A60: Blue Screen error message after recovering procedure

i have an A60, and over the last 3 months i have ran the recovery disk 10-15 times, windows installs fine, then a few days later the computer either freezes and gives a blue screen of death when you try to turn it on, or it starts up and comes up with a message saying "windows explorer has encountered a problem" and then completely stops responding, or gives a similar message regarding something called Dr Watson Kernal Debugger and equally, stops responding, now. having tried formatting and scanning as well as getting on my knees and begging the computer to please please please work, i am out of ideas, maybe the hard drive is the problem? is it a common A60 fault?
also in a completely unrelated issue, where can i get a new "c" key, mine keeps falling off for some reason.

Hi
Usually the blue screen appears because of a serious software or hardware malfunction.
In you case I suggest that there could be something wrong with the hardware. Of course there could be also something wrong with the HDD. But to be 100% sure you should contact the Toshiba service. He can make some diagnostic tests.
You can also order the additional keyboard buttons from the Toshiba service partner who is responsible for your country.

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Hi Mike thank you for replying,
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Thx

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Hi
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Hi guys
I am using laptop & everyday it will unexpectedly shutdown and shows Blue screen error "windows has recovered from a unexpected shutdown"...Pls help me to resolve this issue.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: d1
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Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

It could be some driver compatibility issues.
http://msdn.microsoft.com/en-us/library/windows/hardware/ff560244(v=vs.85).aspx
http://blogs.technet.com/b/askcore/archive/2008/11/01/how-to-debug-kernel-mode-blue-screen-crashes-for-beginners.aspx
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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Hi,
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Hi Mike thank you for replying,
I am not able to start the computer in safe mode, safe mode with networking, last good known configuration etc, Each time it quickly blue screens and restarts about two secs into the process.
I was unable to try a clean OS install from the disk as it gave the blue screen error shown in the original post. The same thing happened when I tried to use the repair option on the XP home disc. So i can't get into the computer at all to start diagnosing the fault, the only clue I have is the error message, and after searching the internet I haven't found much enlightenment from that yet.
If you can help me out or suggest where to search it would be much appreciated.
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marissa07, welcome to the forum,
marissa07 wrote:
......snip..
================================================================================
The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or with the device driver programming the hardware incorrectly.
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==================================================================================
Have you tried updating your graphics driver?
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I'm not saying this is the solution or ruling out a hardware problem, (which the flickering suggests), but it's a good place to start
Let us know
Andy ______________________________________
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Com shows blue screen error message when ipod touch is plug in

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Each time I connect to my IBM computer it crashes with blue screen error message pops up. Apple say that it's my printer/camera drivers. The problem is with iTunes, it likes to play with all the ports on my comp and conflicts with prnt drivers. How to fix

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A new Mac comes with 90 days of free tech support from AppleCare.
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1-800-275-2273
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I have a Windows 7 Ultimate computer and I've been receiving the following message repeatedly;
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We do need the actual log files (called a DMP files) as they contain the only record
of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous
steps should be helpful for many similar scenarios.
If the issue still persists and you want to return to this question, please reply this post directly so we will be notified to follow it up. You
can also choose to unmark the answer as you wish.
In addition, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar
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ITunes 8:Windows Vista displays a blue screen error message when connec

Right...I have read the support page regarding to the problem, and it told us not to use itune8setup or itune864. What can I use, where can I find it as the i-tune download page downloads the itune8setup file...
thanks

So, I went to the page you posted and worked through the 'burn a DVD problem'.
I was able to create a pure AVI project, and burn it to a folder and then burn it to a disc. This disc would not play on a DVD player, which is what I am aiming for.
I also defragmented the hard drive.
So, I thought I'd try the original burn again: Share to DVD. It did not work again.
So, I am thinking that the photos are definately too large, however it did make the AVI project, so does this eliminate the possibility that the photos are too big?
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Blue Screen Error after Synching

I had Blackberry Desktop Manager 7 installed on my WIndows XP machine...I have been getting Blue screen errors frequently after my Outlook is synched wiht the device..I was on BDM 6 prior to this and used to consistently get Blue Screen Errors. I used to think there was some other issue with the laptop until recently when I got a new one and I installed The desktop manager.
Once i realised that, I uninstalled the Software from my desktop yesterday but I read a lot of blogs that said that the BSOD will continue to come as your normal uninstalls are incomplete..Could you let me know how this can be fixed? Do you have a stable version of the desktop manger that doesnt give a BSOD?
I need to sync my device with Outlook everyday..and I cannot afford BSOD's everyday..

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
BSOD's are actually more rare of a problem, from what I've seen, and often indicate something more core wrong with the actual PC, Windows installation, or something else...and the RIM Desktop Software is simply revealing this deeper flaw rather than being the cause of it. In the worst case scenarios, I've actually heard of folks doing a clean rebuild of their PC (e.g., reinstalling Windows from scratch) and that rectifying the problem.
Ohhh...one last thing:
jinugeorge wrote:
Do you have a stable version of the desktop manger that doesnt give a BSOD?
FYI -- From the wording, I suspect you are misunderstanding the purpose of these forums. This is a user-to-user community, not a user-to/from-RIM channel for any communication whatsoever. So, by "Do You", you are actually asking that of other users, "out there", just like you who happen to be volunteering time to help others out.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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A60: Blue Screen error message after recovering procedure

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