A/R Credit Memo   --  G/L Account

Hi All,
when i am adding an A/R Credit memo into the B1 system the error message appearing as follows :
"A/R Credit Memo - Document Number, G/L Account is missing"
What could be the reason ?
thanks
Venkat

The G/L Account the Credit Memo transaction looks for is the Sales Credit Account
Please check if in Admini > Setup > Financials > G/L Account Determination > Sales Tab...Sales Credit Account has been defined.
This G/L setting is copied to the Warehouses Accounting Tab / Item Group Accounting Tab depending on how your Set G/L Accounts By is set in System Init > General Settings > Inventory Tab
Based on this, if it is Warehouse based you will need to chech the warehouse definition accounting tab of the warehouse you are creating your Credit Memo on or if it Item Group then check the Item Groups Accounting tab of the Item group of the Items on your  your Credit Memo.
Suda

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    GL Account Missing: A/R Credit memo
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