8310 email and PIN issues

i'm not sure if i am just not doing something right but for some reason, my phone will not recieve emails or PIN's until i send one. I had another 8310 and it did not have this problem but would recieve messages right away. is there a setting to tell it to check my mail box?
thx

update: i just did a battery pull and it appeaers to be back to normal. i should of thought of that sooner!

Similar Messages

Email and Contact Issues

My emails are not coming through to my phone unless I manually refresh. I have three accounts setup (Yahoo! and 2 school email accounts). Both school accounts, when I sign on from a computer says something about Outlook: one says Mircosoft outlook and the other says Outlook live.
I contacted my school and got the correct settings for each account. They work because I get the emails as long as I manually refresh. I initially had my phone set to check for mail every hour but after realizing it was not automatically doing this, I set it for every five minutes. That still didn't help.
Out of frustration, I called Verizon who told me they knew nothing about such an issue. They connected me to Samsung who said the same thing. Apparently they were both lying as I have Googled this issue and see that it has been posted since Sept 2010. I just have not noticed a solution (possibly overlooking it).
The solution that they gave me was so a hard reset (didn't work), delete then re-add the accounts (didn't work) or use a workaround. My response to their last suggestion was that I did not feel it was necessary for me to do that when the phone I purchased was supposed to handle email. This has been an issue since I got the phone in Nov 2010 when I switched to VZ. I didn't really notice it until this month because I was having text messaging issues which they didn't fix until this month.
Samsung ended up telling me to send them my phone and they would troubleshoot it but I had to contact VZ about getting a loaner phone as they were going to have it for a week. When I called VZ back, they told me they would just send me a replacement phone and to not send the phone to Samsung because they could have given me a defective phone. The order wasn't placed because their system was down that Friday and the guy was supposed to call me back. He never did so I called VZ a third time.
The tech support rep told me that she was positive that if I got a brand new phone I would still have the same problem because its a known issue that Samsung has yet to fix. Also she had the same phone and also some other people she worked with. She told me to make sure I deleted junk mail, sent stuff, kept the inbox down, and empty the trash and that should help. She was supposed to call me back and see if it helped (which it didn't). She never called back....that was Monday and today is Friday.
Now I'm feeling like they are lying to me because they don't want to replace my device. Then on top of that they told me it would more than likely be a refurbished device instead of a brand new device even though I still have a warranty. Should I push for a new phone or is this really a known issue with Samsung that they have yet to fix? If it is a Samsung issue, what's the workaround until they actually fix it?
By the way, Gmail works almost instantaneously. They told me to forward all of my mail there but that didn't work for my two school accounts. I don't like that anyway.
As for the contact issues, I just noticed two weeks ago that my Facebook and Twitter contacts are unsyncing themselves. I don't have all of my Facebook friends or Twitter followers in my phonebook but those whose phone numbers I have, are linked to their Facebook and or Twitter accounts but I notice that both of these accounts unlink themselves. I have no idea why this happens. I keep having to go back into my phonebook and relink about 30 people to their Facebook and or Twitter profiles. Any idea why?

10sEn wrote:
In your email app, have you tried going into each account, pressing the menu button, account settings, and setting email check frequency to the desired time?
If that's not the issue, then perhaps pressing the menu button at the home screen, going into settings, accounts and sync, and clicking the background data option is the issue.
The reason why Gmail works well is that instead of polling (which is what the email app uses, where it queries the account to see if there's anything new), it pushes your email through meaning that it's virtually instantaneous.
With regards to the Twitter and Facebook issue, try going into the accounts and sync area that I mentioned before. There, you will be able to set the SNS sync interval and sync the contacts, birthdays, and whatever else it allows. You'll probably have to click on each of those accounts to check various options before it will autosync.
My frequency is set to every 5 mins. That hasn't worked.
The background data sync option is clicked already.
The Twitter and Facebook SNS syncing is set. I have noticed though that sometimes when I go in there, the sync arrow is red by Twitter and Facebook. I uncheck the box and recheck it and then it turns green again. What I don't know is why it randomly turns red in the first place. I'm assuming this is the reason the Facebook and Twitter stuff unsyncs itself.

