7.6 Win crashes when opening some files that open on Mac
On XP SP3, I can play Apple movie previews without problem in Firefox.
I can also view certain 3rd party tutorials in quicktime in Firefox without any problems.
If I download the same files I was viewing without problem, quite often QuickTime 7.6 will crash when opening the file.
It's not a corrupt file, as if I try a few times, it will finally open.
These same files have zero problem if I open them in QT 7.6 on the Mac.
I'm running a server motherboard with ECC memory from a RAID with ECC memory, and I have NO crashes with my other software (SQL Server, Visual Studio, etc.)
How can I resolve this crashing issue?
I should have mentioned, to get it to crash, I double click on the file when Quicktime is NOT running (I don't have Quicktime set to always run either).
I found that if I open Quicktime 1st, THEN I can double click on the file and have it open (the one I could not get to open at all).
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HelloThank's for your helpsI hope this document is helpfulBest Regards,
Date: Sun, 22 Jun 2014 17:10:17 -0700
From: [email protected]
To: [email protected]
Subject: when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th
when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help m
created by Anoop9178 in Adobe Reader - View the full discussion
Hi,
Would it be possible for you to share the document?
Regards,
Anoop
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For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.thank's for reply and your help
i did the step's that you told me but i still have the same problem
i have the latest v.11.0.7
i
i disable the protected mode -
when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ?
if you can help me thank's
[email address removed by host]thank's for reply and your help
i did the step's that you told me but i still have the same problem
i have the latest v.11.0.7
i
i disable the protected mode -
Illustrator crashes when I try to open a file that I created previously
I need to open a file that I created on this computer (with this version of Illustrator), however the file will not open without crashing Illustrator. Unfortunately, I am financially unable to upgrade to a higher version of Illustrator for a few more months. I have copied the entire report below. Let me know if you have any suggestions:
thank you so much!
Process: Adobe Illustrator [387]
Path: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 12.0.1 (12.0.1)
Code Type: PPC (Translated)
Parent Process: launchd [219]
Date/Time: 2014-07-15 10:41:03.201 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 44301 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 13253 sec
Per-App Crashes Since Last Report: 9
Anonymous UUID: F3E59043-881A-4D2E-B8B0-2B5A148D2CC9
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ffffffff
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0xfdf885c4 0 + 4260922820
Thread 1:
0 libSystem.B.dylib 0x80142afa mach_msg_trap + 10
1 libSystem.B.dylib 0x80143267 mach_msg + 68
2 com.adobe.illustrator 0xb819440f CallPPCFunctionAtAddressInt + 206231
3 libSystem.B.dylib 0x80170259 _pthread_start + 345
4 libSystem.B.dylib 0x801700de thread_start + 34
Thread 2:
0 com.adobe.illustrator 0xb815acc0 spin_lock_wrapper + 90152
1 com.adobe.illustrator 0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2 com.adobe.illustrator 0xb80e88cb 0xb8000000 + 952523
3 ??? 0x8ae94536 0 + 2330543414
Thread 3:
0 com.adobe.illustrator 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.illustrator 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.illustrator 0xb80c6b13 0xb8000000 + 813843
3 com.adobe.illustrator 0xb80c0037 0xb8000000 + 786487
4 com.adobe.illustrator 0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.illustrator 0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.illustrator 0xb801ceb7 0xb8000000 + 118455
Thread 4:
0 com.adobe.illustrator 0xb815aa8b spin_lock_wrapper + 89587
1 com.adobe.illustrator 0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.adobe.illustrator 0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.adobe.illustrator 0xb80e88cb 0xb8000000 + 952523
4 ??? 0x8aace7d6 0 + 2326587350
Thread 5:
0 com.adobe.illustrator 0xb815a8ff spin_lock_wrapper + 89191
1 com.adobe.illustrator 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.adobe.illustrator 0xb80c6b13 0xb8000000 + 813843
3 com.adobe.illustrator 0xb80c0037 0xb8000000 + 786487
4 com.adobe.illustrator 0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.illustrator 0xb8145397 spin_lock_wrapper + 1791
6 com.adobe.illustrator 0xb801ceb7 0xb8000000 + 118455
Thread 6:
0 com.adobe.illustrator 0xb815a93a spin_lock_wrapper + 89250
1 com.adobe.illustrator 0xb8176f67 CallPPCFunctionAtAddressInt + 86255
2 com.adobe.illustrator 0xb80c6b13 0xb8000000 + 813843
3 com.adobe.illustrator 0xb80c0037 0xb8000000 + 786487
4 com.adobe.illustrator 0xb80dd8e8 0xb8000000 + 907496
