A virus called "flash player pro" has entered my iPad. I cannot access Yahoo, iTunes. Or Facebook. How do I get rid of the virus?
A virus called "flash player pro" has entered my iPad. I cannot access Facebook, Yahoo, or iTunes. How do I get rid of this virus?
Your iPad does not have a virus unless it is jailbroken. Close all apps nd reset your iPad. Clear Safari as well.
Go to Settings>Safari>Clear Cookies and Data.
Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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I was just browsing on the internet. opened a website called watch32.com and another window opened saying i have a virus. i have done a scan using clamXav and it says that there is no infected files but when i go to the console it says the know virus number. how do i get rid of the virus?
Kyri1 wrote:
Download AVG AntiVirus For mac
DO NOT download AVG. As has already been pointed out repeatedly, this is not due to a virus, and AVG is no good on the Mac anyway.
For details on exactly what's going on here, see:
Tech support scam pop-ups
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com.) -
Recently I received a RCMP UKASH virus on my iPad mini. How do I get rid of the virus?
Recently I received a RCMP UKASH virus on my iPad mini. How do I get rid of the virus? Also will it affect anyone else's mobile devices?
Your iPad cannot get a virus, so there is nothing to clear or clean up. Read this discussion and while it has nothing to do with the iPad, see Thomas Reed's response at the end of the thread.
https://discussions.apple.com/message/22630660#22630660 -
When my ipod has synched with music library I am finding extra copies of whole albums (minus artwork) have been made on my ipod when only one exists in my library. How do I get rid of the extra copies without deleting the album from the library?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
How do I get rid of the virus "MacShield"?
I opened a picture on Safari and then I got all these fake viruses and then MacShield came on a claimed that they were going to protect me from the viruses but I found out it was fake. So I got MacAFee of something like that and MacShield keeps popping up. How do I get rid of it?
Trojan War
If you discover a trojan program is running on your computer then look to the following information for assistance:
1. A recent discussion on the Apple Support Communities: MacDefender Trojan.
2. An excellent site devoted to Mac Malware: Macintosh Virus Guide
3. Another site for removing MacDefende, et.al.: MAC Defender Rogue Anti-Virus analysis and Removal
4. A new removal utility - MacDefenderKiller
5. And to protect against a recent variant, MacGuard.
Before you delete anything, we need your help. Some AV folks in our community need to analyze these files in order to protect others. Before you delete anything please consider doing the following: Upload either the original .zip file or the MacGuard application to http://www.VirusTotal.com. If either is not detected by ClamXAV, then also upload it to http://cgi.clamav.net/sendvirus.cgi. If you are uncomfortable doing this for any reason and can determine the URL of the site where you got it please send the link to [email protected].
Removing strange software can be a task. The following outlines various ways of uninstalling software:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a Startup item or a Log In item. Startup items are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the Delete [-] button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, Easy Find, instead. Download Easy Find at VersionTracker or MacUpdate.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Note that you must have this software installed before you install software you may need to uninstall. Uninstallers won't work if you install them after the fact. Here is a selection:
AppZapper
Automaton
Hazel
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them and others at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQs on removing software and dealing with spyware and malware.
After removing all the components of the software you may have to restart the computer to fully disable the software. This will be the case when removing software that has installed a daemon. After the daemon has been removed you need to restart the computer to stop the daemon. Alternatively, you can kill the daemon process using the Terminal application or Activity Monitor. -
How can I get rid of the virus transmitted through Skype?
I recently clicked on a bitly virus link, transmitted through my Skype contact. I already ran two antivir programes, but still think that my MacBook Air, doesn`t
run smootly since then. Internet is way slower as normally and the fan suddenly got so loud. Does someone has the same problem and maybe some tips,
what I can do?
Thank you in advance.
Best,
YulyaThere are currently no know viruses (last I checked) that affect MacOS. There are some trojans. If you've run anti-virus programs and they don't show anything then your problem is something else.
The most recommended (on these forums, anyway) Mac antivirus program is ClamXav. Have you used it?
http://www.clamxav.com/ -
How do I get rid of a virus I mistakingly got from a site called 'firstrow.eu'?