Email and editor issues

I am having several issues with Elements 11. I cant e-mail photos using the share>e-mail, i have tried to use the adobe e-mail service but it doesn't work and does windows live even work anymore? when I am in the organizer and want to do a full edit it will not open the picture in the editor, it does open the editor but not the picture.

I'm sorry you're having problems with the email services. The issue you're describing is related to the timeout feature of the website; for your security, the website will timeout and require you to login again in order to access information and/or process a request (such as sending an email). The issue of the timeout comes into play when writing a long email or allowing the page to sit without making any movement or changes; typing in the email window does not constitute active movement. What I would suggest is that when writing a long email, use a word processing program (like Microsoft Word) to compose the email, then sign-in to your email account and copy/paste the message. This way you will not lose your email or have to worry about the timeout feature. Also, if you have email programs on your computer (i.e. - Outlook Express, etc.), you can configure those to work with the Verizon email service so you'll no longer have to login to the website for access.
Please let me know if you have any other questions. Thanks!
Karl
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Email and hyperlink issues

Hopefully this makes sense...let's get started!!!
I have a dynamic text box with a list of names that i want to
make email links. In the property inspect window i have inserted
the "mailto:" with email address but when i publish the page no
WORKY..very frustrating...what am I doing wrong.
The same thing is happening with a list of web address i am
trying to input.
PLEASE HELP
much appreciated
chris

I'm sorry you're having problems with the email services. The issue you're describing is related to the timeout feature of the website; for your security, the website will timeout and require you to login again in order to access information and/or process a request (such as sending an email). The issue of the timeout comes into play when writing a long email or allowing the page to sit without making any movement or changes; typing in the email window does not constitute active movement. What I would suggest is that when writing a long email, use a word processing program (like Microsoft Word) to compose the email, then sign-in to your email account and copy/paste the message. This way you will not lose your email or have to worry about the timeout feature. Also, if you have email programs on your computer (i.e. - Outlook Express, etc.), you can configure those to work with the Verizon email service so you'll no longer have to login to the website for access.
Please let me know if you have any other questions. Thanks!
Karl
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Email and interent issues

I have had both Fios and Comcast andI have to say that comcast is much more reliable. My biggest issue is email. Right now I log into email and click on view emails and it asks me to log in again. At times when I compose an email and click sent it fails, erasing the email and obviously not sending it. To me a stable system is much better than receiving these upgrades that are unwanted.

I'm sorry you're having problems with the email services. The issue you're describing is related to the timeout feature of the website; for your security, the website will timeout and require you to login again in order to access information and/or process a request (such as sending an email). The issue of the timeout comes into play when writing a long email or allowing the page to sit without making any movement or changes; typing in the email window does not constitute active movement. What I would suggest is that when writing a long email, use a word processing program (like Microsoft Word) to compose the email, then sign-in to your email account and copy/paste the message. This way you will not lose your email or have to worry about the timeout feature. Also, if you have email programs on your computer (i.e. - Outlook Express, etc.), you can configure those to work with the Verizon email service so you'll no longer have to login to the website for access.
Please let me know if you have any other questions. Thanks!
Karl
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Send encrypted emails and PIN messages

I'm using BIS. Is there an easy way to send encrypted emails or PIN messages? I found an app on GetJar called bbCrypt (http://bit.ly/qIM7zG) that encrypts/decrypts strings using 3DES, and I know there is an S/MIME package available for BlackBerry, but I'm not sure how to use it.
Can someone please help me?

Anybody? Please help.

Email and WiFi issues

Hello, hoping someone can give me a hand with a couple issues with the Z10 I'm having.
First thing, when an email is sent from the Z10 it is getting time stamped 6 hours ahead of time(I am CST -6 timezone), I did read about this problem on the crackberry forums so sounds like it's already been brought up to blackberry's attention.
Another problem with email that I've noticed is I added my work email to the device, then I deleted it and added a different work email account from the same domain. I am now receiving emails from both accounts still even though the first one was deleted, those emails are still showing up in the hub even after restarting the device.
And there seems to be an issue with the WiFi when I am connected to the WiFi I can't go online with the phone. Even if there is a problem connecting to the internet through the WiFi, shouldn't the device be able to just automatically start using the service providers network instead of giving the user an error?
So if anyone has any ideas of what I can do about the emails or WiFi, let me know and I'll give it a try and post my results.
Thank you,
Kevin.

