8.0.2 - problem 1 - unable to scroll screen when the keyboard is present. Huge problem for emails and other cloud based providers that allow for data entry. We need a fix ASAP!

8.0.2 - problem 1 - unable to scroll screen down or up when the keyboard is present. When typing text, I am unable to see the text I am writing due to this problem. Huge problem for emails and other cloud based providers that allow for data text entry. While the keyboard is present, I am unable to scroll down to see the text, the screen automatically scrolls back up to the top of the screen. We need a fix ASAP!

Have you tried resetting your iPad? You will not lose any data. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

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Problem with youtube and other video websites

I have a problem with youtube and other video websites:
Everything is up to date (flash, FF, my plug ins..) but i keep getting freezes when the video loads. I can hear sound but i can only see the first frame of the video.
I've reinstalled flash/firefox or tried updating them again for about 4 times now and my cookies/cache has also been errased which i usually don't do. If i enter FF's safe mode it also freezes.
I hope someone could help out, i've searched for answer on google before and tried everything i saw but it didn't helped.
grts,
agrash

Hmm, so that person had a conflicting plug in.
Problem is that whenever i enter firefoxes safe mode which disables every plug in, i still have the youtube freeze/crash

Satellite C series Touchpad scrolls/moves when the left button is depressed

Hi,
Seem to be having a problem with my touchpad.
After about 2 weeks of normal operation, it now only scrolls/moves when the left button is depressed.
Have had a look in settings but cannot seem to get anywhere.
Any ides?
Thanks,
K

It is not easy to say what is wrong there. Maybe such behaviour is result of defective hardware.
I recommend you to reinstall operating system using HDD recovery option and check functionality again with factory settings. If the same will happen again from the first moment it must be hardware malfunction and in such case you should contact nearest Toshiba service provider.
They can check it, repair if necessary and all costs will be covered by warranty.

Problems Receiving Emails and some data on WIFI since latest software update.

Problems Receiving Emails and some data on WIFI since latest software update.
My blackberry torch will not receive emails on wifi since the latest software update, I've tried numerous wifi networks and several handsets, even had them replaced and received a brand new. Still the same problem.
When turning off the wifi network on the torch, the phone will stall for 5-10min while it tries to communicate with the network (vodafone) to receive outstanding emails and data.
Can someone please inform Blackberry and get a quick fix on this

Sounds like you have Do NOt Disturb turned on.
settings - do not disturb - off

Problems with email and SMS after 1.3.5

Let me first say that I love the Pre. Up until this point it has been perfect - I have a replacement, but that is because I dropped it (wrong angle, wrong location, broken screen). However, following the 1.3.5 update I'm now having a fairly important problem with email and sms - I can receive email and messages, but not send them.
I have two email accounts. My personal account is with earthlink. My work account goes through an ISP using the domain name of my employer. I'm not using Microsoft Exchange or Outlook. I have tried deleting and reentering the accounts and that did not work. I can receive messages but get error messages when I try to send.
The same for messaging. I don't use it very often. But yesterday I get a text message and tried to respond and got the error message.
I power the phone off every night because I have a landline and use that as the primary phone at home.
I have been looking around message boards trying to find a fix for this. Has anyone had this issue and resolved it?
Thank you.
Post relates to: Pre p100eww (Sprint)
Message Edited by starburst42 on 01-05-2010 07:06 AM
This question was solved.
View Solution.

I forgot to add that this is a stock Pre. There are no patches or homebrew apps.
Edit:
I found a fix for the email problem, in posts on precentral and this board from a few months ago. The info came up in a Google search, and not searches of the boards, which is kind of frustrating. Here is the info, and the link. I really wish Palm would put info about this work around on their site, or at least make it easy for people to find. The solution is the last message in the thread linked below:
Had the same problem. Checked with Earthlink - no help. Checked with Sprint - no help. Checked with Palm - no help. Here is what finally worked:
Delete the earthlink account and start over. When you do - this is the key - set up the account manually! If you use the Pre defaults and try to change the settings it will not correct the problem. Your settings for outgoing mail must be:
"smtpauth.earthlink.net"
Use Authentication set to "on"
username is your email address
your email password
port set to "587"
encryption "none"
Again, the key is to set up manually.
smtp email fix
Message Edited by starburst42 on 01-06-2010 12:08 PM
Message Edited by starburst42 on 01-06-2010 12:09 PM

Why is my Apple ID still disabled when supposedly was fixed by apple httsupport this am over 12 hours agora dithery said it would be disabled no longer then 8 hours and I still am unable to buy anything in the I tunes store or pay for any apps or games

Why is my Apple ID still disabled when supposedly it was fixed by Apple ID support over the phone this am over 12 hours ago and they said it ( my Apple ID and password) would be disabled no longer then 8 hours and I still am unable to buy anything in the I tunes store or pay for any apps or games.

