A song I purchased on iTunes has dropped out from my iPhone - but it still shows purchased in iTunes...but it won't let me download it again.
A song I purchased on iTunes has dropped out from my iPhone - but it still shows purchased in iTunes...but it won't let me download it again.
Any ideas?
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck!
Similar Messages
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I'm trying to get itunes up and running on new computer. I have lots of music I've purchased from Itunes...and they show in my account. But only some of them have the cloud next to them. The rest say "downloaded" and it won't let me download them again.
I believe that all audiobooks are supplied to Apple by audible.com, so I assume that it's them requiring the one-time only download. This is the link for contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT201272 Has itunes deleted anyone else's music and won't let them download it again?
My itunes deleted my music and won't let me download it again even though i've already bought it. Thoguhts?
These articles may help:
http://support.apple.com/kb/ts2715
http://support.apple.com/kb/ts1967
To redownload content, iTunes must be signed in with the Apple ID used to purchase the content and must be authorized for that account. -
Is there a way to ensure that data has been wiped from my iphone 3g. It shows the "connect to itunes" screen when turned on.
That is how it appears brand new out of the box.
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How do I delete photo albums from my IPhone that don't show up in Itunes?
I have an IMac recently upgraded to OSX 10.9. My Iphone is a 4S running 7.0.4. I know how to manage songs and photos using ITunes, but somehow my entire photo library has been synched to my IPhone. The odd thing is the photos don't show up when I run the Preview Application (one way to remove photos from the IPhone). Only the Camera Roll photos show up there. And in ITunes I do not have any albums checked to synch. I have no idea how the albums got onto my phone, and no idea how to remove them.
In ITunes, I make sure no photo albums are selected, and I choose "synch," but they just won't remove from the Iphone. When I look under "Settings" "General" on my Iphone sometimes it shows over 8,000 photos and sometimes 2,000 photos. But the albums never are removed. Another strange thing is that in ITunes "Photos" at the bottom where you see the colored visuals of what applications are using space "Other" consumes more than half my space.
I'm about ready to do a factory reset. Can anyone help????. Another strange thing is that in ITunes "Photos" at the bottom where you see the colored visuals of what applications are using space "Other" consumes more than half my space.
that can sometimes happen, when trying to update the software failed. Then partially downloaded updates will take up a lot of space. Photos synced to iDevices can only be removed by syncing again.
If syncing again with just one small album with a single photo selected will not remove the synced albums, back up the iPhone to iTunes and restore the device to factory settings:
iOS: Back up and restore your iOS device with iCloud or iTunes
Restoring should get rid of the "other" and the synced albums. -
My iPhone 5s has deleted all of my apps and won't let me download them again, what do I do?
My iPhone 5s ran completely out of charge, then when I charged it again i noticed that all of my apps had been deleted.. I thought that I would be able to re download them however it has deleted them and won't let me open them at all.. What should I do?
Launch the App Store. Tap on Updates. Tap Purchased. Tap "Not on this phone."
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Hello all
My daughter has tried to download paid apps, she is three so is forgiven but I don't want them and certainly don't want charging for them.
Only issue is its now wanting me to enter billing info when I download a free appHow can I get a prepaid iTunes card?
Buy one from the Apple Store or retailer who sells them. Since you don't say where you are, I can't tell you specific store names.
How much is it?
They're issued in denominations. In the US, they start at $10.
what would be the procedure for me to pay that money I owe, since I dont have another credit card?
Redeem a prepaid card or gift certificate.
Your only other option would be to contact the iTunes Store, explain the problem, and ask if they'll cancel that 99-cent purchase. There's no way of knowing if they will since the terms of sale state that all sales are final, but you can ask. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to contact them.
Regards. -
My itunes on my PC keeps telling me I need to update my phone to the latest 10.6.3 and according to my phone I have no new updates. This is preventing me from downloading music from my itunes to my iphone. Please help!
It is not telling you to update your iphone, it is telling you that you need to update itunes on your computer.
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Hi...I am new to this site and it looks like I posted the question in the subject box...my bad.
I have an Iphone 3G which is used as an ipod (phone service plans are too expensive).
I had some apps on it, Facebook being one of them. The device was goins soooo slow (not even 2G of the available 6 being used) so I did as instructed and backed it up, restored it and then put the info back into it. When I tried to download the Facebook app...it said that I had a 4.2.1 system and needed a 4.3 something system? Can anyone provide any help on this or am I doing something wrong?
Thank you in advanceSorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch. -
One frustrated apple customer.
Thanks for your suggestion - I have tried that like 50 times (I was feeling the desperation and thought if I reset enough times it would do it), and I have also tried turning off and on the cloud, adding .pages to the filenames, downloading (didn't work) emailing to myself (did work, wouldn't open). When I looked at the package contents of the file, it did not have a file for content in it - or not one I can find. I'm afraid that it's lost the content within the file (though I don't now how it could!).
I've not had any joy with anything else I have read online. I think it's a more knotty problem than a simple off/on again job! -
Matched song won't let me download it again
I deleted a track but am not given the option to download it even tho it is matched. Just a little exclamation point wanting me to locate the file.
Hi, this link may help troubleshoot: http://www.adobe.com/support/contact/cscleanertool.html
Thanks and let us know if you need further assistance. -
Is there a way to retrieve a text message that has been deleted from my iphone?
Is there a way to retrieve a text message that has been deleted from my iphone? I did't delete the message but after i synced my phone the message was gone.
No, the app doesn't use Safari. The app is AutoDesk Inventor Publisher Viewer. I think there is a way that you can have a publish Inventor file, and if you create a correctly formatted hyperlink, you can click on it and it will immediately open the file in the viewer.
I know that if you offer the file as a standard download, iOS will ask whether you want to open it with Inventor Pub. Viewer or save it to another app that can accept files. I would prefer to skip the prompt, and just open the viewer.
I've heard mention that this can be done with this application, but I can't find reference material anywhere. -
My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now? iTunes now says that I have to wait another 55 days! There must be a way to do this since I have paid for them.
In iTunes sign out of your daughters Apple ID and sign in with your own.
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I just got a new macbook pro. How do I get the 900+ songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work. I would like to have access to my full library without going into the user profile of my old computer, which is on my new computers hard drive. I would like to eventually delete the old profile so that I have more space on my hard drive.
http://support.apple.com/kb/HT4527?viewlocale=en_US&locale=en_US
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I just purchased an album off iTunes but it won't let me download one song...
I just purchased an album off iTunes but it won't let me download one song off the album due to a -100000 error. It tells me to check for available downloads on the "store" bar, and when I click it, the file still won't download. What should I do?~ Any advice would be appreciated. =^w^=
Hello TheCoddfish,
Thank you for using Apple Support Communities!
So it sounds like you have a preorder you would like to download, but it is not downloading, or you dont have the option to download it.
Without knowing what the preorder was, and if it is released, I found this article named iTunes Store: About Pre-orders found here http://support.apple.com/kb/HT5714.
This part in particular:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
To view, cancel, or see the expected release dates for your pending pre-orders
Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.
If the album is released and you still cannot download it, I would report the issue directly to the iTunes Store support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
All the best,
Sterling
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