8703e shows Battery with Red Slash, does nothing else

I've had a 8703e on Verizon service for about 20 months. Currently, upon inserting battery status light shows red for only a few seconds and then the device only shows white screen with a battery icon with a Red Slash through it. No response to pressing any buttons (other than CAP-ALT-DEL), including On/Off. (Note: I can attempt to post image of screen if required.)
Earlier in the day, I used the phone for about a 30 minute conversation, then enabled my Bluetooth hands-free device for drive home. About an hour later I turned off my hands-free device and left the phone in my jacket pocket while at the gym. After another hour when I checked for my messages, I only had the screen described above.
I've tried: 30sec battery removal w/ no USB, 60 minute battery removal w/ no USB, also tried CAP-ALT-DEL to reset. None of these have resolved this situation.
I usually charge device nightly and do not have linked to an e-mail service. I basically use device for phone, address book and note-taking. I do leave Bluetooth-detect enabled to connect to my hands-free device.
Request assistance in resolving this issue. Would like to know if device can be recovered/is still usable and/or if all files/address book data will be lost with any suggested solution (fear it's gone already).
Thanks in advance. I appreciate you assistance.
-KAO

Try to make clean OS reload as bumblepie advised before.

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8703e shows Battery with Red Slash, does nothing else

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