9.0 Pro Acrobat.exe doesnt close

Hi, we recently upgraded from CS2 to CS4 and have noticed that when opening PDF files in IE, the acrobat.exe doesn't close down....
So by the end of the day, the users have around 5 instances of acrobat.exe in their task manager. When they try and shut down, they aren't savvy enough to manually end the tasks then shut down... So they just leave the machine in a half shutdown state, which causes them more problems when they come in the next day.
The problem is recorded here http://kb.adobe.com/selfservice/viewContent.do?externalId=331506 but there doesn't seem to be a real fix for it, beside end the task manually.
I have showed them how to do this, but they just don't have the time to do this when rushing out the door ;)
Has anyone come across an acceptable fix for this?
Thanks,
Nathan

We had also the same problem !
From the Adobe support we just got this message meaning that this is not supported in ADS domains, just local accounts and we just can use Adobe Open Options (see below, in german)
If someone has a solution for this problem, please let me know!
Best regards
Heiko Steindl
Vielen Dank für die Anfrage.
Bei der Produktpalette des Adobe Acrobat handelt es sich um
Softwareprodukte, die für den Gebrauch auf lokal gesteuerten Benutzerkon
ten konzipiert wurde. Daher kann es bei Netzwerkkonten (z. Bsp. Domainumgebungen) zu Problemen der Rechteverlinkung etc. kommen.
Aus diesem Grund gibt es für den Acrobat die Möglichkeit, über die
sogenannte Adobe Open Options (kurz AOO) auf eine Terminalserver- oder
Citrix-Umgebung auszuweichen. Für nähere Informationen diesbezüglich
wenden Sie sich bitte an unsere Kollegen aus der AOO Abteilung unter der
Rufnummer 01795 - 647 84 Telefonmenü-Nummer 3.
Bei eventuellen Rückfragen stehen wir ihnen gerne zur Verfügung.
Mit freundlichen Grüßen
Andreas Güschkat
Adobe Technical Support

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