5 com.adobe.illustrator 0xb8145c1d spin_lock_wrapper + 3973
6 com.adobe.illustrator 0xb801ceb7 0xb8000000 + 118455
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffffffff ebx: 0xe6000000 ecx: 0x000000e1 edx: 0xe600084c
edi: 0xe6000848 esi: 0x000000e1 ebp: 0x8a028d80 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010206 eip: 0xfdf885c4 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xffffffff
Binary Images:
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib
0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
0xb8000000 - 0xb81defff +com.adobe.illustrator 12.0.1 (12.0.1) <F24FBFDD-E694-6F38-BFFB-293613CEF2DE> /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Translated Code Information:
objc[387]: garbage collection is ON
Rosetta Version: 22.27
Args: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator -psn_0_208947
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb0324d74, 0xb815a8ff)
0x9948da3c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x01baaf90: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACESemaphoreList::Wait(unsigned long) + 36
0x01bab1dc: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACEMPThread::Task() + 76
0x01baaba0: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : _TaskGlue + 28
0x9948e988: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 100
0x905e5f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x9948da80 ctr: 0x90545600
r00: 0xffffffda r01: 0xf0305d20 r02: 0x03d1fea0 r03: 0x00006f03
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x13c8dd7c r09: 0x4d555458 r10: 0x00000004 r11: 0xa00be698
r12: 0x90545600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x9948da20
Thread 1: (0xb011cefc, 0x8acb2204)
0x97216880: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics : _CGSRegisterCursorWithData2 + 256
0x97216eb8: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics : _CGSRegisterCursorWithData + 132
0x97216f64: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics : _CGSSetCursorFromPremultipliedDataWithSeed + 152
0x93bcb198: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD : _SetCursor + 556
0x97da3384: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox : SetAnimatedClassicCursorOnly(unsigned long, unsigned long, unsigned char) + 196
0x000127a0: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 63516
0x994ab3a4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TimerThread + 368
0x905e5f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x905e26e8 ctr: 0x90545610
r00: 0xffffffd9 r01: 0xf0284890 r02: 0x00000001 r03: 0x00005f03
r04: 0x00006003 r05: 0x00000000 r06: 0x1dcac908 r07: 0x00000000
r08: 0x63d6cf7a r09: 0x00000001 r10: 0xf0284e78 r11: 0xa00be6a0
r12: 0x90545610 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x995411cc r19: 0x995411d0
r20: 0xa00c56d0 r21: 0x995411d4 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0xa00c571c r27: 0xf0284e78
r28: 0xa0f6e02c r29: 0x1dcac908 r30: 0xa0f6e060 r31: 0x905e2340
Thread 2: (0xb019ed74, 0xb815a8ff)
0x906c9aa4: /usr/lib/libSystem.B.dylib : __dispatch_semaphore_wait_slow + 248
0x906c8190: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 116
0x905e5f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x906c9abc ctr: 0x90545600
r00: 0xffffffda r01: 0xf0182dc0 r02: 0x00000000 r03: 0x00002803
r04: 0x00000040 r05: 0x3b9a5197 r06: 0x00000020 r07: 0x00000000
r08: 0x3b9a5197 r09: 0x00000000 r10: 0x3b9a5197 r11: 0xa00be698
r12: 0x90545600 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0xa00c47cc r22: 0xa00c47c0 r23: 0xa00c47c8
r24: 0x00000244 r25: 0x85b10cc9 r26: 0xa00c450c r27: 0x00000040
r28: 0x0000000f r29: 0x224cd197 r30: 0xa00c47a0 r31: 0x906c99b4
Thread 3: (0xb009adf8, 0xb815acc0)
0x906c84b8: /usr/lib/libSystem.B.dylib : __dispatch_mgr_invoke + 228
0x906c7e9c: /usr/lib/libSystem.B.dylib : __dispatch_queue_invoke + 308
0x906c802c: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread2 + 372
0x906c8168: /usr/lib/libSystem.B.dylib : __dispatch_worker_thread + 76
0x905e5f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x906c8480 ctr: 0x905892d8
r00: 0x0000016b r01: 0xf0080bb0 r02: 0x00000000 r03: 0x00000004
r04: 0x00000000 r05: 0x00000000 r06: 0xf0080d0c r07: 0x00000001
r08: 0xf0080d28 r09: 0x00000000 r10: 0x0000003e r11: 0xa00bd530
r12: 0x905892d8 r13: 0x10624dd3 r14: 0x90717b04 r15: 0xf0080c0c
r16: 0xf0080c8c r17: 0xa00d83dc r18: 0xf0080d28 r19: 0xa00d2588
r20: 0xa00d3588 r21: 0xf0080d0c r22: 0xa00d2508 r23: 0xa00d2488
r24: 0xa00d83dc r25: 0x00000000 r26: 0xa00c462c r27: 0x00000000
r28: 0xa00c4604 r29: 0xa00c433c r30: 0xf0080d28 r31: 0x906c83dc
Thread 4: Crashed (0xb7fffacc, 0xfdf885c4)
0x003bddcc: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 3911240
0x00193010: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1638540
0x00192d28: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637796
0x00192b78: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637364
0x0020ab80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2128892
