8830 & Desktop Manager does not recognize Outlook Express 2000, cannot sync

I just installed Desktop Manager 5.0 and connected to my BB 8830. I use Outlook Express 2000 for calendar and I want to sync it with my BB 8330. However, in Desktop Manager under Sync / Config / Select Device for calendar, the only choices are Yahoo and Import/Export Text. Obviously it is not recognizing Outlook Express 2000 as a calendar program. Does anyone have a solution?
I bought this 8830 mainly to sync its calendar with my Outlook Express calendar. If it does not work, then I am going to return it to my cell phone carrier.
Solved!
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Hi and welcome to the forums!
Outlook 2000 has not been supported since Desktop Manager 4.2.
KB14763 Unable to select Microsoft Outlook 2000 from the list of applications for synchronization
I would check on Outlook 2003, still supported by MS and the cheapest version still available.
Thanks,
Bifocals
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Desktop manager does not recognize Outlook 2003.

Hello everyone,
We have an Exchange server but use POP3 accounts individually on the users also.
I have installed this software (desktop manager) many times with other clients and never had an issue.
On this particular user using Blackberry 9550 v5.0.0.713 I have installed and then uninstalled desktop manager 6.0 because it saw that we had Exchange and automatically assumed Enterprise Server was present, when I chose not to use Enterprise account, it did not see Outlook as a choice to synchronize with.
I then removed 6.0 removed user settings, restarted and installed Desktop Mangager 5.01 sp1. I chose the option for personal mail. The synchronize configuration still does not list Outlook as a choice to configure.
Has anyone else run into this?
I found a post that said to make sure that Wireless Sync is off and it is.
Help please,
Jeanne

Hey giaierj,
Welcome to the BlackBerry Support Community Forums.
Have you tried performing a detect in repair in Microsoft Outlook?
For more information about Detect and Repair: www.blackberry.com/btsc/KB02403
After you perform this step, then try to setup the synchronization.
-ViciousFerret
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Last time I could connect was 12/23. The desktop manager says device not connected at bottom of window. BUT when you select the connection option, it sees the PIN. The computer sees the BB as well.
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I just got my new BB 8330 from Sprint on Saturday. Last night I made an attempt to get my phone conncect to my computer and started off by downloading the Desktop Manager from the CD that was included with the phone. After the download, I attempted to connect my phone via the USB cable. The phone would only show it was connected for a few seconds then the connection ICON would disappear. After about 12 attempts of unplugging and plugging it back in, the connect ICON stayed up (this happens everytime I try to connect the USB cable). I then went to Desktop Magager, but no luck. I would not recognize my phone. I then thought I would reinstall the most recent version (V4.7) but that still did not work. I am just stumped and as you well know, Sprint Support is not exactly the most helpful. Just to give you a lil background on my equipment, I will provide the following:
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Hi Richard
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Hi:
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Hi and welcome to the forums!
Please specify version of Desktop software
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It sounds like when DM was installed, it wasn't installed 'for any user'. Perhaps uninstall it and when it's reinstalled make sure the option 'for any user' is checked (insteald of 'only for this user').
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Hi and welcome to the forums!
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Blackberry Desktop Software does not recognize Curve 8310 (on Computer Mass Storage mode is available)

Blackberry Desktop Software does not recognize Curve 8310 (on Computer Mass Storage mode is available).
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Hi and welcome to the forums!
The most common connection issues are addressed in the attached link.
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BB Link does not recognize Outlook as a source for calendar and contact sync

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Blackberry Desktop Manager does not show Media Manager