How do I get rid of a virus I mistakingly got from a site called 'firstrow.eu'?
Ru-tang wrote:
Ok then one last dumb layman's question...how do I rid myself securely of mackeeper/cleanmymac/norton? Does my Mac have an uninstaller or do I just dump them securely into the trash from Applications in my finder?
How you remove an app depends on the app. There's no built-in uninstaller in Mac OS X. Apps that were purchased through the App Store can just be dragged to the trash. Apps that required an installer should also require an uninstaller, and that uninstaller should be provided by the developer. Apps that are installed just by dragging to the Applications folder are a bit of a gray area... they should be removable just by dragging them to the trash, but sometimes such apps will install things that run in the background and that need removing. You'd need to see if the developer has removal instructions or an uninstaller.
There are special cases, of course. MacKeeper, for example, requires an installer, but has no uninstaller. Instead, you just drag the app to the trash, and a component of MacKeeper will notice that and ask if you want to remove it.
To remove Norton, you need to run the original installer, which will offer to remove Norton if it's already installed. If you don't have that installer, you can re-download it or check with Symantec about an uninstaller.
As for CleanMyMac, here's what the developer has to say:
http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
As a general rule, when dealing with apps from outside the App Store, you should always find out how an app is properly removed before installing it, as some apps from irresponsible developers may need - but not have - uninstallers. If an app doesn't have an easy removal process, you should think very carefully before installing. -
An "Up Next" list has attached itself to the bottom of my mini player (iTunes 12). How do I get rid of it?
Hello mhlrs,
Great question! You can close the “Up Next” list by tapping this button:
iTunes 12 for Mac: Play songs
http://support.apple.com/kb/PH19476
Cheers,
Matt M. -
How can you get rid of a virus on my ipad
Every time I go on safari or chrome I get a message pop up to state my flash player is out of date.
I know this is a virus of sorts but how do I get rid of the issue -
My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
How do i get rid of the pop ups that are constantly popping up on my mac. Everytime i search for anything on google an ad for mac keeper comes up and every time i access Netflix another stream of ads pop up... Do i have a virus HELPPPPPP
You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
How can I get rid of the constant asking for PIN whenever my iPad has been sleeping?
How can I get rid of the constant asking for PIN whenever my iPad has been sleeping?
You can turn it off:
Settings > Passcode > enter your passcode > Turn Passcode Off.
For security's sake, I recommend changing the amount of time that passes before it locks as opposed to turning off completely:
Settings > Passcode > enter your passcode > Require Passcode:
Immediately
After 1 minute
After 5 minutes
After 15 minutes
After 1 hour
After 4 hours -
My YOGA 2 1050F has been hacked, how do I get rid od the unwanted guests?
My tablet has been hacked !! Can not do factory reset because the setting are set up automatically restore files that were saved which includes the hackers apps and changes that were made. I can not change the settings at all. The tablet has also been set up for remote and not by me !! So how do I get rid of the "puter spiders" which is what I call them cos they have infested my tablet and also my Yoga 2 2 in one. The tablet is Android and the laptop is windows 8. Help, I hate spiders !!!! and want them gone!!! Thanks
what are the hackers apps called? and how do you know your tablet was hacked?
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How can I get rid of the Flash Drive password?
I have recently purchased a 16Gb USB stick. When I plugged it in (Win 7 Ultimate) it came up as enhanced storage and I created passwords.
Now I cannot use it on Vista or Xp computers. On vista I right clik and select unlock but nothing happens. On XP the it shows up as removable disk and when I click on it it ask to insert disk.
How can I get rid of the password - in win 7 icant have a blank password for itHey,
In your case i would contact Toshiba memory support. You can give them a call or write an e-mail, have a look on Toshiba memory page:
http://www.toshiba-memory.com/en/service_support.html
Have you created the password using U3T software? On the same Toshiba page there is a FAQ article how to remove U3T Launchpad software. -
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I hope it doesn't effect how I down load my itunes to my ipod and iphone.
No you should be fine. (The MobileMe service is being shut down, anyway, so there should be no impact at all.)
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