8500 officejet prints blank sheet but copies fine

I am able to copy documents fine in Black and Color; however, when printing either with wired or wireless the document feeds thru without any text being displayed.
I tried in Word or Excel with same negative result.
I have tried multiple computers (XP, WIN7) same negative result.
I tried cleaning to 3rd level and still negative result. 
Unplugged printer and tested again with same negative result
suggestions what it could be?

How are you connected to the printer, USB or Wireless?

Similar Messages

  • Printing blank sheets

    My daughter and  I have the same hp printer.  She ran out of black ink, so I took mine out of my printer as I didn't have any extra on hand.  When I replaced mine with a  new cartridge, it would print blank sheets.  Also, the ink cartridge she borrowed from me, did not work in her printer either.  Nor did a new cartridge.  Both printers were working before we did the ink cartridge exchange.
    So, now neither of our printers work.  They sound like they are printing something, but only blank sheets come out.
    I have read all of the troubleshooting suggestions and nothing works.  I do believe it has something to do with the cartridge exchange.
    Thank you,
    This question was solved.
    View Solution.

    Sorry that you are experiencing this issue. Sometimes when it is printing blank pages, the print head may need cleaning or it may be a software issue with the drivers. 
    Can you print a self-test page/printer status report from the printer itself. If so, then it may be software problem. If not, it is the printer itself that needs attending. 
    Here is a link that may assist you with this problem. 
    Let me know if this helps. 
    **Click the KUDOS star on the left to say 'Thanks'**
    Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

  • Printer printing blank sheets

    My printer is printing blank sheets. I have cleaned print heads installed new cartridges and printer is set as default printer

    Hi , I see that you are getting blank sheets, when printing. I will certainly do my best to help you. Try and print a hardware self test on the printer, to find out if it is a hardware or software issue.HP Photosmart 5510, 6510, and 7510 e-All-in-One Printer Series - Printing a Network Configuration Page. If you are using Windows, download and run the Print and Scan Doctor, it will diagnose the issue and might automatically resolve it. What operating system are you using?How to Find the Windows Edition and Version on Your Computer.Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer? How is the printer connected? (USB/Ethernet/Wireless) If you appreciate my efforts, please click the 'Thumbs up' button below.If there is anything else I can help you with, just let me know. Thank You.

  • Printer printing blank sheets between printed ones

    I have a HP Officejet 6210 all in one, running windows XP. My problem is when I am printing something I made up in microsoft word, it puts out a blank sheet first than it puts out a blank sheet in between the printed ones. I don't want to have to babysit it if I have a lot of copies to print.It seems to only do it on certain ones. I have an older version of word.

    This article should help resolve your blank pages:
    Give the steps listed under your operating system a try and let us know if it helps.
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    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • HP Photosmart Pro B9180 Printing Blank Sheets

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    Hard Reset – While printer is powered ON, pull
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    wall. After 30 seconds reconnect power to wall
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    tools to use when the printer hardware is not
    functioning properly!
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
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  • Printer prints blank sheets of paper

    I was recently given a HP Photosmart Premium C309n printer from my Uncle for college. I have already installed the driver on my Mac Book Pro laptop which has a OS X 10.7 operating system. I finally received a correct ink cartridge that fits my printer, but now the printer is just printing blank pages!! Please help me, I am a freshman in college and is in great need of this printer!!!

    HI ellebelle2911,
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    Hello once more,
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    Validate code and fix reported errors. 
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    <style type="text/css">
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    Update: nothing is printing - all pages come out blank 
    Opened a 3 page pdf from an email - prints 3 blank pages
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    HP printer B209a
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    Hi @connelljm,
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    Scrub/ Uninstall
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    1.On the Dock, click Applications, and then click Utilities.
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    Restart the printer. Now you can download and install using the Apple Updates. Click on the link below to begin the installation and follow the on screen instructions:
    OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
    I hope this helps, please let me know the outcome!
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Feeds paper, sometimes repeatedly, in print mode and doesn't print. Copies fine.

    My HP 7410, running XP Pro with constant updates, doesn't print but copies fine. It feeds paper, sometimes many sheets, but just pauses briefly with paper in position to print and doesn't print. I thought the problem might depend on the weight of the paper, but it doesn't matter. If the paper is too lightweight, jams a lot because it picks up several sheets at time.

    Two things:
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