A new mac without snow leopard

my parents just got a new macbook 15 inch from best buy.... it doesnt come with snow leopard!!! i have snow leopard but i bought it for one mac... will it install on their mac?
Anyway shouldnt they get it free they just got a new mac???

ExcaliburZ wrote:
They did not buy a mac that was new enough to get Snow so they get to pay.
Since Best Buy is an Apple authorized reseller, at worst someone will have to pay $9.95 for the Snow Leopard Up-to-Date Program disc, assuming only that the Mac was sold as new & is on this list.
However, as suggested earlier, the buyer should contact the Best Buy store to see if there is anything they will do. Failing that, call AppleCare & explain the situation. Since the 'up-to-date' offer in effect extends the original product's bundled Leopard OS software license to cover Snow Leopard, they may offer some alternative, like OK'ing using the Snow Leopard installer disc you already have to upgrade this Mac.

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