Hey Kevin,
Welcome to the BlackBerry® Support Community Forums.
To better assist you with these issues I have a few questions:
What type of email account do you have set up on your BlackBerry with the time stamp issue?
When you go into the hub do you still see the email address listed for the email account you deleted from your accounts?
Do you use BlackBerry Enterprise service?
In regards to your Wi-Fi issue, try checking the Wi-Fi Diagnostic Information:
1. Go to Setting
2. Select Network Connections
3. Select Wi-Fi
4. Select Advanced
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

RV042G Log Email and other issues

The RV042G manual said to use this site for support so here goes. After owning and operating the RV082 for many years, I recently upgraded to the RV042G V01. Overall the RV042G hardware appears to function pretty good. The RV042G has faster throughput, but it is slightly slower in command/control response and boot than the RV082. I have now owned the RV042G about two days and have found a number of issues. Specifically, emailing logs doesn't work.
- Emailing logs does not work. RV042G does not appear to handle any type of connection authentication, it does not have a place for the senders user name or password. I have tried SMTP servers that require no authentication and ones that do, none of them work. RV082 worked fine with the Time Warner Cable (TWC) SMTP server, RV042G does not. Additionally, there is NO output in the logs to show a failure. So TWO bugs here. I have checked settings to ensure no blocking rules, have rebooted, and even did a factory default with no luck and absolutely no mention in the logs anywhere of failure to send.
Email is my primary issue, any suggestions on getting this working would be appreciated. I've also identified a number of other issues as well and included them here to avoid multiple posts. These are:
- Port 0 apparently responds to interrogation and shows CLOSED (not STEALTH per grc.com). This was NOT the case for the RV082 and is a potential security vulnerability as it cannot be redirected.
- Port 1 is CLOSED and apparently responds to interrogation. This was NOT the case for the RV082. Normally I would be good on the RV082. I could redirect any OPEN or CLOSED ports to the bit bucket (192.168.1.254 for instance). BUT, the RV042G Port Forwarding is NOT sending things to the bit bucket and instead decides to OVERRIDE the forwarding and respond to queries. So there are TWO bugs here. This is a potential security vulnerability.
- The ALL Logs tab shows nothing, but sub tabs do until AFTER you hit the clear button, then it works as expected. This happens every time you open the logs. Another poster identified this problem so this is confirmation of that issue. Also, once the dialog box for the log has closed, it will not open again until leaving the page and returning.
- Authentication failures will show up in the System Log but not in the Access Log?
- HTTPS html interface works fine in Firefox. However, turn it off and use just HTTP and there is a problem. Can't see the forms and buttons, can only see the background image. This isn't as much of a problem as I can just use HTTPS, however, with the RV082 when HTTPS was activated it would open the remote management portal regardless of whether the button was clicked or not. So really a non-issue but a bug none the less.
- RV082 could send 500 log events, RV042 can only send 100. Again, not a bug but a reduction in capability over the older RV082.
One last thing, your hardware version control numbers and firmware download page are confusing for the RV042G V01. Found this when I checked if there was a newer version of the firmware than what the RV042G shipped with. Here is what the firmware update page shows:
"Cisco RV042G Dual Gigabit WAN VPN Router"
"Firmware Release 4.2.1.02 - RV042, RV082, RV016 firmware 4.2.1.02-tm (V3 hardware required)".
The problem is that you reset the hardware version in the RV042G (V01). Just seems probable that someone will download the firmware for the RV042 V01 and try to put it on the RV042G V01.
I like the RV042G overall and will wait for updates for these issues (email logs would be nice sooner rather than later as this is an advertised feature). The RV082 was a great router for a long time ONCE most of the bugs were fixed, hoping the RV042G will be the same.

