A majority of the time, I go to watch videos on youtube the first two seconds of the video load and then the video freezes. I am not able to watch anything after that point. Can this be fixed at the genius bar?

Youtube will not load videos beyond 2 seconds. How can this be fixed?

Try contacting YouTube's tech support and/or post in their forums.
Make sure you are using the latest version of Adobe Flash Player.
Is your RAM maxed out? Care to share which OS you are using?

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My ipod app no longer works. Everytime I go to open the ipod app it stays open for a second and then shuts down. I am not able to get anything to play either through the standard ipod controls or the multitasking control panel. I'm sure there will be an u

my ipod app no longer works. Everytime I go to open the ipod app it stays open for a second and then shuts down. I am not able to get anything to play either through the standard ipod controls or the multitasking control panel. I'm sure there will be an update soon to correct this, i just wanted to see if anyone else was having the same problem.
wen i open ipod in my iphone ,, it gets stuck ,, and get backs to the menu ,,, and doesnot play anything ,, not video nor song

If your phone is not officially unlocked by the carrier in the UK, you can not use the phone using another SIM, unless you modify the software or the SIM, which can lead to unexpected results, such as non functioning apps.
Unauthorized modification of iPhone OS has been a major source of instability, disruption of services, and other issues
Problems resulting from those modifications can't be discussed in these forums, due to the Terms of Use

I am running OS 10.6.8 and Safari 5.1. Option-Command-Escape now brings up Front Row. How can this be fixed?

I am running OS 10.6.8 and Safari 5.1. Option-Command-Escape now brings up Front Row. How can this be fixed?
Also, trying to copy portions of articles from Safari (5.1) to MS Word now results in the twirling ball. Any solutions?

Try using the other Option (Alt) key. The reason I suggest that - the real command combo for Front Row is Command-Escape; yet yours was being activated when you pressed Command-Option-Escape. That would indicate that Finder was not responding to the inclusion of Option in the key combo. The simplest explanation for that would be that the Option key you are using is not working for some reason.
One other 'simple' possibility - just to make sure (in case you are using a non-Apple keyboard), Option is the key adjacent to each Command key.

Facebook is not loading properly and all my text and images are lined up along the right side of the page. How can this get fixed to the way it use to be?

Facebook is not loading properly and all my text and images are lined up along the right side of the page. How can this get fixed to the way it use to look?
Everyone who logs into Facebook on my Firefox has this problem however if we use Internet Explorer - facebook looks normal.

If you have increased the minimum font size then try the default setting "none" as a high value can cause issues like you described.
* Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
*Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"

HT3702 I'm not able to purchase anything on games. How do I fix it?

I'm not able to purchase anything on games. How do I fix it?

What happens when you try ? You have in-app purchases (Settings > General > Restrictions > In-App Purchases) turned 'on' ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT3819 how do I share movies/music between my computers. I have opened shared on both computers and both are on, but i am not able to drag anything from one to the other. Does anyone know where the settings button is on the bottom of the itunes screen?

how do I share movies/music between my computers. I have opened shared on both computers and both are on, but i am not able to drag anything from one to the other. Does anyone know where the settings button is on the bottom of the itunes screen?

Oops, I forgot a step between 7 and 8 ... before syncing the iPhone I need to explicitly send the document back to iTunes on the iPhone, or the changes won't come over at all ...
and then one more thing ... Numbers on iOS does NOT recognize a number of key features of the OSX app, such as conditional formatting ... so after editing my document on iOS and syncing it back to OSX on my Mac, all of those settings are lost (no more conditional formatting, have to do it all over again)
What am I doing wrong ?

TS2972 I have ATV2 and the correct version of ITunes yet when watching a movie from ITunes, ATV2 will drop it mid way through and then will claim home sharing is not activated in ITunes. Can anyone offer advice please?

I have ATV2 and the correct version of ITunes yet when watching a movie from ITunes, ATV2 will drop it mid way through and then will claim home sharing is not activated in ITunes. Can anyone offer advice please?

yepp, I have done numerous tests today, skipped router and hard wired betwenn PC and appletv3. same problem.
same network, but from my laptop, works like a charm.. so its not reproducable on all machines.
this seems to be a itunes/bonjour problem, not ATV3 problem.

I just bought a new samsung 22" monitor and after talking to them found out it needs higher resolution then displayed in my settings,text resolution is bad. do I take back or can this be fixed?

I just bought a new Samsung 22" monitor. The text resolution is really bad. After talking to Samsung, I found that the needed resolution is higher then what my Mini-Mac shows available. Can this be fixed or do I return the monitor?

