8520 Update problems - going round in circles!
Hi everyone!
I am hoping someone can help.
I've been trying to sync my BB Curve 8520 with my laptop for the last few days and nothing is happening. I have update the desktop manager to the newest version, I plug in my phone and still nothing, the desktop is saying the phone is disconnected. I have tried to go through the BB website and check for updates. Again it says connect phone, I do this and nothing happens.
I have really been going round in circles. T-mobile have told me to take it to the shop but unfortunately we do not have T-mobile in NI.
Can anybody help?
Many thanks
Claire
mcculloch82 wrote:
I've been trying to sync my BB Curve 8520 with my laptop for the last few days and nothing is happening. I have update the desktop manager to the newest version, I plug in my phone and still nothing, the desktop is saying the phone is disconnected. I have tried to go through the BB website and check for updates. Again it says connect phone, I do this and nothing happens.
Hi and welcome.
Is the BB turned on when you connect it?
On the laptop, when you go to my computer with the BB connected, does it show in the list of drives?
Are you using the USB data cable that came with the BB when it was brand new? Some cables are to charge the battery only and not for data, so if this was the case the computer will not be able to "see" the BB.
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