A dead pixel popped up in the middle of the screen today on my 4weeks old MBPR

Spoke to an AppleCare employee today and she said it is unacceptable for that to happen.  So I am going to take it back to my local Apple store in the morning.  Did anyone have similar problems in the past?

Had a couple of dead pixels (According to the service centre guys)
The service guys said that they'd replace the screen (3 weeks back)
I did call up Apple support, said I couldn't wait anymore, They put me through a service head in Singapore.You wont believe what he had to say. I said I can't wait for a computer anymore, He replied, if you want a computer you need to get a refund and buy another PC not a mac. Anyway, these guys are way in on their heels with the screen problem.
Anyway waiting for my First replacement Base model.so much of emotional stress to get a working mac worthy of the money I paid !!!! :-(

Similar Messages

  • I have one dead pixel in the middle of the screen.

    I have 3 issues with my iPad2 at the moment
    1. Bad back-light bleeding around edges. It is kind of big bleed on the right edge and small ones on the left.
    2. One dead pixel in the middle of the screen.
    3. Lots Horizontal lines occured everytime when press sleep button on and off quickly.
    What can I do, this is the replaced one that comes in brown box. On of the genius guy say that horizonta lines is normal when LCD screen boots up and as long as it does not effect while you are playing then it should be fine. But my friend dont have this issue so i think it is kind of faulty of the device.
    Can I go to genius bar and ask for another replacement?

    I went to apple store today and this time one of the staff said they will not replace for dead pixels or screen bleeding. And for the horizontal line issue.. The guy at genius bar said it's normal when LCD screen wakes up from sleep or when it boots up. It's kinda weird I think.

  • Do I have to live with dark/dead pixels with my new 15" MBP? Yesterday I bought one and have one dark spot in the middle of the screen.

    Hello
    Yesterday I bought a 15" MBP and found a dark spot in the middle of its screen right away while in the 1st-time-welcome-boot. What a welcome. Do I have to live with it? It is exactly one pixel missing its yellow subpixel. It would be ok if it would be in some corner - but its right in the middle of the screen. Suggestions/experiences in this matter anyone?

    Thanks for your suggestions - took it back - got a new, mint, shiny one

  • 23" hot pixel right in the middle of the screen

    I've just bought a 23" for photography. The problem is that there is a hot green pixel in the middle of the screen which makes calibration with my spyder2 calibrator an issue : It's hard to get around the calibration zone (which displays the color that read the calibrator).
    And obviously the calibrator window is non movable...
    Therefore the black read seems to be wrong, and I can see a subtle yet very annoying shift to the purples in the shadows, which for photography makes the whole 23" completely useless.
    I've looked about the Apple license on this (before coming to that forum) and it seems that the only green pixel in the middle of the screen would not make it elligible for a replace.
    So did I just spend 1150 euros for nothing ?
    Thanks for any reply on this,
    Raphael
    new mac mini intel (also not working)   Mac OS X (10.4.8)  

    Hi-
    You are not alone-BUT, at least it's not a dead pixel. A stuck pixel can be repaired (un-stuck) by .............Massage!
    Yes, this is for real. It worked for me on my bright green pixel, 1 cm right of dead center.
    Here are some links to "How To's":
    http://www.wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor
    Some find success using a "software" method- basically a looped video flashing the monitor:
    http://fixdeadpixels.uv.ro/fix-stuck-pixels.html
    http://www.lifehack.org/articles/lifehack/how-to-fix-your-stuck-pixel-on-lcd.htm l
    I have read reports, though, of the flashing monitor trick to cause more stuck pixels.
    Other reports are of users both massaging and flashing at the same time.
    So, you and your pixel don't have to be "stuck" with each other.......!

  • How can I make a JFrame pop up in the middle of the screen?