We are fellow users here on these forums. Have you tried logging out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then logged in and seeing if it then works ?

I have a problem, my wife has an ipad with photos , emails etc etc, she has recently got herself a new iPad Air, has now been using that for two or more months, more photos (new) more emails and other stuff. Will send next query as running out of room to

I have a problem, my wife has an ipad with photos , emails etc etc, she has recently got herself a new iPad Air, has now been using that for two or more months, more photos (new) more emails and other stuff. What she wants to do is get all she wants from ipad 1 to new ipad without finishing up with 2 of everything which happen on previous occasion. I realise that she needs to tidy up ipad 1 first and get rid of thousands of emails etc. I need help.
Thanks kiwihdrider

Hi yes that works well when the new ipad hasn't been used. Trouble new one has been used for two months or more, has lots photos email etc etc. I am worried that these will go. When we did iPhone thru same process finished up with two of most things pics and emails. The emails alone were over 2 thousand and wife reluctant to delete them all. I would and just sort pics. Any other ideas
Ta

Problem with Thunderbird email: When I send email using a mailing list, with my email included in the list, the message shows up in my Sent list and others rece

Problem with Thunderbird email:
When I send email using a mailing list, with my email included in the list, the message shows up in my Sent list and others receive it but it does not come to my email Inbox. The same problem occurs when I send the email to the mailing list addresses individually. When I send a simple test message to myself, I do receive it in my Inbox. Can you help me??
Bob Greenman

Are you using either cc or bcc? Is googlemail involved? Some email providers suppress cc's and bcc's to oneself since you will have a copy in your Sent folder.

The very top of my 13" macbook pro screen, above the browser or application frame, goes black sometimes and I'm unable to see the choices

the very top of my 13" macbook pro screen, above the browser or application frame, goes black sometimes and I'm unable to see the choices, any ideas?

Back up all data.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
defaults delete -g NSFullScreenDarkMenu
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V.
Wait for a new line ending in a dollar sign (“$”) to appear. You can then quit Terminal. Log out and log back in.

When in landscape mode page does not scroll up causing the keyboard to cover typing are.

When in landscape mode page does not scroll up causing the keyboard to cover typing area.

No, but try terminating and restarting Safari:
1. Press the Home button
2. Double click the Home button to bring up the "Recent Apps" tray.
3. Touch and hold on the Safari icon in the "Recent Apps" tray until a "-" appears.
4. Touch the "-" to terminate Safari.
5. Restart Safari and see if your Bookmarks are back.

Since the change over to the Docucloud I'm not authorized to send for signatures. I need this corrected ASAP HEEELLLLPPP

Since the change over to the Docucloud I'm not authorized to send for signatures. I need this corrected ASAP HEEELLLLPPP

Hello Richv96701951,
Can you please open a support ticket and provide your email address with which you login, so that our support team can resolve it an earliest.
Support | eSign services from Adobe
-Rijul

Blackberry HUB "Show Read Filed Emails" ON AND OFF button SERIOUS Gmail PROBLEM NEED BUG FIX ASAP!

