8630 all-in-one prints wirelessly from phone but not from laptop

I just set up my new 8630 printer and it is connected wirelessly. I printed something from my phone on it. I downloaded the driver from HP to my laptop but it will not work with the printer. I cannot print wirelessly from the laptop. I have not tried from USB cable because I am determined to make this work! I am not sure the driver installed properly either. When I go to the control panel and click on printers and find the 8630 it says"empty." Feeling frustrated. I never have good luck installing stuff like this! I also downloaded the troubleshooting software and none of the solutions has worked either. Any help would be appreciated!
Thanks!

Hello DLKoons,
Welcome to the HP Forums.
I see that you are having some communication issues as well.
Like I stated to the other person on this thread, I am going to need the operating system that you are using.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
I look forward to hearing from you.
Cheers,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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(I am using Windows 7. I also use the virtual XP mode and mostly MS Office 2003 docs).
I have had this printer for several years and love it. Before I toss it out, I thought I would check if I could get it to work properly before I buy another printer. Note: I did put in a new HP black cartridge (because it was out of ink) but the printer was not working properly for several days before I changed the cartridge. The printer was at step 5 before ink change.
Lately, each time I turn on my printer, I have to go through the same routine
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3. Error message appears that it is out of paper. So I press OK to continue.
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6. It makes no difference if I used the copy function OR when I send a print job from the computer, the paper feeds into the printer and stops at the exact place to start printing but nothing happens.
7. Error message appears that it is out of paper. OR that it is the wrong size paper. I pull the paper that was at the proper place to be printed from the printer and then the error message says "Paper jam. Press OK to continue"
8. I press OK. The printer will then quickly feed in and eject 2 sheets of paper before it will actually start printing the print job. It will work fine after this as long as I print from the same document.
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I just tried using Notepad as you suggested and had the same result. Paper feeds in stops at proper place and error message "out of paper"
I just put in two new HP ink cartridges because the other two were low and I was told that this might be the problem.
I seem to remember that the HP 2610 shows 2 "ink icons" in the lower left corner. One for black and one for color. The ink icons would change from completly full to just an outline as the amount of ink went down. Currently the black ink icon is missing
This is a very frustrating problem because the printer works great after doing a few steps to get around the problem. The fact that the problem reoccurs any time anything is changed is the major problem
Most of the problems started when I added the printer to the Windows 7 virtual machine so I could work with Windows XP programs. This may just be a coincidence because the printer still has the same problems when I use the copy function without the computer even being on.
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TS4212 can anyone help please.. since iCloud came on the scene My all in one printer keeps saying it is not USB connected. I have been looking for over a week now   and even chatted with the USA but cannot get it to work

can anyone help please.. since iCloud came on the scene My all in one printer keeps saying it is not USB connected.   what do I do
I have been looking for over a week now   and even chatted with the USA but cannot get it to work.
I am really struggling

Thanks
someone named Eloisa   she gave me   a phone no.   or visit hp.com/uk
cannot make head nor tale of it all. I am old. and find everything hard to undertstand

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I can print wirelessly from laptop but printing from i-Phone has stopped working. It locates the printer and says it's "sending to printer" but nothing happens on the printer. I have shut down i-phone and rebooted computer but it's still not working.

You might want to check this: Apple Mobile Devices (AirPrint): Document Does Not Print or is Stuck in Print Queue

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This question was solved.
View Solution.

Hi,
You can use the following link to setup the printer over a wired n/w.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01708573&tmp_task=setupCategory&lc=en&dlc=en&cc...
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To make sure that your printer is found during the installation, after connecting the ethernet cable, make sure that your printer is getting a valid IP address.
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Although I am an HP employee, I am speaking for myself and not for HP.

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Hi,
An HP Full Feature Software is not available for Mountain Lion, therefore the Wireless configuration is tricky and cannot be done through the software.
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btw John Galt - I this it should be spelled as OS X, please correct me if i'm wrong.. ;-)
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HI,
You should be able to just leave it on, it should have a sleep mode which it will enter after a while.
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If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

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Hard Reset – While printer is powered ON, pull the power cord from the printer then from the wall. After 30 seconds reconnect power to wall and printer. This will trigger a ‘dirty power up’ and restore the printer to a known good condition (if it is possible). No user settings are lost with a ‘hard reset’.
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IF NOT RESOLVED, uninstall hp software & reinstall using latest hp software from hp website.
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
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IPad won't print wireless since power went off and on yesterday, but will print wirelessly from laptop. What do I do?

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Hello Jen567,
Please take a look at this document, which provides steps, hints & settings to try, in order to have the best results possible, to fax over VoIP.
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My 8600 all in one printer wireless not working

Dear Sir or M'am
The computer had been working properly until now. This am I have already printed today with no probs).Now it shows wirelees is off and locked says system administrator needs to correct. I am the only one who uses this computer

Welcome to the forums @captainpatty ,
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Where are you seeing that the "administrator needs to be correct"?
Are you seeing this message on the computer screen or the printer display?
Is it asking you for a password?
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R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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Hello Aljones,
Welcome to the HP Support Forums!
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I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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8630 all-in-one prints wirelessly from phone but not from laptop

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