    On my application I have a help button. The button is used to trigger a pop up JFrame containing my help messages. This JFrame keeps popping up at the top left corner of my screen. Is there a way to make it pop up in the middle of the screen? Anyone?

    hi, try this:
    public static void centerWindow(Window win){
    Dimension screenSizeWithSpeedBar = Toolkit.getDefaultToolkit().getScreenSize();
    Dimension screenSize = new Dimension(screenSizeWithSpeedBar.width,screenSizeWithSpeedBar.height-25);
    Dimension frameSize = win.getSize();
    if (frameSize.height > screenSize.height)
    frameSize.height = screenSize.height;
    if (frameSize.width > screenSize.width)
    frameSize.width = screenSize.width;
    win.setSize(frameSize);
    win.setLocation((screenSize.width - frameSize.width) / 2, (screenSize.height - frameSize.height) / 2);
    It works with following arguments: JWindow, JFrame and JDialog

  • Flashplayer pop up box  "Requesting permission to store info on my computer" does not respond and will not go away. How do I get rid of it. It is most annoying as it stays right in the middle of the screen.

    Flashplayer pop up box  "Requesting permission to store info on my computer" does not respond and will not go away. How do I get rid of it. It is most annoying as it stays right in the middle of the screen.

    Move cursor onto video.  Right click.  Click Settings,  Click the "never ask again" box. Then click Close.  That will work.
    For some reason, that always worked for me, but in the last two days, it does not work, and it seems to freeze on the
    video.  See, if it works for you.

  • Firefox crashes firefox will load but i keep geting a flash player has crashed box . it popes up in the middle of the page.

    fire fox will come up and the flash player has crashed box will pop up in the middle of the page. how do i fix the flash player. i tried loading the new version of flash player it did not fix it.

    Hello,
    Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
    To disable hardware acceleration in Flash Player:
    #Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
    #Right-click on the Flash Player logo on that page.
    #Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
    # Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
    # Remove the check mark from '''Enable hardware acceleration'''.
    # Click '''Close''' to close the Adobe Flash Player Settings Window.
    # Restart Firefox.
    This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
    Does this solve the problem? Let us know.

  • I have a dead thunder bug, right in the middle of my screen and it's dead!!

    I have a dead thunder bug, right in the middle of my screen and it's dead!! It's so annoying - what can I do? How the **** did it get in there.

    Uhm. It crawled in there? Strange.
    If your laptop is still under warranty then bring it to an apple store. This way they will take it apart for you and you wont be voiding your warranty.
    If it's not under warranty, you could bring/call a apple store and see if they will do it for free.

  • My keyboard keeps popping up in the middle of my screen instead of the bottom u keyboard keeps popping up in the middle of my screen instead of the bottom.  How can I get back to appear at the bottom of my screen?

    My keyboard keeps popping up in he middle of my screen instead of at the bottom.  How can I fix this?

    Press and hold the 'keyboard' key at the bottom right of the keyboard and after a second or so you should get a popup - slide your finger up to 'Dock' on that popup and remove your finger from the screen and the keyboard should move back to the bottom of the screen.
    You can also turn off the ability to undock and split the keyboard into two halves via Settings > General > Keyboard > Split Keyboard 'off'

  • New messages popping up in the middle of the last ...

    So lately I've been having a problem where the latest instant messages from me to my friends and the other way around have popped up somewhere in the middle of the older messages. Even though I'm scrolling the window to the bottom, they just pop up somewhere in the middle of the old ones, and sometimes I'm even struggling finding them. The picture shows exactly how it looks.
    Attachments:
    Untitled-1.jpg ‏188 KB

    Check your computer's clock time. Has it been wrong in the past?

  • "Bright Spot" in the middle of the display.

    Hello...
    A few months ago, my iBook's screen appears to have developed a "bright spot" closer to the middle of the screen. This bright spot appears to be a vertical line that vaguely resembles an exclamation mark. It's definitely not a group of dead or stuck pixels, but it's looks a lot like the "white spots" that some early 15" Aluminum Powerbooks had, maybe not as intense: http://www.apple.com/support/powerbook/displayprogram/
    I might want to ask for a screen replacement. But my problem here is: I bought this iBook when it came out last summer in Canada. Right now, I’m not in Canada, and I asked the local Apple Service Center about the warranty. They said that they don’t cover any Mac that wasn’t bought from the region they belong to. This contradicts Apple’s international warranty for its portables.
    My question here is: Is my iBook’s screen eligible for replacement in the first place? If it is, how am I supposed to deal with the local Apple Service Center?
    Thanks in advance!
    12" iBook G4 (Mid 2005) Mac OS X (10.4.6)

    Hi Voidness,
    Welcome to Apple Discussions
    I don't know if it will be covered by Apple's One (1) Year Limited Warranty. It says,
    "Apple or its Apple Authorized Service Providers will provide warranty service on products that are tendered or presented for service during the Warranty Period, as permitted by law. If the product is portable, meaning that it can operate independently without a power cord, you may obtain warranty service worldwide. However, service will be limited to the options available in the country where service is requested."
    You may want to call Apple and see what an Apple representative says.
    Jon
    Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more...  Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

  • I have a sort red square in the middle of my screen... why?

