone beep and then a message that iTunes doesn't recognize the iPod attached. Disconnect and reattach. Did this several times - still doesn't work. I can play tunes from my iTunes library and my iPod OK - just can't sync them up. Anyone got a solution??
Thanks, Unicorn39

Well,after digging into the 1000's of msgs regarding problems similar to mine I found something I thought might help at (http://support.apple.com/kb/TS1538). I teied it and found that my drivers were OK so that wasn't the problem. While trying things I suddenly got the iPod recognized and it started sync'ing. I think the solution to my issue was to connect the iPod first; wait for it to be recognized by the pc (the tone beep) then go thru the acceptance of iTunes agreement, etc., iTunes then opened and the sync process began. I tried it with iTunes open and it won't work. It sounds like a hokey way to do it but at least I have my library and iPod in sync.
My next problem to work on is there seems to be registry problem with iTunes drivers for importing and burning CD's. Got to figure that out and fix.
Since I do have CopyTrans I may just re-install a back-level of iTunes and copy my iPod into the new iTunes library.
Unicorn39

Ipod touch 4 gen is not recognised by itunes

my ipod touch 4 generation is not recognised by itunes even i have tried all the suggestions given in the ipod user including uninstalling and reinstalling itunes and some other stuff but nothing has happened

Hi,
Try here: http://support.apple.com/kb/ts1538.
Hope this helps!
---likeabird---

5th gen. ipod not recognized by Mac

My 5th generation 30 gb ipod is no longer recognized by my Mac running 10.3.9 and iTunes 7. I've tried all of the standard troubleshooting except for restore since it can't be recognized to be restored. When it's plugged into the computer, it's charging with an animated icon but the ipod never shows up on the desktop or in iTunes. Help!
5th gen ipod Mac OS X (10.3.9)

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes

5th gen Ipod not recognized and not charging on any computer.

Hello
I have a 5th gen Ipod with an odd issue. I have an Ihome radio with Ipod dock in which my Ipod charges and plays everthing just fine. I usually just keep it there to charge and only hook up to my computer if I want to buy something or put other music on it. I tried syncing the other day and nothing happened, would not sync, charge, my computer would not even recognize it. I have tried 2 differnt cables, reset, have tried it with itunes started and not running on my vista computer and have also tried just to charge on a computer with XP that doesnt have Itunes installed. My daughter has in Ipod Touch that works just fine with both my cables and computers.
Any ideas of whats wrong with my 5th gen?
Thanks

Try restarting your computer with your ipod plugged in. You might also try using a different USB port. If all else fails downgrade to itunes 6 here http://www.apple.com/support/
kEat0n

5th Gen Ipod Not recognised by itunes or computer

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