7th Generation iPod Nano will not connect to iTunes after iTunes 11.1.4.62 update
I updated iTunes to the 11.1.4.62 version last night. Now, when I connect my iPod Nano 7th gen device, iTunes gives me a message stating that an iPod has been connected but could not be indentifed properly, try reconnecting, unistall then reinstall iTunes, blah blah. Tried all that and none of it works. iPod worked fine on this computer on iTunes until this update. Windows 8.1 system.
Hello MarkLesch,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Verify that your computer meets the minimum system requirements
Verify that iTunes is installed and updated
Restart the computer
Verify that Apple Mobile Device Support is installed
Verify the device's USB connection
Verify that the Apple Mobile Device Service and iPod service are both running
Verify that the Apple Mobile Device Driver is installed
Remove and reinstall iTunes
Best of luck,
Mario
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