First, let me say I am a NEW Blackberry user, my hubby and I both got new Blackberry Curves 8310 recently.
   When I installed the disc that came with the phone, the Blackberry Desktop Manager does not have the "Media Manager" as one of the choices, as was shown on all of the booklets and tutorials. I even re-installed the program, thinking maybe it didn't download completely the first time, but it still comes up showing only these 4:
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All of the directions I've received show that I can easily add pictures and music simply by clicking on Media Manager, but it just isn't there.
Here is info about the installation disk that we received with our phones, supposedly the correct and latest versions . . ..
Blackberry Desktop Manager
version 4.3.0.17 (Nov.12 2007)
Device Communications      Blackberry Device mgr....4.3.0.7
                                         BBDevMgr   ................4.0.0.1
                                         RIM USB Driver.............4.0.0.2
                                         RIM USB Serial Driver.......2.1.0.4
Application Loader          Application Loader ..........4.3.0.13
                                     RIMProgram .....................1.0.0.35
Seriously, none of these really means a whole lot to me, I just want to click on something and have it work . . . I did try to "upgrade" to a newer version, and I got the message that the version I had was the newer one, so now what?
I have memory cards inserted in the phone(s).
I will appreciate any help with this, I'm really frustrated. I figured out how to move files manually, but I don't understand why it isn't showing up as illustrated in the instruction manuals and online tutorials.
Solved!
Go to Solution.

mamapajama wrote:
First, let me say I am a NEW Blackberry user, my hubby and I both got new Blackberry Curves 8310 recently.
   When I installed the disc that came with the phone, the Blackberry Desktop Manager does not have the "Media Manager" as one of the choices, as was shown on all of the booklets and tutorials. I even re-installed the program, thinking maybe it didn't download completely the first time, but it still comes up showing only these 4:
         Synchronize, Backup & Restore, Application Loader, and Switch Device Wizard.......
All of the directions I've received show that I can easily add pictures and music simply by clicking on Media Manager, but it just isn't there.
Here is info about the installation disk that we received with our phones, supposedly the correct and latest versions . . ..
Blackberry Desktop Manager
version 4.3.0.17 (Nov.12 2007)
Device Communications      Blackberry Device mgr....4.3.0.7
                                         BBDevMgr   ................4.0.0.1
                                         RIM USB Driver.............4.0.0.2
                                         RIM USB Serial Driver.......2.1.0.4
Application Loader          Application Loader ..........4.3.0.13
                                     RIMProgram .....................1.0.0.35
Seriously, none of these really means a whole lot to me, I just want to click on something and have it work . . . I did try to "upgrade" to a newer version, and I got the message that the version I had was the newer one, so now what?
I have memory cards inserted in the phone(s).
I will appreciate any help with this, I'm really frustrated. I figured out how to move files manually, but I don't understand why it isn't showing up as illustrated in the instruction manuals and online tutorials.
Hi...
I can help you with the download link...
The link is here
When you get to the page that has the downloads, pay attention to which version your downloading as some have media manager (near bottom) and some do not have media manager (near top)
Let us know how your doing...
Do you have XP or Vista?
H.
+++++++++++++++++++++++++++++++++++++++++++++++++
If successful in helping you, please give me kudos in my post.
Please mark the post that solved it for you!
Thank you!
Best Regards
hmeister

Desktop Manager does not show blackberry connected

I find this desktop manager is NOT set up for the average computer user and just wants you to PAY. As I was quoted $650.00 for one year of support. I will go back to Motorola before I pay that amount of cash. The Motorola software is user friendly and support was FREE. The only reason I got a BLACKBERRY is I won it and I broke my Motorola and needed a new phone anyway.
I have had this paperweight for two weeks and am very tempted to recycle it. I have installed this software twice and reinstalled it twice and every time I try to connect it to my computer the Desktop Manager does not pick up my Blackberry it shows Disconnected yet I have to go to safely remove hardware to disconnect it and it shows in there

I would suggest you use the following procedure to do a clean install of the 4.3 software and download 4.5
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11320&sliceId=SAL_Pub...
I use this version and it is very stable with XP.
Here is the link for DM 4.5, I would STONGLY advise against downloading the media manager as it media not stable.
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Please let me know if you need any further assistance!
Thanks,
Message Edited by Bifocals on 09-02-2008 05:06 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

8830 & Desktop Manager does not recognize Outlook Express 2000, cannot sync

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