Guess I spoke too soon. If Remote Management = Disable and HTTPS = Enable, it will OPEN external access to port 443. So have to use an access rule to kill it off. Can STEALTH Port 1 as well with an access rule but have to block all traffic there. Cannot block Port 0 (make it STEALTH) with an access rule and this needs to be fixed in firmware.
So port forwarding does work but not when sent to the bit bucket, have to use an Access Rule instead. (You can see this by doing the following: turn off HTTPS and remote management and look at port 443 from the outside of the firewall. No response at all. Now enable HTTPS and keep Remote Management disabled and forward port 443 to an unused internal IP address. The port still shows up as OPEN but won't connect. Again, the RV082 did not exhibit this behavoir and would simply not provide any response to an external query if forwarded to an unused internal IP address.)
For clarity, I have the RV042G V01 with Firmware Version : v4.2.1.02 (Jan 18 2012 14:10:55).

Iphoto emailing and "events" issue

I am not sure if these issues are related. 2 weeks ago I began having and issue where 3 of my events had no key image. It also said there were 0 photos in the event. If you clicked on the event, you could still see there were photos in there. I did a little research and discovered that I may have caused this when I emptied iPhotos trash recently. I didn't know this had to be done and there were several thousand photos in there. Since then I have also updated to Yosemite. I have now noticed that I cannot email photos from iPhoto anymore. I can go through all the steps but after I hit send, the wait bar goes to the end and nothing happens. I let it sit overnight once and it was still waiting. I assume these issues are related to either me emptying the trash or updating to Yosemite. Anyone have any ideas how fix this? I am using OSX 10.10.2 and iPhoto 9.6.

Go into iPhoto's Accounts preference pane and delete the email account that's there. Then add it back and try to email again.
A better solution, IMO, is to set Mail as iPhoto's email client in iPhoto's General preference pane. That allows you better access to Contacts, a sent copy created automatically and also has templates in the stationary section similar to iPhoto's. Mail is also more reliable.

Email and Synching issues

How do I get my Hotmail account to synch with my droid.
If I delete an email on my computer --- it still shows on my phone. If I delete an email in my phone....it does not update on my computer. I am hitting the refresh but guessing there is something else missing.
Or have I purchased a phone where now I have to keep up my email in two locations....I am not going to be happy if that is the case!