    I have a sort red square in the middle of my screen... why?

    It could be a dead or stuck pixel, if it is stuck try this.
    Roger

  • Red dot in the middle of the screen

    When I got my MacBook Pro 15" Antiglar, I noticed this small little red dot in nearly in the middle of the screen. It has always been there, but I didn't care to return it. But now it's really bugging me. It's not the plastic screen, it's underneath. It's one of the LCD dots thats just red. It's just a pixel big. I've had my MacBook for 7 months now. What can I do? Can I return it?

    Hi buddy,
    It seems that you didnt read the useful links posted by Andrej... :(
    Dead pixels are hardware based and that means you cant fix it with software, tools or BIOS. The only way to get rid of this is exchanging the whole LCD display. Therefore contact your authorized service provider for a replacement part.
    But to be honest, only one dead pixel is ok and I dont see a reason to exchange the screen.

  • What to do when my Macbook air won't load from startup. It hangs in the middle during the black apple screen at the beginning

    my Mac book air will not start up it hangs in the middle of the status bar when I turn it on and will not move.

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • Several white spots in the middle of the display, please help!

    Hello!
    I've already searched through the discussions and found some people with similiar display issues. But I just had to post this question because I'm panicing.
    I turned on my MacBook Pro 1.83 (It's from July '06) today just to notice a white spot at the right center of the display. At first I thought it was just some smear from a fingertipp, but it wouldn't go away. So I changed my wallpaper from the colourful one I have to a solid light grey default wallpaper.
    Then I noticed that I have 6 ! spots all forming a circle in the middle of the screen.
    I've been treating my MacBook Pro like a baby and mostly at home. Right now I'm using it exclusively at home because it's now semester break for my University. So it wasn't moved. Just sitting on my desk.
    Does anybody know if Apple will repair this? I'm still in the first year, obviously and have bought the Care Protection Plan. So I have 3 years.
    Some of the people here and on the net seem to have theirs repaired under warranty. But with display, you never know what they'll say.
    Any help and answers appreciated!
    Greetings from Germany.
    MacBook White 1,83 Ghz   Mac OS X (10.4.7)   Early model from July '06

    I have now spoken to a local store which does repairs for Apple here.
    (Funny thing: in Germany you can't send the Notebooks back to Apple for repairs anymore. You have to go to a Service Provider, which could be a problem outside of big cities.)
    He's says it's a known problem which will be covered by the warranty:
    so if this happen to any of you, don't panic like me: Apple will repair it.
    Now I hope my replacement screen won't have any pixel failures.

Maybe you are looking for

  • "could not activate network"

    Is there any way to disable that "could not activate data network" pop-up?  It's really annoying to have that appear when you're using your iDevice as a GPS when you hit a temporary no-data-coverage area.  It would also be OK if it went away on it's

  • Add fields in s_p00_07000134 standard report

    Hi all, I have a requirement to add a few fields in report S_P00_07000134. So what should I do? I already appended the structure and now I do not know where I have to create logic to extract the data in that report?

  • Table control in adobe interactive form ?

    Hi, Can we make a table control i.e. something like the same functionality that of table control in an adobe interactive form? Thanks !!

  • Is there a Yosemite fix on the horizon?  Lots of issues with Adobe CC and even Mac Apps

    What is Apple doing about Yosemite issues with Adobe, MSoft and its own apps?

  • Transaction RSODADMIN

    Hi All, We maintain documents through BI query in portal. Just to give some backgroundu2026Query is developed in Web application designer and u201CSingle documentu201D web item is used for entering notes. Notes will be saved as a document in BI. Init