A window asked me to close firefox.exe so it could do something (AVG I think). Now, I can't open Firefox at all even after uninstalling and reinstalling.
When I took my laptop, which is running in XP, to get rid of a
number of trojans, etc, the computer tech put AVG on it. Since
then, I have been getting random notices from AVG. I got a
notice and clicked it before thoroughly reading it, assuming it
was another one of these. It said something about closing
Firefox, and I thought it needed to close Firefox so it could
scan something. Ever since, I click on the shortcut or the file
itself to no avail. Nothing happens. I've even tried
uninstalling and reinstalling. Have I unknowingly changed my
administrative settings?
Annette,
#In the menu bar, at the top of the Firefox window, Go to Tools -> Add-ons -> Extensions.
# Locate ''each ''of the following extensions by name and click the disable button
#Restart Firefox as prompted and see if the undesired toolbar has been removed.
#The extensions to disable are: '''Crawler Toolbar''', '''MP3 Rocket Toolbar''', '''MSN Toolbar''', '''Search Helper Extension'''
If you don't need some / all of those toolbars, consider leaving them disabled.
You can probably remove these toolbars permanently from Start -> Control Panel -> Add/Remove Programs.
Similar Messages
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Can't get rid of the blue "downloading the latest applications" bar that seems to be just hanging and won't go away. I uninstalled and reinstalled Firefox, but the bar is still there after 2 days. I updated something (can't remember what!) on I.E., and it had the same blue bar, but it had a box I could x out of so it went away on I.E. I don't know why the blue bar is there on Firefox, as I did the update while on I.E.
== This happened ==
Every time Firefox opened
== I updated an application while on Internet Explorer.Annette,
#In the menu bar, at the top of the Firefox window, Go to Tools -> Add-ons -> Extensions.
# Locate ''each ''of the following extensions by name and click the disable button
#Restart Firefox as prompted and see if the undesired toolbar has been removed.
#The extensions to disable are: '''Crawler Toolbar''', '''MP3 Rocket Toolbar''', '''MSN Toolbar''', '''Search Helper Extension'''
If you don't need some / all of those toolbars, consider leaving them disabled.
You can probably remove these toolbars permanently from Start -> Control Panel -> Add/Remove Programs. -
Firefox will not open, says "already running". At task manager I cancelled process, and still no result. I then uninstalled all firefox files, and reinstalled. I still get same error message. I cannot open any firefox page. I have skype.
I followed troubleshooting info, an d still I cannot open firefox.
== This happened ==
Every time Firefox opened
== I restarted my computerI removed the program and reinstalled by with no success, i get allways the same massage:
"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
I don't know what to do can someone give directions
Thank you -
I updated my iTunes on my laptop and when I tried to open it, it continues to say some link in missing and Windows Error message 127. I tried uninstalling and then reinstalling, but the same message appears. Has anyone dealt with this before and know how I can fix it?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I am using 3.6.12 version of firefox with windows OS. Recently, lot of addons not working and not showing in task bar like IE tab, RC Search, Answers, Better Privacy, AdBlock plus, etc. I have some 15-20 addons installed of which only 5-6 addons are working .Please help
Update to 3.6.17 in the first instance by clicking '''Help '''| '''Check For Updates'''.
The main reason for this is because there was a security breach at Comodo which is an SSL certificate provider recently whereby a number of fraudulent certificates were inadvertently issued. These allow a hacker to impersonate any site including online banking and the Firefox version you're running at the moment will not warn you that the site is a fake. The fraudulent certificates were blacklisted in v3.6.17 and beyond.
See: http://blogs.comodo.com/category/it-security/data-security/
It's not a good idea to install an ActiveX control in Firefox because you expose your machine to exploits which target that Microsoft technology. If you need to use Internet Explorer, then do that rather installing the IE Tab.
You may find your other add-ons start working properly after you update Firefox, so do that first. -
Regardless of whether I try bookmarking using ⌘D or the star on the right of the address bar or using the drop down Bookmarks tab, Firefox will not bookmark the page. It doesn't matter what page I am trying to bookmark, I can't bookmark any of them. And when I tried importing my bookmarks from Google Chrome, it imported the folder names but not the contents.
See http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
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I cannot uninstall a theme, even after uninstalling and reinstalling Firefox. Help!
http://www.google.com/ig?skin=http://hawidu.com/themes/public/theme021509114052.xml is now my default home page. I can't get rid of the floral theme no matter what I try. I have changed themes, uninstalled Firefox and reloaded it, and tried to uninstall using the add-ons menu in tools. There uninstalling is no an available option! It is faded out.
Change your homepage.
http://support.mozilla.com/en-US/kb/How+to+set+the+home+page -
Firefox 3.6.8 will not start. I have to go to safe start, click reset to default, ok, then the shutdown box appears, I click cancel and it will open. I have rest profile, uninstalled and reinstalled, clicked alll he boxes on safe start, tried an older version need help. in English
== This happened ==
Every time Firefox opened
== either after I last updated to 3.6.6 or .7 or reset my inernet exploerer values to defaultI had same problem where Firefox 3.6.8 would not start or open. Spent many hours trying different things to fix it. Uninstall of previous version and reinstall did not make any difference. Finally, after uninstalling Firefox, I searched for Firefox folders and files on my computer, deleted and removed all Firefox folders and files - deleted anything and everything related to Firefox so that it will be as if I was going to download Firefox for the first time ever. Then, using another browser, I downloaded Firefox 3.6.8 and installed it. It could be that some Add-Ons or something else from the older version of Firefox or profile was interfering with the new one. It was easier to delete remove everything and install all over again clean than to figure out which part was causing the problem.