0x00192c80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637628
0x00192b78: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637364
0x0020ab80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2128892
0x00192c80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637628
0x00192b78: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637364
0x0020ab80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2128892
0x00192c80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637628
0x00192b78: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637364
0x0020ab80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2128892
0x00192c80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637628
0x00192b78: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 1637364
0x0020ab80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2128892
0x0020f750: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2148300
0x0020f2fc: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2147192
0x02336484: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : _AGMVirtualImageIteratorContainerGetTileImage_GetTileImage(BIB_T::AGMVirtualImageIterator Container*, AGMImage**) + 192
0x02554ec8: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : BIB_T::CAGMVirtualImageIterator::GetTileImage() + 60
0x02452434: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : RasterPort::DoVirtualImageInternal(RasterGState*, _t_BRVInt32Rect const&, __bool8, RasterPathPaintServer const*, __bool8) + 3480
0x024526c8: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : RasterPort::DoVirtualImage(RasterGState*, _t_BRVInt32Rect const&, __bool8, RasterPathPaintServer const*) + 92
0x024530ac: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : RasterPort::DoFill(RasterPathPaintServer const*, __bool8, __bool8) + 2512
0x02453a04: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : RasterPort::Fill() + 504
0x0231fe64: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : _AGMPortFillProcV2_Fill(AGMPort const*) + 188
0x02421b54: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : BasePort::DoImage(agm::Image const*, BRVCoordMatrix const&, long, __bool8, __bool8) + 1776
0x023207e8: @executable_path/../Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM : _AGMPortImageProcV2_Image(AGMPort const*, AGMImage*, BRVCoordMatrix const*, unsigned long) + 392
0x000784a8: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 480548
0x00206ff8: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2113652
0x00206a8c: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2112264
0x00221d60: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2223580
0x0022249c: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2225432
0x001f1c38: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2026676
0x001ee2c0: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2011964
0x001f1b88: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2026500
0x001ee38c: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2012168
0x001f1b88: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2026500
0x001ee2c0: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2011964
0x001f1b88: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2026500
0x001ee38c: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2012168
0x001f1b88: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2026500
0x001ee38c: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2012168
0x001f1b88: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2026500
0x00276e00: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2571900
0x00276a04: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2570880
0x00275e80: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 2567932
0x0072acdc: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 7503192
0x0072a9dc: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : dyld_stub_binding_helper + 7502424
0x1212e600: /Applications/Adobe Illustrator CS2/Plug-ins.localized/Extensions.localized/Layers.aip/Contents/MacOS/Layers : dyld_stub_binding_helper + 96412
0x1212d790: /Applications/Adobe Illustrator CS2/Plug-ins.localized/Extensions.localized/Layers.aip/Contents/MacOS/Layers : dyld_stub_binding_helper + 92716
0x1212c724: /Applications/Adobe Illustrator CS2/Plug-ins.localized/Extensions.localized/Layers.aip/Contents/MacOS/Layers : dyld_stub_binding_helper + 88512
0x1212c284: /Applications/Adobe Illustrator CS2/Plug-ins.localized/Extensions.localized/Layers.aip/Contents/MacOS/Layers : dyld_stub_binding_helper + 87328
0x10987ec4: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 347476
0x109880e4: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 348020
0x10988364: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 348660
0x109ae978: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 505864
0x1096d9d4: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 239716
0x10946fec: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 81532
0x109ae0c0: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 503632