Here is Some instructions that might can Help Ya! b33
https://motorola-global-portal.custhelp.com/app/product_page/faqs/p_country_code/US/p/30,6720,8417
How can I set up Hotmail?
For Android 4.0 (Ice Cream Sandwich) users, Click here for instructions.
To setup Hotmail on your DROID RAZR once you have already set-up your phone, follow directions below. If you are addingHotmail account during your phone's initial startup, skip down to Set-up account menu (Instruction #3).
Open Applications tray, touch My Accounts
Select Add Account
You will be at the Set-Up accounts menu with several other social network icons.
Select Email icon
Enter your full Hotmail email address, including "@hotmail.com" domain name in all lower case.
Enter Hotmail password.
Leave Automatically configure account checked.
Tap on Next. phone will connect to your email server and state "Success!" if account was set-up correctly.
Your account is now set-up. Please test sending and receiving an email. If you are having issues sending email from Hotmail after set-up, edit the Hotmail account Outgoing server settings, uncheck Use secure server and change the outgoing port from 25 to 587. (Use 587 for sending/outgoing settings with Wi-Fi )
You should be able to send Hotmail email on port 25 if you are not on Wi-Fi .
During the connection, you may be asked to complete a manual set-up if your email provider is not recognized, your email address/password is incorrect, or if your email provider has restrictions on mobile email set-up. Please check with your email provider to obtain all the information above. You will need your POP3 or IMAP port and server settings to complete a Manual set-up. If you have this information ready, proceed to next section regarding Manual setup.If prompted for manual setup, touch Manual setup. You can also get into manual setup by unchecking Automatically configure account after you entered your email address and password.
Touch General Settings, confirm information in all General Settings fields are correct. Make any necessary changes, then select OK to exit this menu.
Touch Incoming Server.
Select POP Mail Server
Enter POP3 server - pop3.live.com
Activate check on Use Secure connection and Verify Certificate
Enter Port 995
Enter / Confirm your Username (complete email address including the @hotmail.com)
Enter / Confirm your Hotmail Password
Tap on OK
Select Outgoing Server
Enter SMTP server - smtp.live.com
Do not check Use Secure connection, but check Verify Certificate
Enter Port - 587 (or 25 when Non-Wi-Fi)
Enter or just confirm your Username (complete email address including the @hotmail.com) if already displayed
Enter or just confirm your Hotmail Password if already displayed.
Tap on OK
Tap on Other Settings
Select length of time messages will be kept on phone. (1 week, 2 weeks, 1 month, 2 months, Never Delete Messages)
Tap on OK
Tap on OK again to submit Hotmail set-up.
Your account is now set-up. Please test sending and receiving an email.
If you are having issues sending email from Hotmail after set-up, edit the Hotmail account Outgoing server settings, uncheck Use secure server and change the outgoing port from 25 to 587
You should be able to send Hotmail email on port 25 if you are not on Wi-Fi. If you are using Wi-Fi, use outgoing port 587.
***You can also bookmark the Hotmail Web Brower internet address into your DROID RAZR for full Hotmail functionality and access to your personal folders at http://mobile.live.com
Hotmail, Live, and MSN email accounts now supports CorpSync connection for email accounts.You can get your email, calendar, and contacts pushed automatically to your phone using Exchange ActiveSync (EAS). EAS keeps everything in sync between your phone and Hotmail, so whatever you do on your phone, like delete an email, add an appointment, or update one of your contacts with a new number, will also be reflected on the web, and vice-versa.
From the home screen, touch Apps > My Accounts > Add Account > Corporate Sync
Enter your email address and password.
Enter the following settings:
Field
Setting
Domain
Leave this blank
Password
Enter you password
User name
[email protected], [email protected], [email protected]
Use Secure Connection
Enable
Proxy
Leave Blank
Server
m.hotmail.com
After the account has been validated, go to Settings > Accounts, look for the new account that was just created; it will have the same name of the account that was used to start this setup process.
Select the correct account name; then tap on General Settings and change the account name to the correct name for your Exchange account followed by tapping on OK.
Transfer Hotmail contacts to your phoneTo transfer Hotmail contacts to your phone:Export your Hotmail Contacts
Sign in to your Hotmail account.
Click the Contacts tabs.
Click the Print view.
Align the cursor with the first letter of the 'Name' column.
Highlight your contacts by holding down the cursor and dragging it down the list.
Hold down the 'ctrl + c' keys to copy the list.
Open Microsoft Excel (or a similar spreadsheet program that supports comma separated values).
Select cell A1 in Excel (the top square on the left side).
Hold down the 'ctrl + v' keys to paste.(Note: Do not use 'Paste Special' command.)
Select File > Save as and type 'CSV (Comma delimited).' (Note: Make a note of where you saved the file.)
Import Contacts into Google Gmail:
Log on to Gmail, and then click Contacts at the top of the page
The Contacts list opens in a new window
Click Import Contacts
Click Browse, and then navigate to the .csv file that you created in the "Export Outlook Contacts" section of this article
Select the file, and then click Import Contacts
After your contacts are imported, a dialog box appears and displays the total number of contacts imported
Import to your phone:
On your phone, from the Home screen, press the Menu key
Touch Settings
Touch Accounts
Select your Google account marked with a "G" icon
Make sure Sync contacts is checked with green checkmark.
To immedately sync contacts, press Menu button, tap Sync Now
Your phone will now sync and transfer your contacts from Gmail to your phone
Adding a Hotmail Account using Android 4.0 Ice Cream Sandwich
From the home screen touch > Settings > Accounts & Sync
Tap Add Account > Email
Select Windows Live Hotmail to add.If you would like to manually set up your account, touch Other from the email accounts screen.
Enter the username and password. Your email account will be able to set up automatically.If you are unsuccessful with setting up your account automatically, touch Other from the email accounts, enter your email address and password and touch Manual Set up.
Select POP3
Use the following settings:
Username: Enter / Confirm your Username (complete email address including the @hotmail.com)
Password: Enter / Confirm your Hotmail Password
POP3 server: pop3.live.com
Port: Enter Port 995
Security type: SSL/TLS
Authentication Method: Auto
Touch Next.
SMTP server: smtp.live.com
Port: Enter Port - 587 (or 25 when Non-Wi-Fi)
Security type: STARTTLS
Authentication Method: Auto
Touch Next and select the desired Inbox checking frequency