Let's try again...
my cable goes from the "Thunderball" port on my mini with an adaptor to convert it to the regular cable
You mean the Thunderbolt port.
What Mac mini do you have? Apple menu > About This Mac.
What Samsung monitor do you have?
What cables are you using?
Have you tried holding Option and click the Scaled resolutions button in System prefs > Displays?

When I create a Calendar Invite .... Example 3:00 ... the email the invitee receives says 7:00 pm GMT but when she accepts is shows the correct time of 3:00pm. How can this be fixed so the email and calendar are in sync?

When I create a Calendar Invite (Example 3:00 pm EST) ... the email the invitee receives reads 7:00 pm GMT. But when she opens her calendar the time is posted correctly. How can I get the email and calendar to show the same time?

Internally, all calendar items are based on GMT... That's how you can send an invitation to someone in a different time zone, for a conference call, for example, and end up on the phone at the same time even though you may be many hours apart by the clock...

My iPhone 4 was run over at work worked fine for 5 days then got really hot and shut down. I can not get it to power back up. I have photos that were not backed up is there anyway that I can retrieve my photos from the phone?

MY iPhone 4 was run over at work by a forklift the screen was badly cracked but other than that worked fine for 6 days. Then it got really hot while charging and shut down and will not power back up. I have photos on this phone that we're not backed up to I cloud is there any way to retrieve my photos from this phone?

No. You probably should have backed it up while it was working during those 6 days...

Editor in elements 8 will not open. using windows 7 home premium. can this be fixed

editor in elements 8 will not open. computer has windows 7 home premium. steve

You may need to rebuild the editor preferences to resolve any conflicts.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst double clicking on PhotoshopElementsEditor.exe
You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences.

I accidentally reset my Ipod nano 5th generation and now it say's window's Ipod and will not sync in Itunes... How can this be fixed?

The Ipod shows up in Itunes as "Window's Ipod" but won't let me manually sync through devices or restore. I can't seem to click on the "window's Ipod box to cjange it back to "my Ipod" either. I've tried uninstalling and reinstalling Itunes and used different USB ports and still no change.

What happens when you try to restore the iPod?
Have you tried resetting the iPod?
http://www.apple.com/support/ipodnano/4th_5th_generation/
The above also has other trouble shooting.
Note you posted in the iPod touch forum.

Not able to do anything after i sign in

anytime i sign in so i can join it sends me to a page that says this section is currently unavailable. when i check the status all areas have green check marks. i need help please.
thanks,

Thank you, AmishCake, this worked. I almost gave up hope after holding the 2 buttons down simulataneously and started to walk away when I saw the familiar APPLE icon appear. Take care.

I bought my friend's used laptop. She doesn't know how to get her itunes account off the laptop, so I'm not able to do anything. How do I remove her account from the laptop?

I bought my friends Toshiba laptop. Her itunes account is on there, hooked up to a credit card. She doesn't remember her ID. I think I had it emailed to her by typing in her email address and first and last name. Now that she probably HAS her Apple ID and Password, how do we remove her account from the laptop so I can use MY itunes?

Delete the ENTIRE iTunes folder from her user directory.
Frankly, you should be restoring the laptop as new, either using the restore CD provided by Toshiba or by reinstalling Windows with a Windows CD to remove ALL of her personal information.

HT4191 Notes are being stored as messages in Outlook. Can this be fixed?

Notes are being stored as messages in Outlook -- can this be fixed so they stay as notes rather than being converted to HTML message items stored in the Outlook Notes folder?
I've got an iPad that syncs its notes up to the IMAP Notes folder on Exchange server (Outlook) as HTML messages and an Android "phablet" that syncs Notes between the device and Exchange server as true Exchange/Outlook Notes items. Due to the conversion of these iPad notes to Exchange/Outlook formatted-as-HTML-messages-notes they are not detected as real Outlook Notes and don't get synched to my Android. So the Android synchs notes fine back and forth to Exchange/Outlook and they resulting Notes are Note-type items in Exchange.
The problem is that the iPad is converting these notes to message-type items and thus making notes unsynchable between the Android and the iPad.
Any ideas how to make the IMAP-based synching of notes back to Exchange not corrupt the note format would be appreciated.
thx, t.

You can do a check for corrupted fonts and other font issues:
* http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
* http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html

A majority of the time, I go to watch videos on youtube the first two seconds of the video load and then the video freezes. I am not able to watch anything after that point. Can this be fixed at the genius bar?

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