Its been for years (starting from 10OS Version 10.2 ) I couldn't see filed/labeled emails in my Z30/Z10 Blackberry HUB of my Gmail account, but I just downloaded Blackberry Blend and it started to show all my filed/labeled emails, but I still cant see them in my Blackberry HUB! Maybe you can tell me how to make Read Filed Emails visible in Blackberry HUB too?
Blackberry HUB >> Settings >> Display and Actions:
Show Read Filed Emails is ON
Show Sent Emails is ON
Both are turned on, but I still cant see them like on Blackberry Blend.. On search field then I type specific email from filed/label from my Gmail account I immediately finds it, but then I go back to Blackberry HUB all I can see just emails from inbox and single sent emails and YES "SYNC ALL EMAIL FOLDERS" IS SET TO ON AND "SYNC TIMEFRAME" IS SET TO FOREVER (''Sync All Email Folders'' is set ON and ''Sync Timeframe'' is set FOREVER).
Here is picture of email settings:
http://forums.crackberry.com/attachments/blackberry-10-os-f269/338662d1425451994-read-filed-messages...
I want to see all emails in devices Blackberry HUB like in Blackberry Blend desktop! What should I do to make it happen?
I find out that then I click on the Blackberry HUB > Settings > Display and Actions: "Show Read Filed Emails" to ON or OFF again and again, view in Blackberry Blend immediately changes in order I did ON or OFF, that's pretty amazing, but Blackberry HUB DOESN'T RESPOND AT ALL! View is the same doesn't matter if I change it ON or OFF.
View in Blackberry Blend starts to look the same like in phones Blackberry HUB then I click "Show Read Filed Emails" OFF, it looks like Blackberry HUB doesn't respond to ''Show Read Filed Emails'' ON and OFF button at all, ITS ALWAYS OFF! What should I do next??
I'm using Blackberry Z30, but I have Z10 too and it also doesn't work and it looks like this "Show Read Filed Emails" not working button bug is on all 10 OS devices except Blackberry Blend desktop version which works perfectly confirms it.
I'm using Gmail and I have latest Blackberry 10 OS version OFFICIAL 10.3.1.1565
Here is a picture how it looks then ''Show Read Filed Emails'' ON and OFF:
(first is OFF, second is ON)
http://forums.crackberry.com/attachments/blackberry-10-os-f269/338513d1425416890-read-filed-messages...
As you can see then ''Show Read Filed Emails'' is ON, Blackberry Blend changes and I can see all my emails (and there are a lot of unread ones! (sorry I blurred some of my emails for privacy)), but in my devices Blackberry HUB there is no changes and its displaying the same thing like ''Show Read Filed Emails'' was OFF. I miss a lot of emails and its really annoying and I think you understand why.. Blackberry Blend desktop version is a savior today, but THIS IS NOT A SOLUTION!
Any FIX suggestions ASAP?
UPDATE:
I tried a lot of times to delete and sign in again and again, but it looks like only Blackberry Blend respond to every setting changes! Blackberry HUB doesn't respond AT ALL! Devices Blackberry HUB only show INBOX and SENT MESSAGES all the time, but if "Display Style" in Blackberry HUB is set to "Conversation" SENT MESSAGES disappear from devices Blackberry HUB too (in Blackberry Blend is everything FINE!) if they are part of CONVERSATION FILED/LABELS EMAILS!!
All issues I been searching all this years and everyone was blaming Gmail, but it looks like ALL THIS YEARS THIS WAS Blackberry HUB "Show Read Filed Emails" ON and OFF button BUG/PROBLEM which doesn't work on devices Blackberry HUB and today Blackberry Blend desktop version CONFIRMS IT!!
Yes Yahoo accounts FILED/LABELS EMAILS with devices Blackberry HUB works FINE, but Gmail - NOT and NEED FIX ASAP!

