A/R Invoice should be open while partial payment

I am having a problem in incoming payment.
1. Firstly i made one A/R Invoice of Rs. 10000.
2. Then in incoming payment by using payment means i had made the partial payment of Rs 4000.
According to logic A/R Invoice should remain Open, but its not happening the status of A/R Invoice is getting closed.
Please solve my problem how i make A/R Invoice Open in this situation.
Thanks-
Nitu

Hi Nitu Singh,
I had the same problem with the same version that you used (8.81 PL07) and I know the right process of before and after versions of it, is to enter the partial amount in line of the selected invoice on the screen of the payment document.
I do not know why SAP has changed the process in this. is this a bug version or there is another way/process to do this for this version.
Please show me how you rectified the situation for your customer.
Thank you for your reply
Hafid

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