4.4.2 Note 3 Update... Now Email and other Issues

Since I updated to 4.4.2 this morning, the basic email app shuts down every time you tap on a notification. You then have to go to the app itself and reopen it. Since it's the stock app, you can't uninstall it. Not that I'd want to since I took the time to setup 3 different email accounts.
I also been having issues with the split screen not going away when you swipe it down to the bottom of the screen. The only way to close it is by backing out, which causes the first app you had open to close. Which is frustrating. My Note 3 worked just fine before the update. Any suggestions?

Craziness... Now when I use the split screen function, the windows are locked and are NOT adjustable. And to top things off, the email app now fails to send emails!

8310 email and MS Exchange Server

How can I set my blackberry 8310 to sync up with my college Microsoft Exchange Server.
My service provider is AT&T, I have the bb plan.
I want my blackberry to be able to update itself with the calendar entries I enter as well as being able to send and receive emails.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hi,
My name is Chris, ... and I'm addicted to my Blackberry.
Solved!
Go to Solution.

You will first need to check with your carrier to make sure you have the right data plan. With a regular BlackBerry data plan your data won't truly sync. You can setup to receive your Inbox emails, but the rest of the data has to be synchronize when the device is connected to your computer. If you have the BlackBerry Enterprise Plan all of your data will sync wirelessly, almost instantaneously.
With AT&T the regular data plan is $30 and the Enterprise plan is $45.
Do you know if your college has a BES (BlackBerry Enterprise Server)? I'd check with them first before switching plans.
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

E72 Email and Browser Issue

Hi Guys,
I have recently updated to the newer firmware version in my Nokia E72.. It had been working well for the past few weeks. Now i have a problem in connecting to the internet using my WLAN network in the default web browser. I have added my WiFi connection to the internet group by going thro' Ctrl panel-->Settings-->Connection-->Destinations-->Internet and have also set it as the default connection. In the nokia web browser too, i have selected the access point as "Internet". But whenever i try to access any site, it says, "Connnection not available". What could be that??
As for the issue with the email, it works fine.. i am able to downloiad and view mails.. but i am unable to change the access point settings. I have used my WLAN name as the default access point and unable to change it.
One more thing that I found out just nw is that whenever i use email i.e as long as the WiFi connection remains live via email, i am able to browse the sites using the default web browser. but the moment i disconnect mail, the web browser returns the phrase, "Connection not available" as before. This sounds peculiar..and these two issues are someway connected to another..Doing a hard/soft reset may solve this issue.. but it would be better if someone can help me with a solution to this problem..
Regards
Robert

Was reading this article before. I think RIM is aware of other competing browser's features, so they're taking steps to get the BlackBerry Browser up to date
http://www.internetnews.com/mobility/article.php/3836386/BlackBerry+May+Have+New+Mobile+Browser+by+2...
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Email and Photo issue since update

Ever since the 2.2 firmware update the images I email from my 3g iphone are displaying very low res on my wife's phone and vice versa. She emailed me some photos that looked fine before the update and now they are all pixelated. Has anyone else had this issue since the update?

This is a known bug and the subject of a big thread here:
http://discussions.apple.com/thread.jspa?threadID=1802430&tstart=45
There is not much you can do about it other than hope for an upgraded firmware release.
The photos are stored on the phone in the proper resolution, and you can copy them to your computer and they look fine.

Not getting all emails and sync issues

For some reason I am not getting all of my emails on my blackberry. I am using Outlook Express at home. Most emails come through but it is weird--some never get to my blackberry inbox and some replies I get from messages I send never get to my blackberry but appear in my outlook. What is the deal?
Also, even though my bb is set to reconcile on the mailbox and handheld, I still have to delete messages in both places. How do i fix that?
Thanks!!

Try temporarily turning off the desktop. If the problem goes away change the settings on the desktop to leave messages on the server. Or, if it is an MS Exchange or IMAP account it is probably automatically filing messages in folders as soon as they appear.

8310 email and PIN issues

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