Keep in mind, when you delete all Firefox folders and files from your computer, you are deleting all your bookmarks and all your Add-ons. If you want to keep those bookmarks, you might want to save the URLs someplace safe to bookmark them again before deleting them. You need to re-install the Add-ons also. Upon installation, it asks if you want to import bookmarks and settings from another browser or settings you might have. I imported them from my other browser. Now, Firefox works. I also installed up-to-date Add-ons.
I hope this helps. Always keep more than one browser functioning on your computer, just in case one fails. -
I have used Firefox for over a year. For some reason it quit working and I can't seem to fix it. I uninstalled and reinstalled the download and it's still not working. When I click on the icon it says unable to connect.
Yes, if you repurchase it you may lose your progress. The exception would be a game that stored all your progress on a server under your ID
If you want to retain your progress you have two choices:
1. Don't apply the update.
2. Use your fathers account password to update the game. -
I can go into chrome without any issues and watch any video without any problem. the second i get into firefox nothing works. i have had this issue on and off for years. i really do not see why you cannot fix this if everybody else can. i have uninstalled and reinstalled firefox and flash player multiple times. nothing seems to work. I am truly getting really tired of this same problem year after year, i stay with firefox because you are privacy conscience and are being more so consistently. i do not know what other details to tell you other than this just keeps happening and it is making it very tough to do anything on firefox when i cannot use a simple thing such as flash player. as i said, if the other browsers can fix this i see no reason why firefox cannot year after year. i hope there is a simple fix for this problem because it has basically halted a lot of my work on the net as i will no longer use google or microsoft. thank you
Firefox does not play videos. That is the job of the plugins.
Security Issue: Update your Flash Player '''v16.0.0.305<br>https://www.adobe.com/products/flashplayer/distribution3.html'''
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting''' -
As soon as I updated to Firefox 14.0.1 it would not start, I uninstalled and reinstalled several times, including removing almost all registry references to Firefox or Mozilla. As soon as I downloaded Firefox 9 it worked fine, I guess I will be waiting until and update that works.
Windows 7, 64 bit, full updates, Webroot A/V, no malware. I don't so much as need a solution as I was offering up advice.Would you mind installing Firefox 14 again, and seeing if you get any crash Id's from it? there is a startup crash that we are investigating right now, and it seems similar to what you are experiencing.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article. -
I installed the new itunes software onto my windows computer and then couldn't oopen Itunes. I did an uninstall and reinstall and still have the same problem. How can I get my itunes back?
It says " application failed because MSVCR80.dll is missing from computer and then when I click okay it says I tunes wan't installed correctly Please reinstall
Many thanks, that's perfect. Try the following user tip with those ones:
Troubleshooting issues with iTunes for Windows updates -
I have tried resting Firefox and even sacrificed all my data (bookmarks, add-ons, saved passwords, the whole shebang) for a clean installation. Firefox Stared hanging and doing the "(Not Responding)" thing with a whited-out window. Thus force me to force close Firefox.
This happened as soon as I updated my computer (running Windows 7) and the Task manager is show high usage of processes. All my other browsers work (Chrome, Safari, and even the god forsaken IE) don't hang when trying to leave the home page, browse fine, and close and reopen perfectly.
Needless to say, I'm annoyed with this development.''Sashoto Seeam [[#answer-689162|said]]''
<blockquote>
Did you try the minimize memory usage. If not then try it by following method:
- On your navigation bar of Firefox write about:memory
- Click on the button "Minimize memory usage"
Hope it will work!
</blockquote>
Unfortunately, I can't even use the navigation bar without triggering the high process usage thing. So this is not an option.
''cor-el [[#answer-689165|said]]''
<blockquote>
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
You can check if you can start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Shift/Options key.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
</blockquote>
Tried this stuff as well. Turned Norton off and it didn't work. Restarted my computer with Norton off, still didn't work. And Firefox didn't wok after I turned Norton back on. Safe mode also doesn't work. -
Early this morning, my firefox was working perfectly fine. Yet this evening, it won't load any web pages - only IE will. (I hate IE, much prefer FF!)
I tried to uninstall then reinstall firefox, but it didn't help at all. I've tried tons of different sites, but nothing is coming up.
What do I do?
== This happened ==
Every time Firefox opened
== This morning ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322)** FIXED **
I had this problem where I work but it was fine on my home pc. When Firefox upgraded, it detected a proxy on my work network and started to use it even though my previous settings were set to no proxy.
Now all my pages load and my 'find updates' for addons work.
signed,
Relieved. -
Firefox will no longer work after uninstalling and reinstalling
I am running max osx 10.6.3 and when i closed firefox i couldnt reopen it unless i force quit the app or quit it completely before closing the browser so i uninstalled and then reinstalled but the problem persisted so I deleted the contents of the preference folder after installing then reinstalled but now everytime i try to open it it gives me an error saying "a copy of firefox is already open. only one cope of firefox can be open at a time". I restarted the computer several times but that didnt fix anything and i can no longer start firefox. I am assuming its because there is a file somewhere telling firefox that it is open but I can find it.
== This happened ==
Every time Firefox opened
== I reinstalled firefox ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7I cant really get into firefox to disable or uninstall them and while an extension may have been causing my original problem, it isnt anymore. Now its a problem with the firefox system files but I guess I may be wrong.
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