Newest edits in here:
http://forums.crackberry.com/general-blackberry-discussion-f2/please-send-very-important-10os-device...
100% FIX SOLUTION GUARANTEE for Gmail archived/labeled Emails not showing problem!
How to fix it? FIX "Show Read Filed Emails" button to respond to ON and OFF devices Blackberry HUB for Gmail accounts - NOW IT IS ALWAYS OFF if you press ON or OFF!
"Show Read Filed Emails" button ON and OFF for Gmail account works on Blackberry Blend desktop version!
Error/Bug: Blackberry HUB do not show Gmail labeled emails
Main problem: Blackberry HUB "Show Read Filed Emails" button doesn't respond to ON AND OFF and is always OFF fo Gmail account.
Main problem: ALL Blackberry 10OS devices Blackberry HUB"Show Read Filed Emails" button ON AND OFF doesnt respond with Gmail accounts!
Works with: Blackberry Blend desktop version responds to "Show Read Filed Emails" button ON AND OFF with Gmail accounts! (pressing "Show Read Filed Emails" button ON and OFF again and again, view in Blackberry Blend immediately changes in order you press ON or OFF, but Blackberry HUB is always on OFF)
"Show Read Filed Emails" button doesn't work with: Gmail accounts
Status: NOT FIXED!
OS version: Blackberry 10 OS version OFFICIAL 10.3.1.1565
PROBLEM FOUND!
I created new Gmail account send 5 test emails and made first 2 test emails labeled and made step by step set up on my Blackberry 10OS device to confirm this ''Show Read Filed Emails'' button BUG/PROBLEM/ERROR:
1. I signed in with my Blackberry 10OS device like this:
http://forums.crackberry.com/attachments/blackberry-10-os-f269/338846d1425503380t-gmail-archived-lab...
2. When I set on Gmail account settings "Sync Timeframe" is set to FOREVER and "Sync All Emails Folders" is set to ON
http://forums.crackberry.com/attachments/blackberry-10-os-f269/338847d1425503392t-gmail-archived-lab...
3. And at last I go to devices Blackberry HUB and see this:
http://forums.crackberry.com/attachments/blackberry-10-os-f269/338856d1425505143t-gmail-archived-lab...
As you can see it doesn't matter if "Show Read Filed Emails" button is set to ON or OFF, Blackberry HUB doesnt respond at all, but Blackberry Blend view changes at same second then I press.
CONCLUSION: "Show Read Filed Emails" button ON and OFF BUG/PROBLEM/ERROR for Gmail accounts is confirmed and it STILL NOT FIXED!
Please spread the word to people who have all the power to influence and accelerate processes to FIX this VERY SERIOUS ISSUE or please tell me there could I send this FIX SOLUTION to to get fastest respond and get it FIXED ASAP. THANK YOU!
STILL NO FIX!

Unable to scroll down when image is full size in the preview frame.

Since the recent update to Premier Elements I am unable to use the 'down button' on the slider bar to scroll down to the next image when the image is at full size. I am still able to scroll up.

First, check all your relevant System Preferences.
Scroll bar prefs are in Appearance, mouse behaviour is in Keyboard & Mouse, and finally check the settings in Universal Access also.
If all those check out, are you running a 3rd-party utility that might affect mouse / scroll behaviour? Use Activity Monitor to see everything that is running on your machine.

Unable to scroll down to the end of my playlist with i tunes

I must say that I could not be more disappointed with the new i tunes 11. I have been using if for four months and have had nothing but problems which, as I am a professional DJ who uses it everyday, is really bad news. Unlike the old itunes creating playlist is a laborious process. I just bought a load of tunes from the Itunes store for a podcast I have to do but, to create a playlist and drag from another playlist (i.e.purchased) seems impossible. Once one clicks on view sidebar the plalylist disappears so you have to search for every single tune. Can anyone help ? Is there a solution ? I have read the tutorials and have used I tunes for over a decade.To add, now I can't scroll down to the end of my playlists even to click on create or get to any playlist past those beginning with the letter S. I hope someone from Apple sees this as the old I tunes was a far better product. Creating a seperate window for playlist and drag and drop is far easier. If I could find another application other than I tunes I would drop this like hot bricks.Apple have taken a huge leap backwards in my opinion.

Open the playlist. Click View > Show View Options, and set "Sort By" to "Manual Order."
Then you will be able to move songs up or down your playlist by drag-n-drop.

Whenever I have a pdf document open, and then switch to another tab to view another webpage, the scrolling function on the touchpad will not work. This seems to be a glitch with Mozilla, according to Dell. How do I fix this?

When I open a pdf document (like an E-version of a newspaper) in Mozilla and then switch to another tab to view another webpage, I am unable to use the scrolling function on the touchpad. I have to use the up and down arrows to get other pages to scroll. When I close that pdf document, everything works fine. I talked with customer support with Dell, and he said it was probably a glitch with Mozilla. So I tried to do the same thing on IE, and there was no problem scrolling with the touchpad while a pdf document was open on another tab. I would like to get a fix for this so I don't have to keep closing open pdf documents in order to scroll with the touchpad while on other tabs. Thank you

Hi elliezzz,
If you are having issues with your iPhone not being recognized by iTunes, you may find the following article helpful:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
- Brenden

8.0.2 - problem 1 - unable to scroll screen when the keyboard is present. Huge problem for emails and other cloud based providers that allow for data entry. We need a fix ASAP!

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