0x109add98: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 502824
0x109664a4: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 209716
0x10946c44: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Required/AdobeADM.bundle/Contents/MacOS/AdobeADM : dyld_stub_binding_helper + 80596
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x003be5f8 ctr: 0x003bdcc4
r00: 0x01840010 r01: 0xbfff70c0 r02: 0x00000020 r03: 0xe6000000
r04: 0xffffffff r05: 0x00000109 r06: 0x000000f7 r07: 0x00000848
r08: 0x00001090 r09: 0x00000008 r10: 0x00000004 r11: 0x80000000
r12: 0x00000010 r13: 0x00000000 r14: 0x00000000 r15: 0x13c357f8
r16: 0xffffffff r17: 0xe6000000 r18: 0x00000109 r19: 0x00000004
r20: 0x00000004 r21: 0x00000848 r22: 0xffffffff r23: 0x00000004
r24: 0x00000848 r25: 0x00000000 r26: 0xffffffff r27: 0xe6000008
r28: 0x00000108 r29: 0xe600084c r30: 0xe6000004 r31: 0x00001090
Thread 5: (0xb022084c, 0xb815aa8b)
0x00000000: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator : + 0
0x994ce4bc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TS_exception_listener_thread + 128
0x905e5f08: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x90545cc4 ctr: 0x90545590
r00: 0xffffffe1 r01: 0xf0203df0 r02: 0xa00c9090 r03: 0x05071200
r04: 0x00000002 r05: 0x00000000 r06: 0x00000054 r07: 0x00005903
r08: 0x00000000 r09: 0x00000000 r10: 0x05800000 r11: 0xa00be194
r12: 0x90545590 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x05071200 r23: 0x00000000
r24: 0x00000054 r25: 0x00005903 r26: 0x00000000 r27: 0x00000000
r28: 0x00000002 r29: 0x00000002 r30: 0x00000000 r31: 0x994ce444
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.36f3
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HDT721032SLA380, 298.09 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 3
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1005, 0x24300000 / 2
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x24330000 / 5
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x021d, 0x24320000 / 4
USB Device: Officejet Pro 8600, 0x03f0 (Hewlett Packard), 0x5912, 0x26200000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 4I see you are on Mac.
Assuming you have Administrator privilages:
Go to System Preferences
Choose Users & Groups
Click "+" sign to create new user
Setup preference for new user
Restart and login as with as new user
Illustrator should be accessible from this new user (without your user prefs).
Edit:
You will need to copy your file to the "Shared" folder in the old user folder so you'll have access to it in the new user account. -
Photoshop crashes when loading a file or image
Using Photoshop cs3 on a PC with Windows 7 installed.
Major Problem: Photoshop gives no response when opening an image of any sort or psd file which ends out with the options to either close the program or close and find a solution online which gives no solution whatsoever.
PScs3 was working just fine when installed but after installing an NVIDIA plug-in did it start bearing some problems. When loading png files, a window normally appears telling me that Photoshop could not parse the file. After seeing this I went to uninstall the plug-in. The problem seemed to went away but shortly after was Photoshop crashing at random, and I do mean random. Starting Photoshop at first seems to nullify the chances of crashing but after either a short period of time or a long period of time will it crash when trying to open a file. Opening multiple files at once doesn't work either but when opening only one file into PScs3 will it cooperate until opening a second. I'm not sure if the plug-in is what caused the problem but I do know everything from there seems hectic. Every crash leads me opening PScs3 again with all of its settings reset from when I first exited normally.
Plugin Used:
Photoshop_Plugins_8.23.1101.1715
Appications Type; 4,317 KB
Company - InstallShield Softwere Corporation
Have you tried uninstalling and reinstalling the program?
Unfortunetly yes I have attempted this and the problem still occurs towards cs3. This makes me fear that the entire program is glitched.
Do you have any other plug-ins installed?
I've checked and there are no other plug-ins attatched.
This is my last option before seeing to reformat my computer. If there is any input about the topic, now is the time.Just a hunch: change your default printer to something else (a locally attached printer, not networked) or "PrintToPDF", then relaunch Photoshop and try again.
It could also be a plugin (try disabling ALL third party plugins).
And it could be a bad OS install, a virus, etc. It may take a while to find. -
LR4 Beta crashes when accessing DNG files
I am experiencing problems using 64 bit Win 7 and LR4. LR4 seems to crash every time I try to "DEVELOP" a dng format image that was created (imported from Raw) with LR3. I am not having the problem with the CR2 or JPG images although my processing speed seems extremely slow. The images were originally created with a Canon 7D or a Canon G12.
