8500 officejet prints blank sheet but copies fine

HP OFFICEJET PRO 8500 AIO PRINTER      
I am able to copy documents fine in Black and Color; however, when printing either with wired or wireless the document feeds thru without any text being displayed.
I tried in Word or Excel with same negative result.
I have tried multiple computers (XP, WIN7) same negative result.
I tried cleaning to 3rd level and still negative result. 
Unplugged printer and tested again with same negative result
suggestions what it could be?

Hello,
How are you connected to the printer, USB or Wireless?

Similar Messages

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  • Printer printing blank sheets

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    Hard Reset – While printer is powered ON, pull
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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