8600 all in one not printing

First off, I am very technically challenged..My printer is connected by wireless to two computers. Both are not able to print anything. They both printed until we put a new computer in then one worked for a little while and the older one worked. Now neither works.The light on the port in the back where the ethernet wire is connected is lit at the bottom part of the port and flashes intermittintly at the top part. The connection does not snap in.Is this most likely a harware problem? Is there something that I can do as an easy test? Is replacing the port something that can be done at Best Buy or the like? The printer is 2-3 years  old and we have loved it up until now...Thank you

HI ,
I noticed that you're experiencing issues when printing to your HP Officejet Pro 8600 Printer. I understand that the trouble started when you got a new computer. I would like to look into this for you today. We're looking at the possiblity that the new computer is interfering with the printer's IP Address on the Network. Let's see, if we can identify the cause. I see that you mentioned in your post, Wireless and Wired connection. How is the printer connected? (Ethernet/Wireless) Here's a document I would recommend that you try, An 'Unable to Find Printer' Error Displays for the HP Officejet Pro 251dw, 276dw, and 8600 Printer Series.
Try the HP Print and Scan Doctor to help identify and fix common problems when installing or using HP s on your home network. What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages). Note:  You might need to follow this guide for both of the computers. I recommend following it to the end, and then try printing from both machines.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

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    Click the “Kudos Thumbs Up" at the bottom of this post to say
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    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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