Bill,
It is my understanding that there is a known bug opening DNG files that have previously been developed under PV2010. The bug seems to cause a crash when they are first accessed in the Develop Module. Try fresh images from the camera for testing purposes and see if you get the same crash. You shouldn't, and this will allow you to test the new features and provide feedback.
Jeff -
Adobe bridge crashes when saving illustrator files
Hi there,
We are developing custom connector using Adobe Drive SDK for our DAM system, the integration with CS was working fine, we recently updated Adobe Drive to 4.2, and we are encountering bridge crashes when saving illustrator file. It didn't happen with older version(4.0.2) of Adobe Drive, not sure why. I pin point the part that causing the issue: in our custom connector, we have READ_XMP_METADATA capability which we need to display the thumbnails and previews, and in the ftp sample connector, this capablity is not included originally, so the issue does not happen, but if I add this capabilty, the crash issue happens as well. If we exclude this capablity from our connector, this crash issue doesn't happen.
We noticed this only happens when saving illustrator file, not photoshop or indesign, and it seems that only in illustrator, when save, and the bridge has the current file folder showing, we are seeing there are twice folder refreshes, and usually it will crash after the second time. In photoshop and indesign, we don't see folder refreshes. If switch to other folder, the crash won't happen. We tested on both windows and Mac, on Mac, this seems happen less often. Another thing we noticed is in debug mode, or we have many debug logging turned on, the crash happens less often, if it is deployed with no debug logging, the crash happens almost everytime. So we are guessing it might be some synchronization problem.
Could you please advice what's the cause of this issue?
Thanks,
KatherineHas it ever worked?
What kind of files are they and where do you save them?
Is a printer connected, set up and turned ON?
Have you already tried resetting the preferences?
Generally it's not a good idea to just save old files, because then some artwork may be automatically flattened. Illustrator will save the file to the old version file-format and if you used new features in-between, those cannot stay live in the old version file format. -
Adobe Acrobat 9.5 crashes when OCR multiple files.
Adobe Acrobat 9.5 crashes when OCR multiple files. A window appears Adobe Acrobat has stopped working." Then Windows closes the program.
Log Name: Application
Source: Application Error
Date: 7/15/2013 9:08:55 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ENV12W7.dot.state.nv.us
Description:
Faulting application name: Acrobat.exe, version: 9.5.5.316, time stamp: 0x518ac052
Faulting module name: drs832.dll, version: 8.0.2.1088, time stamp: 0x47f2127d
Exception code: 0xc0000005
Fault offset: 0x0013c31f
Faulting process id: 0x109c
Faulting application start time: 0x01ce8174d93e1008
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Faulting module path: C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\plug_ins\PaperCapture\drs832.dll
Report Id: d8a8f897-ed68-11e2-bae0-d4ae52c31ca5Please do check the Performance of your computer at that point of time .
As some time the usage also causes the issue that makes a software stopped working .
In order to chek the system performance , check the Task Manager and go to Performance tab .
If still the issue persists , try wih the following link :
http://helpx.adobe.com/acrobat/kb/acrobat-could-access-recognition-service.html -
Premiere Pro 5.5 crashes when importing mpg file
Premiere Pro 5.5 crashes when importing mpg file.
I can get the file to import if I first right click the file and tell it to "open in source monitor" then tell it to import.
When I do this it indexes the file. After it is done indexing is when I can then import the file.
Should I not just be able to tell it to import and it does the indexing?
These files that I am tryig to open were with Premiere Pro 4.Welcome to the forum.
What are the specs. of this MPEG file? Might be something in those, that is causing an issue.
Good luck,
Hunt -
Hi! I'm new to mac so I need for help . Why when I open safari also open some pages that I don't click? What should I do ,get any cleaner ?
Please review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/ -
I am using PS 12.1 x64 on a Windows 7 64 bit pc.when I try to open large files that i have created (1.2 gb to 1.5 gb) the ram usage for Photoshop climbs to 4 gb and the file will not open
Machine specs, please. Totallinstalled RAM, scratch disk space, etc
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
My ipad 1 keeps crashing when in some aps
Just started having this problem, crashes when using some apps. Very annoying.
Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414 -
I had this problem of not being able to open some files a couple of years ago and eventually was able to fix it but i can't remember how. Any help would be grateful.
The following document should help: Error: Adobe Reader could not open '*.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and was not correctly decoded.)
Please update this thread if your issue is resolved.
Thanks,
Shashi
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